The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,386 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,386 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with the dishwasher which arrived on the specified day but disappointed it was left at my door on a pallet as the courier refused to bring it into the kitchen, hence the low rating. I would rather pay more to have it brought into the house .”

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Posted 7 years ago

“Polly answered all my questions in a very helpful, friendly and professional manner.”

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Posted 7 years ago

“Hello, I was attended by Steve who was very good, I bought a Smeg double oven and was impressed with speed and price, I further bought a Bosch dishwasher and CDA gas hob and have just placed the order, the oven arrived and is excellent, regards, Mr Martin”

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Posted 7 years ago

“Anybody who is in the market for a kitchen appliance should check out this company. I live near Leicester and so was able to visit the warehouse and get a hands-on feel for the products and the range available. Advice from Steve was excellent without being pushy. The item we eventually purchased was in a better condition than I expected from a graded model. And the price was excellent. In all, it was a great buying experience.”

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Posted 7 years ago

“Very helpful and responsive team. Genuinely want to help!”

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Posted 7 years ago

“Excellent service via the phone to arrange purchase & delivery of my chosen item. Polite and helpful sales person dealt with everything quickly. Thank you.”

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Posted 7 years ago

“Excellent service from telephone ordering to receiving goods. Pleasant, cheerful, helpful and efficient. Special requirements for delivery dealt with without issue and a call from the driver half an hour before delivery made sure we were ready (and out of bed) to receive our goods. Driver was very cheerful, considerate and helpful. And, we saved money! Thankyou ????”

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Posted 7 years ago

“delivery was good and the gas hob was a bargain. thanks.”

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Posted 7 years ago

“Excellent service from initial tel to delivery in just over 24 hrs.”

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Posted 7 years ago

“They delivered a great quality Smeg dishwasher at a fantastic price.”

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Posted 7 years ago

“Excellent service provided by everyone I met at the shop and warehouse. A totally painless shop ably assisted by Pip in choosing my cooker and washing machine.”

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Posted 7 years ago

“We were able to look at all your different models and able to make our choice.”

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Posted 7 years ago

“Very quick service and very friendly sales team quick delivery”

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Posted 7 years ago

“My purchase was done over the phone by a lovely lady. My beautiful SMEG fridge was delivered with a few days by a very happy delivery guy. In all it was a happy experience!”

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Posted 7 years ago

“Friendly helpful staff. Fast delivery which is good and excellent prices!”

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Posted 7 years ago

“Very helpful, and obviously great prices”

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Posted 7 years ago

“Great discount on graded fridge and freezer, delivered within a week right into our kitchen by helpful delivery driver”

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Posted 7 years ago

“Their help and advice”

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Posted 7 years ago

“I placed my order with Polly and she was extremely polite and helpful. I had an issue with the delivery time and she made every effort to sort out my problem. I came off the phone feeling very relaxed and happy with my order. Thanks for your excellent service Polly!”

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Posted 7 years ago

“There was a good selection of built in double ovens which is what I was looking for.”

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Posted 7 years ago

The Appliance Depot is rated 4.6 based on 1,386 reviews