The Apostille Service Reviews

Name: The Apostille Service
Rating: 4.81

4.8 Rating 1,559 Reviews

96 %

of reviewers recommend The Apostille Service

Company Reviews

Metrics

Info

4.8

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Apostille Service:

The Apostille Service is a professional document legalisation service in the UK. We have been arranging apostille certificates for our clients for over 20 years and have a vast knowledge of how to handle all UK document types for use in most countries around the world.

In addition to apostille certificates we also offer embassy attestation for many countries including but not limited to the UAE, Qatar, Egypt, China, Vietnam and many more.

We aim to offer the fastest UK apostille service available at the cheapest possible price. Our expertise ensures your document is processed as quickly as possible avoiding the pitfalls that can occur with inexperienced providers. We offer free advice prior to your application if you have any questions you need assistance with.

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Anonymous

Anonymous // 01/01/2019

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“Fantastic service... also the pre sales help was very quick and concise. Recommended.”

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“Just wow. I asked for a very short deadline and you did it even faster. Thankyou so so much. Great service.”

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“Excellent service”

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“Excellent company. 100% fast and reliable. I highly recommend it. Thank you!”

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“Easy to use. Prompt and efficient”

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“Using The Apostille Service was very easy. Everything worked great and was arranged very fast.”

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“A very prompt, professional and courteous service.”

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“Outstanding/Excellent Service from The Apostille Service. The Admin staff if you email is answered on the same day or next day. Very informative of what is needed. Did Apostille, sent and back to house in 3 days! (2.5 days as you get it midday). So their team is superfast but I was told it is also dependent on FCO. The payment system great with options to choose what you need, even scan it before they post out, for safety. Tracking number emailed and SMS sent by them and told the day before it's on its way so you know, but also chageable date through courier if you are not in on that day! All in all, definitely would recommend this NO Nonesense Service! And great Price!”

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“Brilliant great service took a load off my shoulders in no time. Professional and reliable 10/10 😊”

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“Very quick and prompt response. Have used it in the past- always top service.”

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“I paid for a 7-8 day apostille service. They then charged me an additional £20 unnecessarily. The documents arrived very very late - 2 weeks late in fact. They kept promising to deliver by a certain date and then I would receive a text about how they could not deliver on that day - The courier service they use is atrocious. The employees who do the customer service though were professional and polite however.”

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Thank you for your feedback. We’re sorry to hear you had a frustrating experience with the courier service, but we really appreciate you bringing this issue to our attention. It does affect our reputation as a company when we are let down by the courier service used. I can assure you we regularly review the delivery options we offer. After reviewing the order, I can see we initially received your document on 08/02/2023. We were then able to complete the full Vietnamese attestation process and dispatched the completed order on 16/02/2023. A high level of customer service is of the utmost importance to us so it is reassuring to hear you found the team to be professional and polite in your interactions with us. We will be refunding the return delivery fee to your card as a gesture of good will.

“Excellent Service, very fast in answering to our application, we did not expect to receive the papers back in our country in just a few days. Thank you.”

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“Fully met expectations.”

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“Absolutely brilliant service very fast I think I had my documents back in two days , if only I knew.”

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“I was extremely impressed from my first conversation by phone to enquire about the process. I was informed on what to do and the expected timeline. A very speedy service, they received the document from myself on Monday and it was posted by the firm and received by the recipient in Central America on Thursday. Much quicker than the predicted time. Amazing! Thank you so much for a very speedy service.”

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“1st class service. From posting to them and returned, within 2 days. Would highly recommend.”

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“My documents were delivered to the Apostille on Monday and they were translated and apostilled and delivered back to me in Thursday. I was also called in between to clarify spelling on an entry on one of the certificates. Excellent service all round.”