The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 770 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 770 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good attitude and very helpful”

Helpful Report

Posted 1 year ago

“Excellent service, great delivery people, very helpful and polite, nothing to much trouble”

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Posted 1 year ago

“I found the team really friendly and easy to work with. As others have said, not at all pushy but offered helpful advice. Plenty of choice on base and headboard upholstery options as well as different types and quality of mattress. Mine was made to order so I had to wait a few weeks but the delivery estimate was accurate and the delivery guys were great. I love my new bed and would certainly recommend shopping here.”

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Posted 1 year ago

“Hi, I phoned on a Sunday morning as I needed a mattress urgently for a friend staying to decorate my empty flat. A suitable one was suggested and kindly delivered the same day on the gentleman’s way home. My friend was very grateful as the temporary inflatable mattress I had provided as an emergency for the first night was too narrow. Thank you, I would definitely come to your shop again.”

Helpful Report

Posted 1 year ago

“I needed a mattress fairly quickly for guests and someone suggested the bed and mattress centre. I phoned in the morning to find out about availability and went for a look in the afternoon. The man in the shop remembered my phone call which I thought was good customer service to start with. I then looked at various mattresses and tried some out. He suggested one that I hadn’t noticed and said that it was very popular as an Airbnb mattress and was a good guest mattress as most people found it comfortable. I tried it out and was pleasantly surprised that memory foam toppers are much more comfortable than the mattress I tried when memory foam first came out. The mattress was delivered 10 days later and my guests loved it.”

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Posted 1 year ago

“Hi, if your looking to buy a new bed and mattress look no further then this company. The customer service was brilliant, and they managed to give if a good deal on the two beds and mattresses that I’d ordered. The guys that delivered the beds had to assemble them being that they were ottoman bed’s they were friendly and very professional and happy in their work. So the whole experience was first class so if you want value for money and great customer service don’t hesitate to use this company they were recommended to me and I can understand why now 👍 Thanks guys Martin”

Helpful Report

Posted 1 year ago

“I found the customer service to be top notch. We took almost 2 hours lying on various beds until we narrowed down what we wanted and felt comfortable and welcom the whole time. They have a price range for every pocket. The delivery was worked to my schedule and the guys doing the fitting were friendly and efficient. I would certainly recommend them to anyone for good service and good quality.”

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Posted 1 year ago

“Very helpful Very prices we're great”

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Posted 1 year ago

“We found Matthew extremely helpful there was no hard sell!, we gave him our budget and what we liked in a bed and was showed which beds would be best for us and we ended up buying one of the beds Matthew showed us. great service would highly recommend!”

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Posted 1 year ago

“Very happy with the service that we got. Informed of delivery all the time On time We had a refund that we all agreed . Price was the best for what we had . So if you want a new bed go to The Bed and Mattress Centre they will help you.”

Helpful Report

Posted 1 year ago

“Great service; helpful, straightforward and knowledgeable. Gave us lots of useful advice. Delivery and assembly were perfect. We are really happy with both the beds and the pillows! My thanks to Danny👍”

Helpful Report

Posted 1 year ago

“Many thanks for the very professional delivery and assembly of our new bed and mattress. All expertly completed with every consideration even though the removal of unwanted sofa bed caused a bit of a problem. Thanks guys we will be spreading the word!! Tony.”

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Posted 1 year ago

“Excellent service! Great choice of beds & materials, styles etc. quick delivery & installation team were brilliant. Throughly recommend & wouldn’t hesitate to buy from them again. Ten out of ten”

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Posted 1 year ago

“Used many times already so didn't hesitate to use again. Good range of products at competative prices. Easy to recommend.”

Helpful Report

Posted 1 year ago

“Friendly salesmen, very knowledgeable. The price was competitive on both our items and the delivery was on time with very helpful delivery men We couldn’t fault the service in anyway, first class.”

Helpful Report

Posted 1 year ago

“I am very grateful to The Bed and Mattress centre ! After an enquiry and my price limit . I looked at other options locally .. All much more than I could afford …. After about 3 weeks I had a call from the Bed and mattress Co .. a follow up with an idea ! They had a sleigh bed , a display bed , Hurray ! Just what I needed for the spare bedroom … deal done ( £200 less ) the bed was delivered the same afternoon , installed , polite and nice guys set up the bed .. no charge .. I saved £ 230 .. the company I may have “ gone with “ required an extra £ 29 . 76 for delivery !! Would recommend and give this company 5 stars .. enterprise wins the day .. CB ..”

Helpful Report

Posted 1 year ago

“They have a great selection of beds & mattresses - made it had to choose!! But once choice had been made everything was seamless and the bed even arrived earlier than thought :-) Would highly recommend and will visit again when need any new beds etc”

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Posted 1 year ago

“They got the exact mattress I wanted and bed. Very pleased and fantastic price too”

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Posted 1 year ago

“Wonderful service - even exchanged the mattress when it was too big for the bed. If I ever need another one I know where to go!”

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Posted 1 year ago

“What can I say, this was my first time buying from The Bed and Mattress Centre and I could not recommend them enough, excellent customer service, brilliant delivery and quick turnaround time. Last but not least, the best bed I’ve ever had!”

Helpful Report

Posted 1 year ago

The Bed and Mattress Centre is rated 5.0 based on 770 reviews