The Apostille Service Reviews

Name: The Apostille Service
Rating: 4.81

4.8 Rating 1,568 Reviews

96 %

of reviewers recommend The Apostille Service

Company Reviews

Metrics

Info

4.8

Based on 1,568 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Apostille Service:

The Apostille Service is a professional document legalisation service in the UK. We have been arranging apostille certificates for our clients for over 20 years and have a vast knowledge of how to handle all UK document types for use in most countries around the world.

In addition to apostille certificates we also offer embassy attestation for many countries including but not limited to the UAE, Qatar, Egypt, China, Vietnam and many more.

We aim to offer the fastest UK apostille service available at the cheapest possible price. Our expertise ensures your document is processed as quickly as possible avoiding the pitfalls that can occur with inexperienced providers. We offer free advice prior to your application if you have any questions you need assistance with.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a company this is, I did not realise that my documents required an Apostille stamp to get married, one week and one day before I fly, contacted them Wednesday afternoon, posted the documents special delivery and had everything back on Saturday. Everyone very helpful, spoke to numerous people during the timescale and they delivered exactly as they said they would. Litterly saved my wedding.”

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“I received my documents back yesterday after a total of 6 weeks. This was far longer than I had anticipated especially as I was told it would take 7-10 days. Nevertheless they have returned and I can now send them onto the school in UAE. Communication was good when I emailed to ask where the documents were and they explained the reasons for the delays (not apostille.org fault). Maybe it would be good to have a more realistic time frame shown as I wouldn't mind waiting if the 6 weeks if told this. Also just a suggestion to maybe email the tracking number for the return of the document. Overall though I am happy with the service and thank you for all the help.”

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“The service I received was excellent. The receptionist was knowledgeable and helpful, and the whole process was incredibly efficient. I got my document certified and apostilled and back to me within three days.”

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“Professional and reliable”

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“Fast, accurate, and the best price!”

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“Resolved issue: previous to my last review, due to miscommunications, my documents are due to arrive in the next few days. Apart from this error, I am very happy with the support I have received to resolve this issue.”

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“Amazing service so helpful, got back in days”

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“I am yet to receive my documents, 6 days after they were dispatched from the office. I paid for first class.”

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Dear Amy, I am sorry to hear the order is taking a little longer than expected to be delivered to you. I have reviewed the order details and I can see that there has been some miscommunication which I do apologise for. Whilst we did complete the apostille process within the expected processing times the Spanish Sworn Translation was not yet ready when you spoke to my colleague previously. The order was dispatched 2 working days ago on 20/05/2022 via first class post as requested. First class post can take approximately 2-3 working days on average. We anticipate this being delivered shortly. I understand you have also discussed this on the phone with our team earlier this morning. Thank you for your understanding.

“Very helpful advisor who gave transparent and professional advice and super efficient service. Very impressed :) thank you”

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“Very good service.”

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“Its the second time i have used them this year to apostille documents i require abroad. Excellent service.”

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“For the attention of management. I would like to express my gratitude for the excellent support and service I have received ed from Lewis Downey. The situation has been complex and Lewis has gone the extra mile to ensure we received our documents. He is an asset to your company. Mrs Fox”

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“Happy is an understatement they were brilliant 1st class service, we needed our documents apostilled for our Spanish visa and they delivered as advertised, can't praise them all highly enough would certainly and recommend anyone to use this company 2very happy Campers”

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“I cannot praise The Apostille Service enough for customer service, document legalisation and delivery. Using them for my degree, TESOL, DBS and deed poll certification with Chinese embassy legalisation of my UK documents, I found them to be top-notch for communication and updates. Initially dealing with Rebecca T and later Frankie J, there's a clear consistency and continuation of email threads so you're always aware of previous messages. The Apostille Service offers very competitive rates, especially for a combination of documents as has been my case for applying for a job in China. One of the most useful services they provide is the document scanning service after legalisation once your papers have been processed and before the documents are physically sent out to you. Priceless in my case as I was already in China just changing jobs and this meant that the authorities here have been able to process my job transfer with the scanned versions emailed by The Apostille Service well before the arrival of the physical ones, meaning that I didn't miss my application deadline waiting for the physical paperwork which, by the way, arrived in pristine condition. An excellent all-round experience from The Apostille Service that I will be shouting about from the top of the Himalayas if I ever get to go, otherwise I'll just shout about it at sea level. Thank you very much indeed. All the very best.”

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“I haven't received my document back yet”

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Dear Gary, I am sorry to hear the order is taking a little longer than expected to be delivered to you. This order was completed and dispatched on 09/05/2022 via first class post as requested. First class post can take approximately 2-3 working days on average. We would anticipate this being delivered shortly. Kind regards Lewis

“Brilliant service! Completely painless efficient and professional service! Have used many times now and never been disappointed! Bravo you guys! 👏👏”

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“Great service very fast and efficient we needed documents apostilled for wedding abroad and they provided a very fast and reliable service for a very reasonable price!”

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“All documents apostilled promptly and accurately. One small suggestion…. Maybe text or email the customer just to acknowledge you’ve received the documents. Not a criticism, just a suggestion. Many Thanks.”

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“If you want something apostilled, you use these guys. You won't be ripped off, you won't be disappointed, and you'll get your documents back in a very short time. Way shorter than going direct to the government department.”

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“Extremely Satisfied with the service I received. Prompt delivery for my Acro and power of Attorney apostille.”

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The Apostille Service is rated 4.8 based on 1,568 reviews