The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,383 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,383 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from point of order. Fantastic communication throughout. Great delivery with communications on the day and even checking the item before they leave. 100% recommend!”

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Posted 1 year ago

“My Britannia range gave up after twenty five years and I was so worried about buying another. I looked around for the one which was similar to my old range and found one on your web site. As I have always bought my large appliances from retail stores again I was extremely worried as to what I might receive having only seen and read the description digitally. I ordered holding my breath but your staff were brilliant in their organisation and communication skills. My range cooker arrived with perfection. I am so happy”

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Posted 1 year ago

“Excellent service from start to finish. Delivered within 2 days. Delivery Driver was a very pleasant man and most helpful. Would most definitely recommend this company. Brilliant prices.”

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Posted 1 year ago

“I just received my Bosch dishwasher (bargain at £100 cheaper than Currys) this was my second item from Appliance depot, I bought a fridge freezer last year. You can see they are well run and organised company, minutes after I paced the order I had a phone call to confirm a delivery date. Order made Saturday, delivered on Thursday. The driver was pleasant and very helpful too!”

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Posted 1 year ago

“Very quick and efficient delivery, and good communication!”

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Posted 1 year ago

“we are very pleased with our new Bosch fridge freezer and delivery was fast and very friendly and efficient . Thank you to everyone at The Appliance Depot. We are now rediscovering the joys of frozen foods! :”

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Posted 1 year ago

“product of excellent value &asspec”

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Posted 1 year ago

“Really great communication and service. The team were really helpful from ordering to delivering. Great, affordable fridge-freezer, too, and more eco-friendly than buying new!”

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Posted 1 year ago

“Really enjoyed dealing with the staff here. Communication was excellent and I was able to arrange my delivery date with no problem. The delivery driver was really helpful. I knew 30 minutes before when to expect him.”

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Posted 1 year ago

“Excellent service and communications. We purchased a Britannia range cooker at a very competitive price, with the added bonus of interest free credit. The cooker was delivered in 5 days and the driver went above and beyond in getting this very bulky and heavy appliance into our kitchen. Very impressed with Appliance Depot and happy to recommend”

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Posted 1 year ago

“Super quick delivery Washing machine exactly as pictured online with two dents great price all handle professionally and easy to deal with Clear communication and a very pleasant and helpful delivery driver”

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Posted 1 year ago

“Great customer service from start to finish. We purchased a graded appliance which saved us several pounds. We encountered a problem after delivery and reached out to Customer service who couldnt have done more to help us with a resolution. Dishwasher is now happily working for us.....Many thanks.”

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Posted 1 year ago

“Good service, calling to confirm delivery details and made sure it did not go the the billing address by mistake”

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Posted 1 year ago

“Excellent communication and really pleasant delivery driver, will definitely order from you again”

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Posted 1 year ago

“Fabulous customer service from start to finish. I ordered a washing machine for my Mum and we were both kept fully updated every step of the way( thank you Anna) The machine was delivered on time, within a week, by a very helpful delivery driver ( Michael H). The price( including delivery) was the lowest available. Would definitely use this excellent company again.”

Helpful Report

Posted 1 year ago

“Excellent price, excellent product quality, excellent service, excellent delivery but only to the back door. After the delivery had been made we had difficulty manhandling the appliance into the house and had to find some very strong lifters. Some customers must be left with heavy appliances left outside their houses and be unable to put them into place. Otherwise we couldn't ask for more.”

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Posted 1 year ago

“Super good experience. Great customer service responding fast with helpful answers. Fast delivery and very nice delivery guy. Communication was excellent. Will definitely use again!”

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Posted 1 year ago

“Great extractor fan at a good price and no damage. Used them before and really pleased with the service and communication.”

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Posted 1 year ago

“Very good one to one with a human being who was knowledgeable about the product. The delivery service was excellent delivered on the day at the time specified by Micky a really pleasant and helpful man. All in all an excellent service and I would recommend the Appliance Depot”

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Posted 1 year ago

“Communication is brilliant, prompt courteous & clear. You are kept in the picture all the way through.”

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Posted 1 year ago

The Appliance Depot is rated 4.6 based on 1,383 reviews