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The Appliance Depot Reviews

4.6 Rating 1,383 Reviews
90 %
of reviewers recommend The Appliance Depot
4.6
Based on 1,383 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read The Appliance Depot Reviews
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Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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Anonymous
Anonymous  // 01/01/2019
Excellent courteous service from all staff, thank you!
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Posted 2 years ago
Fast service, item exactly as listed and very keen price.
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Posted 2 years ago
Good customer service and love the pricing on our new range cooker which was not as marked as I thought it would be.
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Posted 2 years ago
Very pleased
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Posted 2 years ago
Very satisfied with the ordering process. Telephone helpline very useful. Delivered promptly as arranged. Thank you. Would definitely buy from Appliance Depot again.
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Posted 2 years ago
Very Efficient and happy with this service provided by this company
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Posted 2 years ago
First time using the company. Bought a tumble dryer for my daughter as a new kitchen gift (kitchen is process of being updated). Very happy with customer ordering g/service and delivery driver was very friendly. Overall. Excellent service. Thankyou
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Posted 2 years ago
Excellent service from start to finish. Ordered a Smeg dishwasher and the marks mentioned were so feint I can barely notice them. Affordable price, clean appliance, well packaged for safe transport and it arrived on time on the day they advised it would. I would definitely recommend this shop.
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Posted 2 years ago
I ordered a Smeg fridge and from the point of placing my order to the day it was delivered, everyone at Appliance Depot were just fantastic. I would most highly recommend them. Irene D, 87 years, Reading
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Posted 2 years ago
Excellent service! The cooker is first class, exactly as described. Delivery was smooth and well executed. Customer service, with updates and information about delivery, was extremely professional. A pleasure to deal with!
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Posted 2 years ago
Price is good, the young woman I spoke with was extremely helpful and pleasant. I have to wait 9 days for my delivery to see if all expectations are met. Will add extra if there's any problems.
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Posted 2 years ago
I spoke to Jess who was very helpful courteous and professional and I would have no hesitation in recommending The Appliance Depot as it is great value !!
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Posted 2 years ago
Spoke to Anna in customer services who was extremely helpful with the purchase of our range cooker
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Posted 2 years ago
Really impressed but the responsive service I received from Jess in Sales, the organising of my redelivery and the actual delivery itself. Haven’t looked at the actual items yet as wrapped and stored until our kitchen is fitted next week, but we’ve got excellent brand products at a great price.
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Posted 2 years ago
Couldn’t fault the service. Made an offer on a graded smeg cooker which was originally declined but a 2nd figure agreed. Lady called Anna on the help desk was excellent and managed to book me in for next day delivery. Superb. Delivery driver phoned when 30mins away as promised. Placed the cooker where I asked and unwrapped it for inspection. Curtious, polite (but a Man U Fan!). Great service from phone to door. Good work Appliance Depot!
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Posted 2 years ago
Really impressed but the responsive service I received from Jess in Sales, the organising of my redelivery and the actual delivery itself. Haven’t looked at the actual items yet as wrapped and stored until our kitchen is fitted next week, but we’ve got excellent brand products at a great price.
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Posted 2 years ago
I m very happy for fridge
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Posted 2 years ago
Great customer focused company who keep you informed about your purchase through to delivery. Fantastic value on leading products. Will definitely purchase from The Appliance Depot again!
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Posted 2 years ago
I stumbled across appliance depot when surfing the internet for a new washer and I’m so glad I did. The prices where as good if not better than their competitors and the service has been exceptional. I cannot rate them highly enough and I will definitely use them again.
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Posted 2 years ago
Very friendly and helpful staff at both their departments I would recommend the appliance depot To friends and family
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Posted 2 years ago
The Appliance Depot is rated 4.6 based on 1,383 reviews