The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,383 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,383 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered I new Smeg integrated fridge. It arrived on time the delivery guy did check it over and all seemed ok. When I unpacked it to install it I noticed a white cover grill was broken. I called and It was answered by a nice lady called Anna. She ask me send over pics of the damage and she then went away and sorted a replacement for and it arrived in a couple of days. This is the the third item I have bought and I have received great service each time. Highly recommend this company and the staff.”

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Posted 11 months ago

“Good price, good service. Very nice and prompt phone call about delivery.”

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Posted 11 months ago

“Excellent customer service and fast delivery”

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Posted 11 months ago

“Great service, high-quality products, and very good value for money! Highly recommended.”

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Posted 1 year ago

“Very happy with the service from TAD. Friendly, responsive and delivery first from various suppliers I used for kitchen appliances.”

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Posted 1 year ago

“Excellent and efficient service. The washing machine we ordered had 2 tiny dents that doesn't effect the performance and are hardly noticeable. It was delivered on time and they kept me up to date with time of delivery as promised. Would definitely use again.”

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Posted 1 year ago

“Great price and good information on delivery. The delivery driver was excellent in getting the fridge into the house.”

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Posted 1 year ago

“Excellent Service and good price. Delivery driver was excellent as we had a bit of a job fitting it in.”

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Posted 1 year ago

“Excellent, friendly and on time service. Goods received exactly as advertised at a great cost saving over RRP.”

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Posted 1 year ago

“From placing the online order to delivery ,we were kept informed. Driver was helpful and arrived exactly at the time he said he would. Good service all round.”

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Posted 1 year ago

“From purchase to delivery we were kept informed and when the washer dryer was delivered bang on time it was in perfect condition. Well done Appliance Depot.”

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Posted 1 year ago

“Very happy with Smeg washer/dryer, fantastic value. The ladies in customer service were very helpful and kept me informed of delivery date 😊 Many thanks, keep up the good work!”

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Posted 1 year ago

“Excellent service can’t fault it”

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Posted 1 year ago

“Excellent service. Very helpful communications and updates with the order and its delivery. Cannot fault.”

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Posted 1 year ago

“Very good deals, phones answered quickly, knowledgeable and helpful people on the end of the line, reliable delivery - what more can you ask? Have used this business several times over quite a few years and the quality of service has stayed at a high level.”

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Posted 1 year ago

“This has been my first experience with The Appliance Depot it definitely won't be my last. I can not fault the service I have received, from start to finish, it has been exceptional, I have been treated with the utmost curtesy and respect, in spite of the extended Christmas and New Year holiday everything ran so smoothly. Thank you one and all.”

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Posted 1 year ago

“Excellent customer service and very helpful advisor.”

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Posted 1 year ago

“Great communication on delivery of item and also swift to respond to a query once I received the appliance . Would defo use again”

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Posted 1 year ago

“Great service; new Neff Hob delivered on schedule and by a driver who knocked on the door and waited to hand it over!”

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Posted 1 year ago

“Very helpful, great customer service. I'm very happy with my new appliance”

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Posted 1 year ago

The Appliance Depot is rated 4.6 based on 1,383 reviews