The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 729 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 729 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a firm mattress but after a few days realised it was not suitable for me. Matthew & the Team helped me to select a more suitable mattress which is perfect. They swapped the mattress the same day! Excellent service, very helpful & understanding. Thank you so much.”

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Posted 8 months ago

“Very good service. We spent a while trying out different mattresses and were given advice. They delivered our new mattress without difficulty 2 days later with friendly drivers. Would recommend based on our experience with them.”

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Posted 8 months ago

“So kind, thoughtful & helpful. Kept order until Bed/mattress could be delivered. Very sensitive to our situation. Highly recommended.”

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Posted 9 months ago

“Charming, knowledgeable staff - nothing was too much trouble and we were given all the time we needed. Excellent product, great price and delivered within half an hour. You can't get better service than that! Thank you, Daniel.”

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Posted 9 months ago

“Very helpful and excellent after sales service definitely worth using them”

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Posted 9 months ago

“We were very pleased with how Matthew and Dominic at Bed and Mattress Centre looked after us. They provided two excellent mattresses that were just right our adjustable bed, and they were delivered and fitted, with old mattresses taken away, within two days of our visit to the showroom. This was our second purchase from this company, and we would not hesitate to recommend them.”

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Posted 9 months ago

“From Sales to delivery. Absolutely can not fault this company or their product. Very very happy both Sales and the bed. Thankyou Daniel and team Very satisfied customer here”

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Posted 9 months ago

“We have bought several beds from this company over the years. Some castors got damaged in a move and I popped in to the shop to enquire about buying more. The gentleman, who I know has worked there for years, was very kind and helpful. He took my telephone number and a few days later contacted me to let me know he had some in stock. When I called to collect them he offered me a choice of two types of castors. He recommended the ones for wooden floors and gave them to me at no charge. Great after sales service. I would certainly recommend this company if you are looking for a new bed and want to support a reputable local company.”

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Posted 9 months ago

“We have dealt with this company for many years and have always found them to be very generous with their advice. Thoroughly recommended.”

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Posted 9 months ago

“Fantastic customer service went that extra mile to ensure we got the perfect bed for our small spare room . Second time here excellent customer journey from purchase to delivery Thank You Sally Maynard”

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Posted 9 months ago

“Polite and easy to deal with. Good communication following the order. Item delivered on time. Delivery team polite and efficient.”

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Posted 9 months ago

“Great service and the bed and mattress we purchased are genuine quality. Very helpful arranging delivery and assembly and the guys who did it were great. Highly recommend”

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Posted 9 months ago

“The customer service was honest, pleasant & professional. The price was extremely competitive compared to other competitors. Arranging delivery was easy & they ensured it was in sync with carpet being fitted first. The bed & mattress was delivered & fitted by literally the most polite, helpful & completely efficient, professional young men. Who went out of their way to ensure all went well. They deserve praise for a job well done.”

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Posted 9 months ago

“Very happy with the advice and customer service . Delivered within a quick time frame , competitively priced and very pleased with our choice of bed and mattress . Highly recommend .”

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Posted 9 months ago

“Went to get a mattress for my son - he’s quite fussy but we were given plenty of time and space to find the right mattress. Lots of help and advice without being pushy. Quick delivery - great service highly recommend .”

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Posted 9 months ago

“Very helpful service, great delivery and price!”

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Posted 9 months ago

“Great service from both the store and the delivery guys. Would 100% recommend!”

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Posted 9 months ago

“Such a helpful sales person who was kind and took time with my elderly dad . Bed delivered on time and again with helpful respectful staff who put the bed up for him and took the old bed away . Dad says Best nights sleep in years”

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Posted 9 months ago

“I'm delighted with my new bed, fantastic service, and even supplied me with extra headboard screws.”

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Posted 9 months ago

“Wonderful service and advice. Can recommend 👌”

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Posted 9 months ago

The Bed and Mattress Centre is rated 5.0 based on 729 reviews