The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,383 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,383 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Already ordered and received a Bosch combination oven that arrived on time and in perfect condition. Using them again this time ordering an ex display Smeg warming drawer arriving on Monday. Anna who phoned me to give me the despatch details is always helpful and friendly. The Appliance Centre makes it quite clear whether the items you are buying are expensive display or graded and that’s why they can offer such good discounts.”

Helpful Report

Posted 2 years ago

“So pleased I brought my red smeg fridge freezer. In great condition and pay half the price. Such great value. Delivery driver was helpful (I am registered disabled and use a walking stick).”

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Posted 2 years ago

“Good price. Customer service team very helpful and knew the answers. Delivery within a couple of days. Driver was exceptionally helpful.”

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Posted 2 years ago

“Very good service from start to Finnish thank you”

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Posted 2 years ago

“Helpful when I made an error”

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Posted 2 years ago

“Good prices. Good communication. Prompty delivery with a friendly and helpful driver.”

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Posted 2 years ago

“Not the first time that I've used The Appliance Depot and will likely not be the last. Great prices and most importantly, excellent customer service.”

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Posted 2 years ago

“Our freezer wasn’t working properly, we popped over to the Appliance Depot as its only 30 mins away to see if we could pick one up. They were so helpful and brought the one we were interested in over from the warehouse for us to see. They also squeezed it onto the next day delivery, the driver called before hand and as we were out left it in a safe place, exceptional service and we’re very happy with the freezer.”

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Posted 2 years ago

“Great price & communication, I was contacted by very polite & helpful staff & delivery was as promised. Highly recommend”

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Posted 2 years ago

“Good price for slighty bumped new fridge freezer. Friendly and helpful delivery driver. I would have liked to talk to someone in the warehouse, just to ease my mind about bumps on exterior. This was not possible, but as it was the bumps and scratches were exactly as shown on website, and the interior was immaculate . I will use this site again!”

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Posted 2 years ago

“Excellent communication. Speedy processing of order. Lovely delivery driver. Well done team!”

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Posted 2 years ago

“Very prompt and very helpful ,service was first class”

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Posted 2 years ago

“Quick service. Cheap delivery cost. Item as described. Highly recommend.”

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Posted 2 years ago

“Every part of my purchase from ordering to delivery was excellent. The sales person I dealt with was completely in tune with me and very kind. We had our appliance delivered today and the driver was both accommodating and helpful. We cannot find fault with the service and kindness THANK YOU”

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Posted 2 years ago

“5 Star quality, 5 Star Prices, 5 Star customer Service - RECOMMENDED!!!”

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Posted 2 years ago

“Fsst, efficient service. They actually act as though the customer pays their wages! Highly recommended.”

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Posted 2 years ago

“The Neff extractor fan was supplied in good condition at an excellent price. Delivery was arranged over the phone and was delivered on time. The product was installed and works perfectly. I would definitely use again as the price and quality were excellent.”

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Posted 2 years ago

“My email to this company after delivery of my new microwave as follows: 'Just a short email to confirm safe delivery of the microwave oven. Item exactly as described, thank you. Also, I must also say how pleased I have been with both your email updates and the gentleman who delivered my appliance this morning. If only all companies were as good as you two! We will certainly view your offerings for the remainder of our new kitchen appliances.'”

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Posted 2 years ago

“Very happy with the service girl in the office her name is Anna help us to choose the electric oven very professional and very helpful.”

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Posted 2 years ago

“fast and honest service, the appliance was as said i am very happr with it it quiet and washes well, delivery was on time and the driver was very helpful!!. I highly recommend this company!”

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Posted 2 years ago

The Appliance Depot is rated 4.6 based on 1,383 reviews