The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.61

4.6 Rating 1,378 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,378 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just ordered over the telephone, was very easy and simple process with great staff. Polly is a great asset to the company! Recommended! Especially with the savings over a couple of aesthetic issues, it is a no brainer! :)”

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Posted 5 months ago

“Just ordered online, was very easy and simple process with great staff. Recommended! Especially with the savings over a couple of aesthetic issues, it is a no brainer! :)”

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Posted 5 months ago

“Polite and let us check the Fridge over to make sure everything was fine and it was. Thanks guys will remember you for future.”

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Posted 5 months ago

“Fantastic site. Great appliances at excellent prices. Customer service great. Polly very helpful and friendly. Would highly recommend.”

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Posted 5 months ago

“I have used them for different large kitchen & laundry products over the last few years. I have selected items where the scratch or dent will not show in my specific location for it, so it is as good as buying new, but at a good price. Efficient and reliable sales and delivery service. To be recommended.”

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Posted 5 months ago

“Very pleasant helpful conversation with staff when adding an extra item to my delivery. Delivery arrived on time, delivery driver polite and helpful. Haven’t used the appliances yet (new kitchen to be installed) but they are in excellent condition. Wouldn’t hesitate to recommend this company.”

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Posted 5 months ago

“Went above and beyond to meet my needs, the order arrived as agreed , I was able to install it immediately and it is working brilliantly, this was graded due to box damage nothing at all wrong with the appliance will definitely use again in the future when requiring replacement goods overall very satisfied customer.”

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Posted 5 months ago

“Excellent service and communication, highly recommend”

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Posted 5 months ago

“We bought a Smeg American Fridge Freezer. Very happy with the price and service. The delivery driver Muck could not have been more helpful and helped manoeuvre this very large and heavy appliance into our kitchen. Well done Mick you are a credit to your company.”

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Posted 5 months ago

“Fridge not delivered as promised. Appliance Depot using external couriers with no control over delivery dates/times. They expected me to chase up their chosen couriers. My purchase contract was with Appliance Depot, not a courier company. Cancelled order. Very disappointing. As you can see from the photo below, they haven’t got a clue.”

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Posted 6 months ago

“Excellent. Helpful and efficient.”

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Posted 6 months ago

“Excellent website, fair price and good communication, but surprised that for such a large appliance only the delivery driver was sent to deliver it? I will consider other options when purchasing other appliances ( Range cooker etc) over the next month. What could have been a 5 star rating is thus reduced to 3 star, your delivery service is crucial to this kind of purchase!”

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Posted 6 months ago

“First class service from Anna and Appliance Direct. Having being confronted with a couple of problems over the order of a microwave they dealt with them in a prompt and satisfactory manner. Prices and delivery both excellent. Thoroughly recommend this company.”

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Posted 6 months ago

“I just wanted to say how helpful your delivery man Mickey was. He arrived on time was very courteous and, more importantly was very helpful. I live in a first floor apartment within a listed building without a lift and although he didn’t have to, he helped lift it up the stairs and into the apartment. Thank you all and, Mickey you are a star.”

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Posted 6 months ago

“We bought a NordMende dishwasher, the damage on the machine was far worse than the one we chose on line. I have never had a dish washer that leaves everything still dirty , marks left in mugs, spoons that are filthy the worst £269 ever spent.”

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Posted 6 months ago

“Excellent and very helpful service in what turned out to be a slightly difficult purchase”

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Posted 6 months ago

“Very quick to respond. Very easy process.”

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Posted 6 months ago

“This company comes highly recommended It is an excellent company and dealt with my issue promptly and efficiently Ami was polite sympathetic and is a credit to them Would not hesitate to order from them again We’ll done team ⭐️⭐️⭐️⭐️⭐️”

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Posted 6 months ago

“Excellent range of products, good communication regarding delivery.. would recommend this company”

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Posted 6 months ago

“Amazing service. Went over and beyond. Would defo recommend to all x thanks again”

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Posted 6 months ago

The Appliance Depot is rated 4.6 based on 1,378 reviews