The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.71

4.7 Rating 9,062 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Email:

customer.services@theinsurers.co.uk

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The Bike Insurer 5 star review on 28th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was excellent and very friendly”

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Posted 3 years ago

“The operator understood my needs straight away and got me a decent quote.He was also very polite and a pleasure to speak to which makes a refreshing change.”

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Posted 3 years ago

“easy to use and very competitive quotes!”

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Posted 3 years ago

“Everything went well with the quote, pretty simple. Saving money also helped.”

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Posted 3 years ago

“the easiest way to insure my motorcycle. professionals and I think the best choice for me”

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Posted 3 years ago

“Excellent. No fuss no hassle 👌”

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Posted 3 years ago

“As bad as it gets with insurance. If there was a company to learn the ways not to deal with customers, these guys would be the experts. From day 1 this company sent red flags, first a rather threatening letter asking for proofs of Driving licenses and address and NCB. Most insurance companies do this however with RCIB you get a letter stating "your policy will be cancelled in 7 days". They then have a phone number which you spent about 2 hours waiting to through to. Surely it would be simpler to let customers just upload the docs at the same time as taking the policy. It was after this first experience with them I rather wrongly decide to check the reviews and they really were as bad as they said, but as there were so many charges to cancel, I continued praying that i did not need to ever call them again. I was fortunate enough to have never needed to ever claim on my insurance ever in the past. This was the first time and it was a simple Windscreen replacement. During the initial call which to make the claim I took a guess at the mileage which was higher than what was stated when taking out the policy. Bearing in mind my actual mileage was a lot lower this year because I hadnt been going to work(due to WFH). Anyway 42 days before the end of the policy an amendment charge was made for £120. Despite all the calls, they wanted their cash. Tragic really, the insisted on making extra cash. Ironically after that they would constantly sending emails daily and text messages about getting a renewal quote was somehow going to get me to renew. For as long as I live, I will never buy insurance from RCIB again. On the plus side, the website never seems to work the over the phone they sent the NCB quite quickly.”

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Posted 3 years ago

“So easy and quick to use. I've gone with one of their recommendations for the 2nd year in a row.”

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Posted 3 years ago

“Very useful place to compare and obtain quotes very quickly. Bike-oriented rather than car-focused.”

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Posted 3 years ago

“Quick, simple and great range of quotes. Dont try other sites, just use Bike Insurer !!”

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Posted 3 years ago

“Absolutely Fabulous”

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Posted 3 years ago

“Great site help find the cheapest insurance for your needs”

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Posted 3 years ago

“Excellent service saved me over 200 pounds can't beat that can you”

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Posted 3 years ago

“Good service however failed to call back when trying to take out a policy”

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Posted 3 years ago

“Good results in no time at all. Got the cheapest snd best deal all in 30 mins”

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Posted 3 years ago

“quick and efficient process and very reasonably priced.”

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Posted 3 years ago

“Easy to use and saved me money”

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Posted 3 years ago

“Got a really good deal much lower than my previous insurance”

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Posted 3 years ago

“I found it quick and easy to use and would use it again thanx”

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Posted 3 years ago

“Excellent service recommended”

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Posted 3 years ago

The Bike Insurer is rated 4.7 based on 9,062 reviews