The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,383 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,383 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a lovely quick service would recommend to anyone who wants a perfect service”

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Posted 2 years ago

“Excellent confirmation details, looking forward to receiving my order.”

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Posted 2 years ago

“I recently purchased a 'B' grade ex-display fridge freezer. The price was excellent with a significant saving over RRP, full two year warranty and the damage both minimal and well documented. Delivery was quick and the driver professional and helpful. All in all a great purchasing experience, thanks!”

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Posted 2 years ago

“Súper service and communication. Very clear instructions and delivery notification. The appliance turned up in a timely fashion and I’m very pleased.”

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Posted 2 years ago

“Excellent price and information.”

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Posted 2 years ago

“All the people that i have spoken to on the phone were kind and honest, and the person who delivered the Bosch microwave was pleasant. Thank you the Appliance Depot for the delivering of the microwave.”

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Posted 2 years ago

“Fast and efficient service. Very helpful staff. Great cooker hood.”

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Posted 2 years ago

“Great service, great delivery and a great price i couldn't be happier with the purchase or process.”

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Posted 2 years ago

“Great service and good price Delivery driver very helpful”

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Posted 2 years ago

“Excellent service, rang very soon after order to confirm delivery. The only downside was the courier company were supposed to ring to confirm delivery slot and they did not. Fortunately someone was in to receive the item. But I would use the company again.”

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Posted 2 years ago

“Appliance in stock ,paid collected ,done nice and easy just what you need.”

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Posted 2 years ago

“Paid for delivery to be delivered within 5 working days notified as instructed in the email. Courier not booked. Have to wait 8 days before delivery. Dosnt suit. As I won’t be in the country. Massive inconvenience. If I wanted poor service I would have paid less elsewhere expecting the poor service. I paid the extra with a small Independent both on the product and delivery as I thought they would be more reliable and have better service times. Sadly Iam wrong.”

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Posted 2 years ago

“Very poor after service. You have delivered a faulty item Extremely disappointed with the after service”

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Posted 2 years ago

“Brilliant customer service throughout. Plus the delivery guy was absolutely brilliant. Have nothing but positive things about him. He couldn't if been more helpful, which I feel is quite rare these days in a world of curbside deliveries.”

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Posted 2 years ago

“Easy to navigate website, clear information, personable and thorough service on phone”

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Posted 2 years ago

“Friendly and efficient team”

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Posted 2 years ago

“Great genuine company, good customer services & their driver was a great personality.”

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Posted 2 years ago

“Very polite and helpful young lady. Super speedy, efficient service, fantastic price for my hotpoint microwave and completely reliable. Everything you could want. Will definitely use again should I need to replace anything.”

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Posted 2 years ago

“Paid for a Smeg 5 burner gas hob and opted to collect it from the depot as we needed it asap. I was given a day to collect and made the 80 mile round trip to collect on the Friday, however when I arrived it was nowhere to be seen, I was sent on my way empty handed with the assurance that it will be delivered free of charge on the Monday. Not over the moon with this I called the appliance depot when I left and asked if they could deliver it on the Saturday. The answer was a firm no and Monday is the earliest I would be able to get it free of charge. I have now taken the day off work so I am in for delivery and called them to ask what time it is due to be delivered and surprise surprise it’s not even down for delivery today and I am now being told that the only guarantee would be I get free delivery but they don’t know when it will be delivered. Appalling customer service and zero responsibility taken.”

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Posted 2 years ago

“The quality of the goods plus they were £50 cheaper than Amazon, from the first phone call a polite young lady helped to get the codes required for a purchase , when I called back a different young lady came on the phone again very helpful and polite sorry but do not remember thier names except one young lady who took my order Amy again very polite and professional, your driver rang half an hour before arrival and was a very helpful gentleman , di all the unpacking cleared up everything, I shall keep your number in case I am in need of anything else many thanks to all your staff Bryan Pullen”

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Posted 2 years ago

The Appliance Depot is rated 4.6 based on 1,383 reviews