The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 729 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 729 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from the guys. Delivery was very prompt. If you need a new bed or just a mattress go to the Bed and Mattress Centre”

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Posted 1 year ago

“Wonderful experience from start to finish”

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Posted 1 year ago

“Customer service was really good, very informative about different types of mattress”

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Posted 1 year ago

“Very helpful and friendly from start to finish. Offered us the right advice to help us decide on the ideal bed. Highly recommended.”

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Posted 1 year ago

“We were not pressurised to buy but were given very helpful advice.”

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Posted 1 year ago

“Impressed with the 2 guys who delivered and installed my bed. They were quick and efficient clearing away the rubbish, very pleased with the bed and installation.”

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Posted 1 year ago

“Excellent service, did their utmost to keep us happy and under budget, 3rd mattress from them in 15 years and happy to recommend. Thanks lads.”

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Posted 1 year ago

“Matt and his team were wonderfully helpful when buying and delivering my new bed, this is the second bed I have bought from the Bed and Matress centre, always pleased with the product and service received.”

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Posted 1 year ago

“The staff were very helpful and went above and beyond. I cannot thank them enough for their help and would definitely recommend. I would trust there knowledge and expertise and will be sure to use them again”

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Posted 1 year ago

“Dan was really helpful and knowledgeable. I bought both a double MLILY mattress and two pillows for a great price. They were ordered in and delivered quickly at my convenience. I would highly recommend them.”

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Posted 1 year ago

“We have used this store many times before and once again we received excellent service. We were shown all our options and left to look around at our own pace without any pressure. Once a decision was made the order process was quick and easy with a competitive price. Delivery and fitting took jplace quickly and professionally. Thanks to Mathew and team.”

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Posted 1 year ago

“Matthews customer service was fantastic on entering the store we was asked if we were happy to look around on our own or needing some help,we were happy to look on our own ,we tried some mattress out and then asked Matthew lots of questions which he was more then happy to answer for us ,we purchased a mattress which we liked and was even given a discount, the mattress was delivered 2 days later by 2 of their delivery men who were very polite and helpful. Thankyou Matthew and your staff”

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Posted 1 year ago

“Bought two new pillows whilst in the store looking for a mattress. Excellent. Really comfortable. Matthew was very helpful and explained everything to me. No hard sell. He clearly knows his subject.”

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Posted 1 year ago

“Although I live in Surrey when it comes to buying a bed, it has always been worth my while to travel down to The Bed and Mattress Centre in Chichester. Reasons being: I always get honest and knowledeable advice, they don't upsell beyond what I need, their delivery times are shorter than their competitors, their sales and delivery teams are genuinely polite and professional and all of this at prices that have always, in my experience, outmatched the competition. My last purchase was in fact 20% lower than the closest competitor. Well worth the trip!”

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Posted 1 year ago

“Ordered two ottoman beds with headboards and mattresses for our new house. We had to delay delivery to allow carpet fitters in first - no problem. BAMC waited until we were ready. Delivery crew were fantastic - friendly, efficient and considerate. However the best bit is one can order a bed base in a multitude of colours and fabrics instead of the ghastly greys that everybody else offers!”

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Posted 1 year ago

“Good service - friendly and efficient delivery and "installation".”

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Posted 1 year ago

“Our 10 year old mattress needed replacing so we returned to the Bed & Mattress Centre who are local to us. Matthew and his team provided a very knowledgable, friendly and professional service throughout. We had an issue with our choice of mattress which required a return but Matthew was very considerate and accommodated all our needs. The delivery chaps were friendly and swift. They even removed our old mattress and all packaging leaving us with our shiny new mattress! Top service!”

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Posted 1 year ago

“Amazing service right from when we visited the shop. Very knowledgeable and helpful, great prices and the delivery was quick and easy. Would definitely recommend and will use again.”

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Posted 1 year ago

“Really lovely service in the showroom Guided me when I was making a decision & saved me money. Brilliant. The 2 gentleman that delivered & built my bed, were respectful, efficient, tidy & polite. All in all a 5 star service.”

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Posted 1 year ago

“No hard sell, no rush and plenty of helpful advice. Delivery of new mattress and removal of the old one couldn't have been easier, in spite of our misgivings due to tricky access. Highly recommended.”

Helpful Report

Posted 1 year ago

The Bed and Mattress Centre is rated 5.0 based on 729 reviews