The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 770 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 770 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No hard sell, no rush and plenty of helpful advice. Delivery of new mattress and removal of the old one couldn't have been easier, in spite of our misgivings due to tricky access. Highly recommended.”

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Posted 1 year ago

“Friendly / helpful & supportive all at a very reasonable price”

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Posted 1 year ago

“Brilliant customer service, went to buy my son a mattress (having bought my other son a mattress here a few months before), good selection available and ready to take straight away, good value for money”

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Posted 1 year ago

“Good freindly service , good products.”

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Posted 1 year ago

“Customer service was excellent, sales person listened to what our requirements & our price range, delivery was arranged around our availability, the item was delivered on time by two very pleasant & polite young men. Couldn't have asked for a nicer service”

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Posted 1 year ago

“I needed to purchase two single divans and mattresses in time for my husband being discharged from hospital. Dominic helped me to chose divans with matching head boards and recommended mattresses. My timeframe was very short but thanks to the excellent service everything was in place when my husband came home. I am delighted with the quality of the beds and headboard and the mattresses are so comfortable. I think I got great value for money and incredible service from the Bed and Mattress centre.”

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Posted 1 year ago

“More than happy with the service we received. In the shop all the options were shown to us. Delivery was quick. Unfortunately, due to the design of our stairs the base we ordered would not fit. Another base was ordered without question and at no extra charge which fitted and we are really pleased with. Excellent service all round.”

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Posted 1 year ago

“The bed and matress centre made us feel welcome and met our requirements for a mattress and mattress protector. Also, cenre personnel carried out our vacuum packed mattress and stowed it in our car. The centre also discounted the price of our mattress. We were happy with the level of service.”

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Posted 1 year ago

“I Have just bought a bed from you and not use it as it was going into another room I was amazed that for the money the base was not sprung when we took the mattress off as it was £1400 expensive. mattress”

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Posted 1 year ago

Hello Sue. Many thanks for your review. We are a bit surprised by your feedback given the time we spent with you and our efforts to provide you with the best possible bed to suit your budget. You have a high specification softer feel mattress which we feel is best suited to the platform top base you have been supplied. You will also recall you wanted to change both the size and colour fabric after we had placed the order with the supplier. We want you to be absolutely satisfied with your purchase and if you would like to change your platform top base for a sprung one we will do this for you. Please bear in mind this will alter the feel and and possibly the future performance of your mattress.

Posted 1 year ago

“After holidays at the Witterings, we popped in and had our first look around. We came back to the shop because the price and quality and selection's were convincing. We took our time to choose and are very happy with our choice. We came down from the London area. We have received fantastic suggestions and professional advice from the owner. He never pushed or rushed us to anything. He even stayed longer, after shop closure. Very good quality ottoman super king sized bed plus head board- made to our likes and for wall mounting. Super compfy mattress (Milly 3000). Sleeping quality 10 out of 10. The delivery service was on time and very clean and efficient. The old bed and mattress was removed and recycled- for a little extra charge. Fabulous service and experience. Highly recommend!!!”

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Posted 1 year ago

“Good discount offered which enabled us to buy and take away the same day.”

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Posted 1 year ago

“This is the 4th mattress we have had from the bed and mattress centre - we keep going back because of the great service, value for money pricing - and, of course, the comfy beds and great nights sleep we get as a result!! Thank you!!!”

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Posted 1 year ago

“Staff are knowledgeable and explained different mattress qualities. The range is good and the mattress I bought is the best I have ever had! Price was excellent for the quality and they recycled the old one. Would recommend over the bed 'chains' by a country mile!”

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Posted 1 year ago

“Very good service! Efficient and on schedule. Highly recommended.”

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Posted 1 year ago

“I couldn't rate The Bed and Mattress Centre more highly. We have recently bought a variety of beds from them, the quality of their stock is fantastic, the customer service excellent. Delivery prompt and they kindly kept 2 beds back until we were ready to take delivery. Wouldn't go anywhere else for beds etc!”

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Posted 1 year ago

“Great people to deal with. Didn't try to upsell the mattress which is for occasional use. Delivered quickly and the driver was fantastic. I would use again without hesitation.”

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Posted 1 year ago

“Absolutely amazing company, professional and caring, which is a rarity these days. They held onto my bed waiting for a property purchase to go through which sadly didn’t happen. They delivered the bed to a storage lockup and have promised continued support and advice until it can moved to a property. Fantastic team!”

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Posted 1 year ago

“Fantastic service! Great products and price. Delivery and set up was also very good and professional. I would definitely recommend and buy from them again.”

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Posted 1 year ago

“Brilliant service from start to finish. Helped us pick the right mattress for our son at a reasonable price for us. Delivery was brilliant too, kept up informed as to when being delivered and was very helpful when mattress was delivered too.”

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Posted 1 year ago

“Very helpfully staff helped us pick the correct bed and mattress. Was delivered when promised by friendly and efficient crew. All good.”

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Posted 1 year ago

The Bed and Mattress Centre is rated 5.0 based on 770 reviews