The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,389 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,389 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great phone service from the girls, delivery also spot on with a phone call 30 mins before, unfortunately the Hob was missing a vital part to make the electrical connection, fortunately my dad is a qualified electrician so this wasn’t a problem for us. Instructions supplied were useless and in polish.”

Helpful Report

Posted 2 years ago

“The fixing kit was perfect, but £75 delivery was ridiculously expensive, the part could have been sent via Royal Mail or parcel to go, instead of FedEx”

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Posted 2 years ago

“I have purchased items from the appliance depot 3 times and can say they never let me down will be ordering in the future also thank you”

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Posted 2 years ago

“From first contact to delivery when promised.. 5* service. Laura in the end of a phone at their office couldn’t have been more helpful if I’d promised her a sack of used £50 notes. Well done.. would recommend 110%!”

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Posted 2 years ago

“Excellent price and efficient delivery within two days. Product in excellent condition despite the £200 discount.”

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Posted 2 years ago

“I had a broken plastic veg tray which when I contacted the Depot was replaced promptly with no problems. Very pleased with the response. Now fitted and happy.”

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Posted 2 years ago

“1st class all round. Staff, goods and value for money”

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Posted 2 years ago

“First time I have ordered from the appliance depot and although my product isn't due yet I had spoken to two different female members of staff who were extremely helpful pleasant and knowledgeable. Product was a good price too!”

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Posted 2 years ago

“Great service , item was in perfect condition”

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Posted 2 years ago

“Excellent service, got a really good saving on the stove we wanted. Prompt delivery. Everyone very helpful.”

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Posted 2 years ago

“Very helpful. We saw the slightly damaged dishwasher online but they allowed us to call in and view it prior to buying.”

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Posted 2 years ago

“I bought a washer/dryer for my new home but with quite a few delays to the home, Anna from the appliance Depot was incredibly friendly and helpful in figuring out a delivery date (multiple times!) that would suit me. I’m looking forward to receiving my washer/dryer soon! Thank you Anna and team!”

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Posted 2 years ago

“I'm happy with my refurbished Smeg fridge freezer, which is working well. My only grumble is that The Appliance Depot wasn't able to deliver my order into my kitchen as there are two steps down from the hallway. Obviously a bit of a nightmare and involved me having to store it in my front garden under a tarpaulin and hire a separate company to move it. Otherwise, Jess has been super helpful and I'm pleased to have a classic item at far less than the RRP.”

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Posted 2 years ago

“Excellent service, product as promised. Phoned to provide delivery details and delivery company excellent.”

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Posted 2 years ago

“Service was brilliant and delivery was spot on”

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Posted 2 years ago

“Great communication showed consideration. Delivery was spot on and the driver was very helpful, polite and considerate. I have bought most of my appliances from Appliance Depot in recent years and never a problem. Wouldn't hesitate to recommend, I have already several times”

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Posted 2 years ago

“Excellent service after missing a piece of the oven. Missing piece sent out on next day delivery. Well done Anna”

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Posted 2 years ago

“I have used this company on numerous occasions and they don’t only have a wide range of products, but you get value for money.”

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Posted 2 years ago

“Good service, fast delivery and excellent product. Delivery a bit pricey but delivered as arranged on time.”

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Posted 2 years ago

“Purchased a slightly graded Smeg dishwasher that arrived in perfect condition and much better than described and is living up to its superb name. Customer service in terms of dishwasher cleanliness on arrival, communication, delivery and after sales were all superb. Would definitely purchase from this company again and would definitely recommend.”

Helpful Report

Posted 2 years ago

The Appliance Depot is rated 4.6 based on 1,389 reviews