The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.70

4.7 Rating 9,105 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,105 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great service and friendly , knowledgeable staff when contacted.”

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Posted 1 day ago

Thanks Robert, they will be pleased with your positive feedback. Best wishes.

Posted 18 minutes ago

“Very low quality and not good insurance company.”

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Posted 3 days ago

We're sorry to hear that Divyesh. We'd really appreciate you telling us what we did wrong so we can improve. Please send us details of your concerns and we'll look into it as soon as possible. Our 'contact us' details are on our website, or you can get in touch with us through Facebook or Instagram, or send us your feedback privately through reviews.io. Many thanks.

Posted 1 day ago

“Simple to use”

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Posted 6 days ago

Thanks for the review, we appreciate it. Safe riding on the bike.

Posted 1 day ago

“Good service”

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Posted 6 days ago

Many thanks for the review. Safe riding.

Posted 1 day ago

“Got the quote through Topcashback. Good price especially with cashbank. HOWEVER, Bike Insurer is denying that I got a policy from them for my cashback despite having the written policy etc. Topcashback having to chase them!!!!!!!”

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Posted 6 days ago

Hi Steven, thanks for the review. We'll get in touch with you and see if we can't get this resolved.

Posted 6 days ago

“Nice one I like it so much and very professional very helpful”

The Bike Insurer 5 star review on 8th April 2025

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Posted 6 days ago

Thank you Zakaria, we appreciate your feedback!

Posted 6 days ago

“Easy to navigate and very helpful, saved me hours or searching for both my bikes and saved me a few quid along the way too 👍 Thank you”

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Posted 1 week ago

You're welcome Tobias, and thank you for taking the time to review.

Posted 1 week ago

“It was so easy to do my insurance fast active service very pleased”

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Posted 1 week ago

Thanks for the review Lorraine. Happy travels on the bike!

Posted 1 week ago

“To be honest top notch I broke down right after getting my bike about 3 hours away from home and the first day on the insurance and their recovery team was right on it and got my bike home in a few hours”

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Posted 1 week ago

Hope the bike is on the mend and glad to hear the service you got from one of the insurers we work with was top notch!

Posted 1 week ago

“The only reason I gave it a 1 was because a nought or preferably the facility for a minus figure was not available. You clearly haven't received or have igbnored my earlier review.”

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Posted 1 week ago

Hi Graham. We can't see a review from any other "Graham's" this year, so I don't think we've received it. We'll be happy to look into your feedback if you want to send it to us by email. We've sent you the contact details separately, or you can get them from the "contact us" section of our website.

Posted 1 week ago

“Very good and cheap tankyou so much”

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Posted 1 week ago

Nice one, thanks for taking the time to review Mohamed!

Posted 1 week ago

“It has given me the cheepest price I could find”

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Posted 1 week ago

Great to hear, thanks Cameron!

Posted 1 week ago

“I was recommended to you by a friend 7 years ago and the quotes have always been reasonable”

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Posted 1 week ago

7 years! Wow, thanks for the repeat business Clive and safe riding.

Posted 1 week ago

“Excellent service easy to use no fuss no gimmicks insurance Well pleased Thank you”

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Posted 1 week ago

Thank you Keith. Safe riding.

Posted 1 week ago

“Got to say all the people I came into contact with were brilliant explained everything about my policy cost of everything and other extras that I could add to the policy if I wanted with no pressure to buy all in al a great experience”

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Posted 1 week ago

That all sounds pretty good Brent. Thanks for taking the time to review, and safe riding.

Posted 1 week ago

“Recently changed insurance to which bike sure gave a competitive quote. I decided to go ahead 3 weeks before my renewal which gave me peace of mind, however I mistakingley put 5 years riding experience instead of 4 years and they charged me £35 to amend what I thought was a basic change. This then made bike sure more expensive overall for such a primitive error. I did mention due to this and the way it seemed that I wouldn't be renewing but the lady seemed unphased and put the phone down.”

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Posted 1 week ago

“Very good as saved money over competitors prices.”

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Posted 1 week ago

Nice one Mark, that's why it's always worth getting a quote to see what's available. Safe travels on the bike.

Posted 1 week ago

“Great service fast and easy”

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Posted 1 month ago

Thank you James, appreciate you taking the time to say so.

Posted 1 month ago

“Bought policy on go compare site paid it up front, now I was already insured with a previous bike same circumstances....Amazing I then received an email a week later regarding my new bike policy informing me to contact the Bike sure ASAP as they needed more information...Contacted Bike sure who transferred me to another department to then have a difficult conversation regarding my bike overnight parking, yes the alleged underwriters wanted £150 to proceed with my already paid in full policy.....Incredible my other motorcycle was insured with same address details with no issues if I wanted to reinsure it...Refused to pay addition£150 and they pursued me to park in my shed for £40 more...Dreadful won't be doing business next policy renewal with Bike sure...”

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Posted 1 month ago

“Great price has everywhere esle was chargering me double brilliant service”

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Posted 1 month ago

Glad to hear it John. Safe riding.

Posted 1 month ago

The Bike Insurer is rated 4.7 based on 9,105 reviews