The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,385 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,385 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were very friendly and helpful over the phone explained to this technophobe what to do simpky”

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Posted 4 years ago

“All my appliance come from your company great people And great services”

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Posted 4 years ago

“I have had my cooker for over a year. If you lean across to the back you can turn the burners on accidentally. The large ring is too near the front and I have to be careful not to burn myself. The grill only works with the door shut and if you open it for too long the heat shuts down. For the price it is an awkward cooker to use. Worst I‘Ve ever used. Would never buy another.”

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Posted 4 years ago

“Really friendly and helpful customer service. We ordered two sinks and they are perfect for what we need. Thank you.”

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Posted 4 years ago

“Great products, customer service and speedy delivery. Highly recommend”

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Posted 4 years ago

“Used item, bits broken and some actually missing. I wasn’t made aware of this being in a used condition. The unit has scratches which show this has been installed previously. I have reported back with pictures and had no contact. I have chased up again and still no contact from this company. Very poor service.”

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Posted 4 years ago

“A huge thank-you to all of you at Appliance Depot, for making replacing our cooker so easy. From sorting out the order and delivery, to the driver who cheerfully got the oven into our kitchen, stairs and all, there's literally nothing you could have done to improve. You even saved us some money by being cheaper than the folks we originally ordered with (who let us down)!”

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Posted 4 years ago

“Great prices, great appliances & excellent responsive Customer service. Will definitely recommend & will return as a very happy customer!”

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Posted 4 years ago

“please can tony gillet have a big pat on the back for the way he helped me. i am sure that i am not the only one to say a big thank you , what an asset he is to the company many thanks d richardson”

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Posted 4 years ago

“the dishwasher is very quiet and washes very well. delivery was on time and the driver was fantastic. i went on the internet to find a user handbook but the smeg site was having problems - no downloads for the dishwasher. i called the help line at the appliance depot and explained "no problems " and within 30mns the book was on my computer ready for me .from ordering to delivery and customer service this is what i call FANTASTIC SERVICE thank you all so much d richardson”

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Posted 4 years ago

“Quick delivery very Happy with purchase Good price would order from them again :)”

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Posted 4 years ago

“We were very pleased with the washing machine we ordered.A great price. Laura a very pleasant lady phoned with the delivery date . Washing machine delivered on that day. The delivery man was very helpful. Would definitely recommend The Appliance Depot.”

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Posted 4 years ago

“Great company to deal with. Very well packaged item delivered promptly and with plenty of customer relations covering every step”

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Posted 4 years ago

“Brilliant from start to finish, particularly the finish. Helpful people on the phones who took my order and discussed my delivery concerns (we have 47 steps to our front door). Then when the delivery man turned up (on time) he didn't bat an eyelid at the steps (unlike delivery guys from different company previous week who refused to get the cooker out the van to attempt a single step). Delivery man and husband got it up the steps, he was totally helpful and friendly. Couldn't rate him highly enough!”

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Posted 4 years ago

“We had a great, no nonsense and hassle free service. Thanks”

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Posted 4 years ago

“Very helpful lady on the phone that helped me with my order, cooker arrived on time and extremely well packed, delivery person very helpful. All in all a very pleasant experience and would recommend to all. Thank you all very much.”

The Appliance Depot 5 star review on 29th June 2020

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Posted 4 years ago

“Excellent service. Even though one of my products were faulty it was quickly dealt with. I am very pleased with the products and the service I was given. Many thanks.”

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Posted 4 years ago

“Amazing service and products. I’ve had all mine and my family’s appliances from here for years. It’s very competitively priced and the choice is outstanding. I wouldn’t go any where else.”

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Posted 4 years ago

“My order was supposed to be delivered yesterday,it didn’t arrive,I didn’t receive any notification from you saying that you can’t deliver. No drama,can you please let me know when I can expect a delivery,we have been without a hob and oven for over a week now! Kind Regards Alan Williams”

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Posted 4 years ago

“Super efficient, lovely people to deal with and would recommend them highly Just saved over £500 on the same item that I would normally have bought through John Lewis!”

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Posted 4 years ago

The Appliance Depot is rated 4.6 based on 1,385 reviews