The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 769 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 769 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and excellent service for two ottoman 🛌 beds. Prompt delivery and special praise for Patrick and David who installed - credit to your company. Well done 👍”

Helpful Report

Posted 1 day ago

“Great service and advice from Daniel. He really took the time to understand and discuss our needs, with no "hard sell". We are very happy with our two mattresses and the customer service we received both during and after our purchase. We will be back.”

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Posted 3 days ago

“Daniel was super helpful on advice for replacing two twin mattresses on one base yet resolving the problem of not being woken when one person turns over. Highly recommend this place and they even come up to Guildford area.”

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Posted 6 days ago

“We have bought all our many beds and mattress’s over the years from Bed and mattress and so has my dad and my best friend Dominic Daniel and Matthew are lovely guys , totally give the best honest advice and we trust their knowledge and expertise We have gone in the showroom intending to buy one thing and come out with something completely different but far better .. Literally couldn’t find anywhere better The delivery guys are also extremely lovely and have such respect for your property ! Better than my own family in fact Thankyou bed and mattress for another scrumptious bed and mattress x”

Helpful Report

Posted 6 days ago

“The advice I was given was excellent and the process of selection and actual purchase was relaxed. I never felt under pressure to buy. I am already enjoying the bed. I am awaiting shoulder surgery and the mattress has already felt more suitable. Great delivery service. I am happy to recommend to friends the whole experience,”

Helpful Report

Posted 1 week ago

“Excellent service, lovely friendly helpful staff, delivery guys were so friendly too! Top quality for good prices, quick delivery & on time. Highly recommended!”

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Posted 1 week ago

“Excellent service and on time and very helpful with the delivery!”

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Posted 1 week ago

“Fantastic team at the store. The staff knew their product and were able to recommend which mattress works well to support our bad backs. The delivery team were friendly and positive. I would highly recommend them to friends and family.”

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Posted 1 week ago

“Can’t rate them enough. They are excellent from start to finish. The guys that delivered the bed done a great job of putting the bed together and taking our old bed away. Would highly recommend them.”

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Posted 1 week ago

“We wanted a replacement mattress for our motorhome which has a cut away section at the end. Daniel was very helpful in creating a memory foam mattress that gave the support we needed. He sent our old mattress to the factory as a template. Ten days later we had the new mattress fitted in our motorhome. Wonderful service thank you.”

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Posted 1 week ago

“Really good advice, great range and fair prices, they did everything possible to make it easy for us.”

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Posted 1 week ago

“Top service as aways!”

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Posted 1 week ago

“Professional politeness from ordering to delivery of goods. Complete satisfaction all around. Thank you all”

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Posted 1 week ago

“Great, friendly service at an affordable price and value. Terrific delivery and installation from friendly, experienced crew.”

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Posted 1 week ago

“Good service and prompt delivery”

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Posted 1 week ago

“Amazing service from an impeccably clean and well-stocked showroom. Friendly and helpful staff. My mattress was made to a bespoke size, at not extra cost. Have been going here for a few years now and won’t go anywhere else. 🩵”

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Posted 1 week ago

“Would not hesitate to recommend the bed and mattress centre everything from ordering to deliver was absolutely amazing just so happy we found you 👏👏”

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Posted 1 week ago

“Absolutely fantastic service Dan happily discussed my mattress options and I went with the Mlily Premier Deluxe 1000 cool gel, and it was delivered next day, great delivery team and removed my old mattress. Would highly recommended. And a great nights sleep 💤”

Helpful Report

Posted 1 week ago

“Dominic was so helpful in helping me choose a new bed, mattress and headboard. After a good 'bounce' on all the display mattresses I decided on one of their natural filled pocket sprung from their Sussex range. As I needed more storage at home Dominic showed me the ottoman beds, which are so easy to lift and you can fit so much stuff in! Next was to choose the colour of my new headboard, they have a couple of books with so many different colours and fabric choices - I finally settled for the Arlington in Charcoal. The guys that delivered and set up my new bed were super helpful and friendly - I think one fell in love with my dog who kept helping him! They were so efficient and took away my old bed and mattress and cleared up behind them. They guided me through how to correctly lift and care for my ottoman. I can't recommend this company highly enough - super friendly and efficient service and great advice. I LOVE MY new bed and more importantly so does my dog 😂”

Helpful Report

Posted 1 week ago

“Matthew was very helpful and patient whilst we decided which mattress to buy. After a few visits my son decided on The Sussex. Natural, hand made and a good mid range price. This was my son's first double bed and his own purchase after starting work. He is absolutely delighted. The two delivery men , Dave and Patrick were amazing. They managed to negotiate my tiny cottage without knocking their heads. Very considerate and helpful in such a confined space. Thanks so much guys. Time will tell on Mattress quality, comfort and lifespan. I have not used this company before but would not hesitate to recommend them and their delivery guys. Also as a bonus they take and recycle the old mattress. I note they also donate usable, old mattresses to Stone pillow so five stars here too. Great company, quick delivery and good range of products at reasonable prices.”

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Posted 2 weeks ago

The Bed and Mattress Centre is rated 5.0 based on 769 reviews