The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.61

4.6 Rating 1,378 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,378 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“efficient and professional order process. Very helpful customer service ensuring I knew when my order would be delivered. Great purchaing experience all round”

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Posted 8 months ago

“Akash was the best assistant we could have wished for. Probably wouldn’t have made the purchase if it wasn’t for him. Now we have an amazing limited edition Smeg fridge freezer!! Paola & Fred”

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Posted 8 months ago

“Customer service was excellent, really professional and helpful. I couldn't find cheaper, arrived on time . Will definitely recommend and use again. A plus”

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Posted 8 months ago

“I came across this company while looking to purchase a new fridge, and have been absolutely amazed and delighted with the choice available. The cost of the items and the excellent descriptions made it really easy to choose what I wanted. Should I need to replace appliances in the future, this is the first place I'll come.”

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Posted 8 months ago

“I can not recommend appliance depot highly enough, my family and friends now use . I wish all companies have the same values. A star”

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Posted 8 months ago

“Excellent service good price and telling me to use a discount code. Very friendly helpful and professional”

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Posted 8 months ago

“Excellent service. Very helpful and friendly staff. Even telling me to use a discount code to buy it cheaper”

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Posted 8 months ago

“The appliance was delivered on time and in the right condition.I would have liked it if the dellivery guys would have taken my old appliance away, this would improve the service somewhat.”

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Posted 8 months ago

“Bought appliance didn’t work so months have passed with manufacturer sending maintenance engineers out replacing parts until today when the repair was deemed not possible so now I wait to find out what that means , no dishwasher since late November 2023”

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Posted 8 months ago

“Good price appliance, good communication regarding delivery, great delivery driver, very pleasant brought appliance right into the kitchen for me. Would use again”

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Posted 8 months ago

“Ok, but when the machine didn't work, when the manufacturer took to long to try to get it repaired I tried to get a refund Trade depot wouldn't accept forcing me to wait even longer for a repair (Bought in January now March) and still waiting for repair.”

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Posted 8 months ago

“Excellent price and delivery driver was very helpful polite and communication excellent would buy again”

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Posted 8 months ago

“Helpful, straightforward, good choice, good value”

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Posted 8 months ago

“Amazing service and price. Spent weeks being messed about by another retailer then discovered appliance depot and what a difference. Ordered Mon am by 2pm dispatched and even had a call from them to confirm delivery. Definitely will use again”

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Posted 8 months ago

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Posted 8 months ago

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Posted 8 months ago

“Arrived promptly and we had a question to ask about our freezer. There customer relation officer was brilliant and was very patient trying to resolve our problem as I’m useless on the internet. She sorted it out easily not like a lot of companies where you only talk to a robot and never get any sense at all.”

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Posted 8 months ago

“Mickie driver & all the team fantastic”

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Posted 8 months ago

“I bought a Bosch Series 6 Washing Machine in Graphite Grey. Excellent Customer Service Quick Brilliant Delivery And Washing Machine is in good looking condition”

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Posted 8 months ago

“Excellent price for my appliance which arrived well packaged on a pallet. Brilliant pre delivery communication from Laura in customer service. I’ll certainly check out Appliance Depot first for any future purchases of this kind.”

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Posted 8 months ago

The Appliance Depot is rated 4.6 based on 1,378 reviews