The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 770 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 770 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent help and service both from the shop and manufacturer of the beds when there was a problem. And all within extreme time constraints. Can't recommend more highly.”

Helpful Report

Posted 1 year ago

“Very knowledgeable in the shop, good price. Delivered and assembled. All mess cleaned up and taken away.”

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Posted 1 year ago

“Very friendly staff. Your custom felt appreciated. Useful and honest advice We bought a divan mattress and a cupboard Will always go there now The team that delivered were equally professional and friendly”

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Posted 1 year ago

“Lovely bed. Lovely staff led by Matthew. Great price. Our go to place for some time now. Highly recommended.”

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Posted 1 year ago

“We have ordered two ottoman beds from this store. A double and king size. We are so happy with our purchases with Lots of space and the beds are so comfy. Delivery men so polite and helpful too. If you’re thinking of purchasing a new bed or mattress don’t think twice about ordering from this store, do it. You won’t be disappointed.”

Helpful Report

Posted 1 year ago

“The customer service was good. The delivery was smooth and the mattress so far has been an excellent choice. We weren't pushed or rushed into making a choice even after lying on virtually every bed in the showroom 😀. Second time we have bought from them.”

Helpful Report

Posted 1 year ago

“Excellent service, informative when choosing our new bed but allowed us plenty of time to decide on the bed and mattress combo that suited us best. Very efficient delivery, the guys were courteous and conscientious. They assembled the new bed and mattress quickly. Can’t fault anything at all and will be ordering another bed from them soon.”

Helpful Report

Posted 1 year ago

“Tried all the ‘usual places’ and couldn’t get anyone even really interested. Tried here as a last resort (just driving past) and was so impressed. Matthew was helpful, knowledgeable and found us exactly what we needed. Phoned and ordered the next day and we’re able to collect very quickly, although delivery is also possible. Follow up care provided. A good selection on display and lots of help to find the right product, excellent quality at a reasonable price. I cannot this recommend highly enough.”

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Posted 1 year ago

“Helpful true to their word for delivery I would recommend them always Mr&Mrs May 👍”

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Posted 1 year ago

“I needed a low divan base quickly to allow my Mum to come home from hospital, Daniel helped me and after some phone calls found a base that was suitable and arranged the 2 man delivery a week later,these guys were very polite and friendly.The customer service from the whole team is excellent and I would not hesitate to recommend this business to my family and friends.If you need a new bed look no further!”

Helpful Report

Posted 1 year ago

“Excellent service, kind, helpful, knowledgeable staff. you didn't even mind when I had to change the mattress I had bought for a different one which better suited my needs. Deliveries occurred as predicted and the guys on the van couldn't have been more helpful. What a great crew, it was a pleasure doing business with you.”

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Posted 1 year ago

“Very easy to deal with without any pressure, second purchase from this company.”

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Posted 1 year ago

“We needed to replace our bed, however they very helpfully told us to keep our own mattress to check how that worked on the new divan base. Absolutely superb, the new storage divan with our existing mattress is so totally comfortable. It's so rare to find a company that doesn't over sell. We paid for assembly and that was totally worth it too. I'm very pleased to recommend them.”

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Posted 1 year ago

“Great service, excellent quality . Delivery was quick and very efficient. Would certainly recommend this company.”

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Posted 2 years ago

“At the time of choosing we were given excellent help and advice. Our mattress had to be made to measure. It fits perfectly and is very comfortable. The two man delivery team were friendly,polite and professional.”

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Posted 2 years ago

“Fantastic customer care quick and efficient service and the quality is excellent, installers built and demonstrated the functions would definitely recommend”

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Posted 2 years ago

“My first time in the shop and the service was excellent, we where assisted by a lovely gentleman who was knowledgeable and gave us great advice, but also allowed us space to browse and try. We found a mattress we liked that was reasonably priced and left the store feeling excited. A few days later they called to give us an exact delivery date and time, which suited our needs. The mattress was delivered exactly on time! The guys that brought it in where polite and kind, they gave us all the information we needed for setting up and looking after the mattress. Overall the experience was superb and I'll definitely be returning for future purchases. 10/10.”

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Posted 2 years ago

“Helpful and knowledgeable service without any hard sell, a good range, delivery within the promised timescale, made by an excellent, careful team. The bed is excellent!”

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Posted 2 years ago

“Seamless service and really comfortable nights ever since🤩.”

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Posted 2 years ago

“In a world of big brand and retail park dominance it’s so nice to find a small business that gives that extra level of personal service and friendliness. Matt was helpful and not at all pushy. He gave us a great deal and our new mattress is brilliant.”

Helpful Report

Posted 2 years ago

The Bed and Mattress Centre is rated 5.0 based on 770 reviews