The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 729 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 729 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A quick Google search for a local bed store, a quick phone call, a quick journey round the bypass, a quick transaction for 2 bed head bolts, a quick journey home, fit the bolts, fit the bedhead, and the job was done in 1/2 an hour. Brilliant.”

Helpful Report

Posted 10 months ago

“Very happy with the help at the store. The two delivery chaps were great, wiped their feet each time they went back to the delivery van which was very much appreciated. Did a good job installing the bed and would recommend this company to anyone and would certainly use this company again.”

Helpful Report

Posted 10 months ago

“Matt’s team are great. They attend to every detail for you for a peaceful transition to your new bed. Highly recommend the experience.”

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Posted 10 months ago

“Friendly attentive service in showroom. Delivery on schedule by two polite, capable and understanding young men. Well done and congratulations everyone.”

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Posted 10 months ago

“Great service. Very knowledgeable. Didn’t push us to make quick decisions or for more expensive items. Also fantastic with my girls running about the shop! Thank you for your help. We will be back when we need to change the children’s beds.”

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Posted 10 months ago

“Caring service excellent price good humoured delivery the mattress and pillows exceeded expectations we would recommend bed and mattress to all our friends and family”

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Posted 10 months ago

“Sian is very happy with her new bed, they gave her a bed within her budget ,delivery was good and put together aswell very good company will recommend and go there again”

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Posted 10 months ago

“Great, informative service, no rush or pressure to buy and able to spend time testing mattresses. Delivered on time by friendly, helpful chaps - would definitely use again and recommend.”

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Posted 10 months ago

“Excellent customer service. Great selection to choose from. Delivery team were fantastic. Would highly recommend!”

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Posted 10 months ago

“Polite, helpful service without any pressure whatsoever. We chose our bed and we are very happy with our purchase.”

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Posted 10 months ago

“Very good service plenty of beds and mattresses to choose from. The director advised on which mattresses would suit our needs. advice was spot on. Mattress bought and delivered and installed within 48 hours . Very very comfortable and price was very competitive. Well pleased.”

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Posted 10 months ago

“A bed is a big purchase for most people and you want to get it right. It was great to be able to try the mattresses and get friendly helpful advice from Matthew. No pushy sales, just great advice and left to decide in our own time. Really happy with our new mattress and would highly recommend The Bed and Mattress Centre. Delivery was quick and the drivers were great, managed to get our new mattress upstairs in a tricky cottage. Drivers were really helpful taking the old mattress and all the packaging away too.”

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Posted 10 months ago

“Good service 👍”

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Posted 10 months ago

“Very friendly sales assistants, good range and most held in stock. It's nice to support local, small businesses”

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Posted 11 months ago

“We purchased a single bed for our daughter. It was available to see in the showroom and they had one in stock at a reasonable price. It was simple to build and is better quality than what the big brands have to offer. Customer service was faultless.”

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Posted 11 months ago

“Can't fault the service from start to finish, recommend to anyone. From sales staff to delivery men.”

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Posted 11 months ago

“Excellent service and knowledge”

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Posted 11 months ago

“Really impressed with the service and quality in every aspect of my purchases. Very happy to recommend this company.”

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Posted 11 months ago

“Used a few times now, but this review is about their after sales. Both wooden beds I purchased developed creaks 18mth after buying them. I emailed the guys just to see if there was manufacturer fault. I was surprised at the reply I got. They said that they would come out the next day, free of charge. The two chaps figured out the slats were rubbing against the frame. A bit of stick on felts did the job perfectly and I have no more squeaking!!! You would never get this level of after sales from anywhere else, great work, and keep recommending them to anyone who asks!”

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Posted 11 months ago

“Very happy with all the above.”

Helpful Report

Posted 11 months ago

The Bed and Mattress Centre is rated 5.0 based on 729 reviews