The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,389 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,389 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent tumble dryer and brilliant customer service.”

Helpful Report

Posted 1 year ago

“Prompt service, friendly staff. Only ordered it this morning and delivery already arranged Thank you”

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Posted 1 year ago

“After looking at the crazy prices to replace our ancient range cooker I found an ex demo from The Appliance Depot. Not only was there a significant discount off a brand new model they were offering a further 10% discount online. Ordering was simple and efficient. We were soon contacted to arrange delivery and contacted again 30 minutes prior to arrival. The lad delivering the range was polite, courteous and informative. I was amazed how quickly we were able to get the huge, heavy range from the van to the kitchen and he was a credit to the company. After delivery I noticed a part of the oven was missing (The plinth). On contacting the company the missing part was located and sent to me via 24 hour courier. All communication with the company has been excellent and nothing was too much trouble. Highly recommend the Appliance Depot and will definitely use again.”

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Posted 1 year ago

“Top quality appliances at graded prices”

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Posted 1 year ago

“Everything was great,commical delivery driver.Told what to do for free warranty. Many thanks.x”

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Posted 1 year ago

“Thank you Amy for helping me with my order :)”

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Posted 1 year ago

“Very good fast service and Anna was very helpful when our purchase was damaged. Very quickly refunded”

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Posted 1 year ago

“Great customer service, regular updates on the delivery schedule, Driver made contact and delivered shortly thereafter.”

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Posted 1 year ago

“Very easy to order on line. Clear description of appliance”

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Posted 1 year ago

“Great customer service, Anna was very helpful and friendly. There was no rush or pressure to purchase. We discussed delivery options and the purchase was a pleasant experience. This is my second purchase with the Appliance Depot. I would highly recommend appliance purchases through this company.”

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Posted 1 year ago

“Looking for an induction hob for my sons new flat, I found one here at a good price. I was contacted the next day to arrange a delivery, which was on time. When the driver dropped it off he opened the package and confirmed it was in perfect condition. Very happy with the service and would happily use again”

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Posted 1 year ago

“Placed order which arrived swiftly and professionally. Great communication to book the delivery and again from the driver half an hour before arrival. Decided I wasnt entirely happy with my purchase, so a return and refund was agreed, again very understanding and pleasant swift transaction. Will be a returning customer as soon as I find something else to purchase! Thank you again, very nice team and good for this modern world to still have real people to talk to :-)”

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Posted 1 year ago

“Cooker advertised as having rotisserie when it didn’t. Advised to take up directly with Smeg. No further replies to correspondence to resolve.”

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Posted 1 year ago

“Helpful, friendly staff, great delivery. Price was good considering fridge freezer was going in between cupboards, small mark on side did not affect”

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Posted 1 year ago

“Received delivery of my new sink yesterday and was impressed by the efficiency shown by Simon, who checked the sink for any damage before asking me to sign the delivery slip. A very polite and pleasant person. Thank you.”

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Posted 1 year ago

“Really easy website to use, great prices and fantastic delivery service. Will definitely use them again”

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Posted 1 year ago

“We have bought before from this company, and would not hesitate to recommend them . You are kept informed throughout . Phone calls are answered promptly,and the delivery drivers are always helpful.”

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Posted 1 year ago

“We were really pleased to be able to buy an expensive dishwasher for several hundred pounds less, due to minor damage that wouldn't be seen, and still have a 2 year warranty. The delivery process was also very smooth. Thank you!”

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Posted 1 year ago

“When a problem arose Steve was very helpful and got the correct instructions emailed over very quickly , problem solved 😀”

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Posted 1 year ago

“Excellent service both friendly and efficient. Delivered promptly and driver friendly and helpful.”

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Posted 1 year ago

The Appliance Depot is rated 4.6 based on 1,389 reviews