The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,389 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,389 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firstly a great item and price. Kept updated on delivery which occurred on a bank holiday. Arrived in the allocated time slot and delivered to my door via a long drive. Driver was friendly and very helpful. Five star service.”

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Posted 1 year ago

“Great communication. Staff were very helpful .”

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Posted 1 year ago

“Excellent service easy to order kept up to date with order delivery driver very good and helpful”

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Posted 1 year ago

“Reliable, honest, polite, smart and helpful. A credit to the company and an example to us all Thankyou.”

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Posted 1 year ago

“Fantastic service, really quick delivery and kept me fully updated throughout. Would definitely use this company again.”

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Posted 1 year ago

“Great service from point of order. Fantastic communication throughout. Great delivery with communications on the day and even checking the item before they leave. 100% recommend!”

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Posted 1 year ago

“My Britannia range gave up after twenty five years and I was so worried about buying another. I looked around for the one which was similar to my old range and found one on your web site. As I have always bought my large appliances from retail stores again I was extremely worried as to what I might receive having only seen and read the description digitally. I ordered holding my breath but your staff were brilliant in their organisation and communication skills. My range cooker arrived with perfection. I am so happy”

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Posted 1 year ago

“Excellent service from start to finish. Delivered within 2 days. Delivery Driver was a very pleasant man and most helpful. Would most definitely recommend this company. Brilliant prices.”

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Posted 1 year ago

“I just received my Bosch dishwasher (bargain at £100 cheaper than Currys) this was my second item from Appliance depot, I bought a fridge freezer last year. You can see they are well run and organised company, minutes after I paced the order I had a phone call to confirm a delivery date. Order made Saturday, delivered on Thursday. The driver was pleasant and very helpful too!”

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Posted 1 year ago

“Very quick and efficient delivery, and good communication!”

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Posted 1 year ago

“we are very pleased with our new Bosch fridge freezer and delivery was fast and very friendly and efficient . Thank you to everyone at The Appliance Depot. We are now rediscovering the joys of frozen foods! :”

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Posted 1 year ago

“product of excellent value &asspec”

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Posted 1 year ago

“Really great communication and service. The team were really helpful from ordering to delivering. Great, affordable fridge-freezer, too, and more eco-friendly than buying new!”

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Posted 1 year ago

“Really enjoyed dealing with the staff here. Communication was excellent and I was able to arrange my delivery date with no problem. The delivery driver was really helpful. I knew 30 minutes before when to expect him.”

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Posted 1 year ago

“Excellent service and communications. We purchased a Britannia range cooker at a very competitive price, with the added bonus of interest free credit. The cooker was delivered in 5 days and the driver went above and beyond in getting this very bulky and heavy appliance into our kitchen. Very impressed with Appliance Depot and happy to recommend”

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Posted 1 year ago

“Super quick delivery Washing machine exactly as pictured online with two dents great price all handle professionally and easy to deal with Clear communication and a very pleasant and helpful delivery driver”

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Posted 1 year ago

“Great customer service from start to finish. We purchased a graded appliance which saved us several pounds. We encountered a problem after delivery and reached out to Customer service who couldnt have done more to help us with a resolution. Dishwasher is now happily working for us.....Many thanks.”

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Posted 1 year ago

“Good service, calling to confirm delivery details and made sure it did not go the the billing address by mistake”

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Posted 1 year ago

“Excellent communication and really pleasant delivery driver, will definitely order from you again”

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Posted 1 year ago

“Fabulous customer service from start to finish. I ordered a washing machine for my Mum and we were both kept fully updated every step of the way( thank you Anna) The machine was delivered on time, within a week, by a very helpful delivery driver ( Michael H). The price( including delivery) was the lowest available. Would definitely use this excellent company again.”

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Posted 1 year ago

The Appliance Depot is rated 4.6 based on 1,389 reviews