The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 729 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 729 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service honest and knowledgeable staff. Not pushy and the mlily luxury 1000 is great for me as a side sleeper.”

Helpful Report

Posted 3 months ago

“I cannot praise this company enough. I purchased an ottoman bed 12 months ago, the property I was buying fell through. They kindly delivered it to storage for me. They helped re deliver last week and set it up, no additional charge! The ottoman mechanism had a slight issue on lifting, they came back and resolved the problem! Always so professional and such a friendly team. There are not many companies like this anyone!”

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Posted 3 months ago

“Matthew was very knowledgeable and helpful when we were choosing a bedstead and mattress. He understood our needs and proposed several solutions. The two young men who delivered the bed and mattress were extremely polite and careful. It took them no time at all to remove the old bed and mattress and install the new ones. We would definitely recommend this company.”

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Posted 3 months ago

“Went into the shop to, hopefully, find some slat ends, unfortunately, because the bed was older, they didn't have any, but the 2 Gentlemen went all out to see if they had any around the shop that would fit. After a few minutes some were found and we were told that they would fit. They wouldn't take any payment. Such lovely Gents, thanks.”

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Posted 3 months ago

“Great friendly Bed & Mattress Centre very helpfully..Great Bed really HAPPY with it 😃”

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Posted 3 months ago

“Absolute pleasure from start to finish. Highly recommend if you’re searching for a bed! Came in a few weeks ago looking for a king bed for a new home and found the dream bed frame and mattress very quickly. The bed is far more stylish and affordable than those I had looked at previously and they had an excellent selection to choose from in a wide range of budgets. Delivery was very fast (ten days) and the two men assembling were very friendly and quick. Thanks so much - I will be recommending you!”

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Posted 4 months ago

“Lovely people to deal with, highly knowledgeable and no sales pressure. Helped me greatly in selecting the right beds and mattresses. I have good quality, UK made products at much better prices than I can find in Bensons or Dreams or any of the big national chains. Assembled them myself, clear instructions, one man operation, simple to do. So happy, sleeping contentedly! Thank you very much Daniel you made it so easy.”

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Posted 4 months ago

“Very friendly staff, quick deal and delivery and assembly men are very nice too ! Strongly recommended. The main bed , my boy’s bed and two mattresses are very good quality as well.”

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Posted 4 months ago

“Friendly sales team. no pressure, you’re able to take your time and try all of the beds. with good advice from them, I was able to choose the right mattress. Thank you to the delivery guys for delivering on the second floor. Delighted with the product. I would recommend The Bed and Mattress Centre.”

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Posted 4 months ago

“Very impressive on quality, service and price. Returning customer just bought our 3rd mattress/sofabed from them”

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Posted 4 months ago

“very knowledgeable staff at store who helped us choose the perfect bed and mattress without any pressure. Installation team were also super friendly and efficient. We are delighted with our purchase.”

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Posted 4 months ago

“Fantastic service! Matthew was knowledgeable and helpful in steering us towards our perfect mattress. The new mattress is incredibly comfortable and luxurious. Would definitely go back for all future purchases. Highly recommended and friendly nice people to help you.”

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Posted 4 months ago

“Helpful friendly staff with very good knowledge. Great prices and service. Very happy with the mattress and pillows.”

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Posted 4 months ago

“Very impressed with the service from Daniel”

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Posted 4 months ago

“Great sales team in office. Delivery and assemble guys were very friendly, clean working, knowledgeable and did a great job.”

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Posted 4 months ago

“Excellent customer service again from the Bed & Mattress Centre. This is our 2nd mattress from them, very impressed with the advice and delivery.”

Helpful Report

Posted 4 months ago

“We had brilliant service at their showroom, the staff were very helpful and took their time to help us choose the right bed for our us. We didn’t feel at all pressured. All in all, it was a very good experience and would highly recommend the Bed and Mattress Centre to anyone who values good customer service.”

Helpful Report

Posted 4 months ago

“Very helpful in store and very quick good delivery and installation of bed.”

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Posted 4 months ago

“Excellent service from the team and delighted with the product.”

Helpful Report

Posted 4 months ago

“The purchase was easy,we were left to try all the mattresses. When we reached a decision,without being hassled, we completed the purchase. Delivery staff extremely friendly and helpful,delivered mattress on time and took old one away. Sales staff friendly and professional with no pressure sales. Would highly recommend .”

Helpful Report

Posted 4 months ago

The Bed and Mattress Centre is rated 5.0 based on 729 reviews