The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,386 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,386 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guys kept my appliances at the warehouse as my house wasn't ready for them for 6 weeks, this was really helpful. They arranged delivery as soon as I called and on the day I wanted it. However, the delivery company weren't that good, they failed to deliver due to some technical difficulty on the day and then when they did deliver it was just the driver - the stuff was on a pallet but he had no means to get it off the van. It was lucky that I had some builder in the house that day who offered to help get it off the van otherwise I would have had to send it back. So 10 out of 10 for Appliance Depot and 2 out of 10 for the delivery company.”

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Posted 6 years ago

“Absolutely fantastic service from start to finish. Particular mention to John who went the extra mile today and solved a problem I had with a missing bolt on my gas cooker without any hesitation he immediately dispatched the part I needed. Your help is so very much appreciated. Would highly recommend this company for their excellent products and customer service. Susan”

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Posted 6 years ago

“Stephanie was excellent to deal with”

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Posted 6 years ago

“So helpful over the telephone and I feel I have such a great buy! Your driver who delivered the machine was so polite and rang me the night before and on the delivery day to let me know he was running 20 minutes late - what a lovely experience, and I will be recommending you to family and friends - many thanks”

The Appliance Depot 5 star review on 27th January 2018

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Posted 7 years ago

“The appliances I bought was exactly as described, the quality was first class even if they had a few blemishes that wouldn't be seen. I bought a Neff extractor hood Neff oven drawer Neff washing machine All would have been more expensive if it wasn't for the appliance depot and polly who helped with all the purchases. Thanks again D Greenwood”

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Posted 7 years ago

“Excellent.”

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Posted 7 years ago

“great customer service. bought a cooker hood which was unfortunately badly damaged in transit, they arranged to pick it up free of charge and refund was made very quickly”

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Posted 7 years ago

“lovely girls on the phone and Pip sold me a replacement tumble dryer at great price. Thank you!”

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Posted 7 years ago

“Happy with the service. Had to change one of the items over the phone and all went well. The driver (Stephen) was very helpful and friendly.”

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Posted 7 years ago

“Item as described, fast and efficient service. will defo be using these guys again.”

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Posted 7 years ago

“got the best product for a great price and only a couple of scratches no one can see as the downside”

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Posted 7 years ago

“I can honestly say they are brilliant.”

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Posted 7 years ago

“Ordered via telephone after viewing on my iPad. The reason I mention this is that the photos are not very clear when viewing them via the iPad. Went on description which stated no damage top, front, back or either side. Due to needing asap we decided to collect the goods when inspecting the cooker is had been damaged on top front right hand corner. We were very disappointed. However the benefit of collecting was that we were able to spend a little search the enormous warehouse and found a perfect match to our 1st order, we left very happy customers and will be back.”

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Posted 7 years ago

“Friendly efficient service. Good value.”

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Posted 7 years ago

“Very helpful staff on the phone appliance arrived quickly and just as described with a massive saving - will certainly be using this company again and will certainly recommend”

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Posted 7 years ago

“bought a smeg range cooker,nice friendly and helpfull staff.Good customer service. Thanks Mike”

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Posted 7 years ago

“Helpful and effective staff who took the phone call in the way a call should be taken from a customer. The order was effectively placed and contact by way of same day e-mail sent. 10 out of 10.”

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Posted 7 years ago

“To supply and deliver our much needed washing machine with the benefit of an interest free repayment plan.”

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Posted 7 years ago

“Efficient service helpful staff”

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Posted 7 years ago

“Wow what fantastic prices and superb customer service. A special mention to the lovely Polly. I will be buying again. Keep up the good work :-)”

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Posted 7 years ago

The Appliance Depot is rated 4.6 based on 1,386 reviews