The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,383 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,383 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

Write Your review

Tell us how The Appliance Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service even to Northern Ireland. I purchased a graded product and it was exactly as described.”

Helpful Report

Posted 2 years ago

“Kept us fully informed from order to delivery.”

Helpful Report

Posted 2 years ago

“Great price for our new Britannia Range cooker together with a very reasonable delivery cost up to where we live Cumbria = a 5xxxxx star service if ever there was one!”

Helpful Report

Posted 2 years ago

“Great price for our new Britannia Range cooker together with a very reasonable delivery cost up to where we live Cumbria = a 5xxxxx star service if ever there was one!”

Helpful Report

Posted 2 years ago

“My washer was £200 cheaper than curry’s and ao.com. Delivery driver was super helpful and the staff kept me updated on the delivery times. I’d highly recommend this company!”

Helpful Report

Posted 2 years ago

“I was so glad to have bought my washing machine from you The girls I dealt with over my purchase were absolutely wonderful and polite and helpful also the man who delivered it was kindness himself very helpful I would buy fro you again Thank you”

Helpful Report

Posted 2 years ago

“Fair to say we did have some issues but the team, especially Steve, did everything he could to rectify, and problems solved to our satisfaction. I would like to have given 5stars but the kerbside delivery was an obstacle we had to overcome, recruiting friends and neighbours to help carry the range cooker into the kitchen from outside on the patio. To have had it brought into the kitchen would be desirable.”

The Appliance Depot 4 star review on 2nd August 2022

Helpful Report

Posted 2 years ago

“We were absolutely delighted with the excellent value and prompt delivery of our fridge freezer. The delivery driver went out of his way to help us get it into our narrow gate and got it into our kitchen. Much appreciated as excellent customer service seems very rare these days. Highly recommend this company and will definitely use them again.”

Helpful Report

Posted 2 years ago

“Fast service and quick dispatch. Jess from customer services called to advise me and book in delivery, advised it would be one of the first out around 7:30am-8am. I reluctantly agreed as she had no alternative options... DISAPOINTINGLY, delivery times are very unreasonable. Driver called me from 5:45AM 3 times to advise me he will be dropping off the machine at 6:15AM. Delivery times NEED to be reasonable, within social hours of 8am-8pm, not before or after that.”

Helpful Report

Posted 2 years ago

“Products are very good and people at depot are very helpful. Unfortunately the girl that answers the phone is awkward and abrupt - I don’t know why she is the port of call for any questions…”

Helpful Report

Posted 2 years ago

Helpful Report

Posted 2 years ago

“Very efficient and courteous”

Helpful Report

Posted 2 years ago

“Excellent speedy service”

Helpful Report

Posted 2 years ago

“Very efficient and courteous”

Helpful Report

Posted 2 years ago

“Good service. Good communication and good delivery. Very helpful and pleasant staff. Excellent prices.”

Helpful Report

Posted 2 years ago

“Item delivered as promised and as described. Good customer and delivery service.”

Helpful Report

Posted 2 years ago

“Customer service from start to finish was fantastic. Anna kept us informed at all points and a delivery date was very quick. My appliances arrived on time with what I would say was cheap delivery charge. The items are absolutely perfect and the savings I have made are very palitable. I will definitely use again.”

Helpful Report

Posted 2 years ago

“I just bought a Bosch fridge freezer at a fabulously reduced price, which I’m sooooo happy with. It was delivered extremely quickly by a very nice man who was very careful not to damage our belongings upon delivery. The customer care on the phone was also very good and they were extremely helpful. Was recommended by a friend and would also recommend.”

The Appliance Depot 5 star review on 26th July 2022

Helpful Report

Posted 2 years ago

“I spoke with a lady called Jess and she was excellent”

Helpful Report

Posted 2 years ago

“Great customer service”

Helpful Report

Posted 2 years ago

The Appliance Depot is rated 4.6 based on 1,383 reviews