The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 770 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 770 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01243 775151

Write Your review

Tell us how The Bed and Mattress Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service in store. Very knowledgeable and not at all pushy. Give fair and honest information on all the types of matters offered (which seemed to be all types). Good price. Delivery team could not have been better-friendly, courteous & experts at what they do. We had a super-king mattress to get up a narrow cottage staircase which went smoothly without any marks on the wall or damage to the mattress or anything else. They even knew how to unhook my toddler’s stair gate (something that I didn’t know how to do!). Would highly recommend and won’t be shopping anywhere else for a brilliant quality mattress with fantastic delivery terms and team!”

Helpful Report

Posted 1 year ago

“Ordered 2 single divan beds with drawers and head boards. These were delivered quickly at a time that suited me. Both delivery drivers set up the beds where I needed them and even made the bed. 2 very happy children loving their new beds thank you”

Helpful Report

Posted 1 year ago

“First time customer here. Friendly staff, very helpful! Lovely mattresses! Delivery drivers were friendly and accommodating too!”

Helpful Report

Posted 1 year ago

“Love my new bed and the mattress is really comfortable. From ordering to the delivery it was all very quick and seamless. Would definitely recommend you to friends and family.”

Helpful Report

Posted 1 year ago

“Purchased a divan bed and Mattress in 2022 for a spare room and each visitor that slept over complemented on the mattress on how soft and comfortable it was and also a good night's sleep . We then Purchased in 2023 a King Size mattress only for the same reasons. We also recommended our Son to purchase from you also in 2022. For Price, delivery and customer service being a 10 star rating we certainly recommend a visit to the shop”

Helpful Report

Posted 1 year ago

“Great customer service! Had a headboard made to my measurements which was made very quickly , delivered and installed. Also bought a mattress which is great so far.”

Helpful Report

Posted 1 year ago

“Large choice of beds mattresses and pillows at affordable prices, very friendly and helpful advice, no need to look elsewhere for beds! ..and plenty of parking space”

Helpful Report

Posted 1 year ago

“Great friendly service from team.excellent.”

Helpful Report

Posted 1 year ago

“I like to shop locally and support independent businesses when possible, and the Bed and Mattress Centre is definitely one that gives great service at good prices. The mattress I bought was so good that a year later I emailed to ask if they had another for my spare bed. Matthew got back to me straight away to say the line was discontinued but he had one left in the size I wanted and he was happy to hold it for me til I could get over to buy. I also picked up a couple of excellent gel pillows while I was there, which have vastly improved my sleep. He did a good deal for me too so I'm a very happy customer. Easy to access just off the A27 and parking right outside the door.”

Helpful Report

Posted 1 year ago

“Service Excellent. Products overpriced for what they are. Spring mattress overly soft with no return policy. Foam mattress still malformed after almost a week- did not spring back as promised.”

Helpful Report

Posted 1 year ago

“Fantastic! So helpful and knowledgeable in helping me in choosing the bed frame and mattress. Friendly and professional. The delivery men were also efficient and friendly. Would definitely recommend this great service. Thank you Guys!”

Helpful Report

Posted 1 year ago

“Excellent advice and communication skills from Mathew! I will be recommending! I love my bed and mattress!”

Helpful Report

Posted 1 year ago

“Really helpful staff that where happy to assist me on getting a grate quality mattress . Really happy with it. Thanks guys!”

Helpful Report

Posted 1 year ago

“The Bed & Mattress Centre are so helpful, advising well on our needs but definitely not pushy. We also had a mattress made for our caravan, again very helpful and assured us we would have it for the date needed. On delivery of our mattress for home, the guys were on time, very polite, friendly, and advised how to prolong our mattress. All in all a very pleasant experience from start to finish, would have not doubt in recommending this company.”

Helpful Report

Posted 1 year ago

“Knowledgeable salesman Paul explained the options available very efficiently. Good price and very good delivery service.”

Helpful Report

Posted 1 year ago

“Excellent advice on choice of Mattress Short delivery time Polite and very helpful delivery chaps This was our 2nd purchase and would recommend to anybody”

Helpful Report

Posted 1 year ago

“We experience a brilliant service on getting our new mattress. Matthew sorted out the courier service to London with no fuss at all. Would definitely recommend using this company to get yourself a mattress/bed frame. Friendly and very efficient.”

Helpful Report

Posted 1 year ago

“I had been looking for a new bed for some time and had tried countless bed shops. Matthew was great with his advice and I ended up with a super king mattress of excellent quality, an incredible price and free delivery.”

Helpful Report

Posted 1 year ago

“Great service from The Bed and Mattress Centre. Will definitely be back!”

Helpful Report

Posted 1 year ago

“A brilliant personable service, very helpful on the show room & polite delivery team. I wouldn’t go anywhere else in the Chichester area for a bed or mattress.”

Helpful Report

Posted 1 year ago

The Bed and Mattress Centre is rated 5.0 based on 770 reviews