The Apostille Service Reviews

Name: The Apostille Service
Rating: 4.81

4.8 Rating 1,559 Reviews

96 %

of reviewers recommend The Apostille Service

Company Reviews

Metrics

Info

4.8

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Apostille Service:

The Apostille Service is a professional document legalisation service in the UK. We have been arranging apostille certificates for our clients for over 20 years and have a vast knowledge of how to handle all UK document types for use in most countries around the world.

In addition to apostille certificates we also offer embassy attestation for many countries including but not limited to the UAE, Qatar, Egypt, China, Vietnam and many more.

We aim to offer the fastest UK apostille service available at the cheapest possible price. Our expertise ensures your document is processed as quickly as possible avoiding the pitfalls that can occur with inexperienced providers. We offer free advice prior to your application if you have any questions you need assistance with.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service very fast delivery Of imported documents. Done very professionally. Many thanks A . Hajdari”

Helpful Report

“Was panicking as we live in Australia and needed 2 birth certificates ‘ Apostilled’ in less than 2 weeks. So relieved to find The Apostille Service who had a solution, kept us informed of progress and we received our completed documents within 9 days! Great customer service and great communication. Thankyou!”

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“I paid to have a document attested / notarised by Apostille & unfortunately the service provided was not up to expectations. I paid for my service around June 7th, and as of today (19th June), all the company have done is send off for a document verification which they said might not come back until July, when I have an overseas job starting this summer & my new company need to start the visa application. No effort to chase up, quite happy to sit back & simply wait. I've gone with another company today who seem much more aware of my situation and need for a prompt service. Would not recommend Apostille if you need a proactive company to assist you.”

Helpful Report

Thank you for your recent order to verify and legalise a document. Unfortunately, the verification of documents with universities can take several days or weeks to complete. There is no fast track on this service and we can only work as quickly as the university, which is beyond our control. I am sorry that the verification was taking longer than you expected and wish you success getting this completed with another service.

“Disappointing service, they translated a death certificate erroneously twice and ended up sending me a birth certificate with somebody else’s personal data in a third language! A full refund is the least I expect for a sub-standard service!”

Helpful Report

Dear Christina We appreciate you taking the time to provide feedback regarding your recent experience with our translation service. We sincerely apologise for the disappointment and inconvenience caused by the errors in the translation of the death certificate. At The Apostille Service, we strive to deliver accurate and reliable translations to our valued customers. While the vast majority of our translations are error-free, we understand that human errors can occur, and we deeply regret that this was the case with your documents. We want to assure you that we take your feedback seriously and have thoroughly reviewed our internal processes to prevent such issues from happening again in the future. In light of the inconvenience caused, we are issuing a full refund for the service you received. This should show on your account shortly. Once again, we apologise for the mistakes made in your translation and any inconvenience it may have caused. I will be in further contact with you via email to resolve this.

“Absolutely superb service. Really lovely, helpful staff (I dealt with Chloe and Lewis mainly but everyone was really helpful). The service from me posting in the afternoon to receiving apostilled documents back was within 4 days on both occasions. Considering the FCO state 20 days as a guide for return of documents, this is quite amazing. I have already recommended The Apostille Service to my U.S. based wedding co-ordinator and fully recommend them to anyone requiring apostilles. You won't be disappointed!”

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“I found out that I needed to get my documents apostilled very last minute. I spoke to Lewis on the chat explaining that my appointment at the consulate was in a week's time and asked if it was possible to get the documents apostilled and posted back in time. He told me that if I addressed the envelope to him he would do his absolute best to get them done in time. I posted them off straight away but the next day I found out I needed my marriage certificate apostilling too!! I posted it off with a note asking if they could work a miracle and also get this one back to me by the time of my appointment too. Lewis emailed me to say he had received my original certificates and that he had recognised my name on the marriage certificate and taken over the order. He assured me that all would be back to me in time for my appointment and I'm pleased to say everything was!! I can't recommend this service enough and I'm so grateful to Lewis for getting everything done so quickly. He really went above and beyond and I'm incredibly grateful.”

Helpful Report

“I Drove 1 hour to collect my document from their address but when I went i was told that the document was delivered and that i had to wait 2 more days for it also had to miss my appointment because i did not have the document yet.”

Helpful Report

Thank you for your review and valuable feedback. I have looked into your concerns and can see there was some confusion regarding your instructions regarding return delivery after several changes to the order. The notes on the order show the following: - the order was initially placed with the instruction to return using our next day UK courier service - you then emailed us to ask us to change the order to a collection on completion - you then later rang and reverted back to a next day courier as per the original order - you then rang on the afternoon of completion and asked if the order was ready. We confirmed it was ready not realising your intention was to now come and collect which was another amendment to the order. We had already booked the courier to collect and it was collected shortly afterwards. The document was dispatched yesterday and will be delivered today so will only be one day longer than you wanted, not two days. Hopefully this will allow enough time for you to make your appointment. We do try very hard to complete all orders as quickly as possible but ask clients to leave enough time for small delays during very busy periods as we can not give a guaranteed completion time. We are very sorry for any inconvenience caused and hope you make your appointment in good time.

“daffafas fadffs aff afsfs”

Helpful Report

“It is the first time that I have used the service. I live in Peru and by regulatory requirements, in order to be a lecturer at a local university I had to apostille my graduate degrees obtained in the UK. I was worried at the beginning because thought that it was going to be a quite difficult and long process, but now that I got my degrees back very quickly, I am more than happy and impressed by your service.”

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“Brilliant - helpful, knowledgeable and reliable.”

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“Quick professional service”

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“Quick service. Easy to use.”

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“Amazing and quick service! Helpful and exactly what I needed.”

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“Fast and efficient service, the return courier cost is a bit expensive though, but it was an emergency so I had to do it.”

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“Efficient and quick service with friendly advice.i would recommend this company who wants professionalitt”

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“Excellent service! Received our CoNI on Friday before a bank holiday, and returned it the following Wednesday! Very quick and very professional-two happy customers! Recommend!”

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“Very easy to navigate the website however after receiving the confirmation email it asked me to send documents by mail. It didn’t say exactly what documents and also I don’t currently live in the UK. I contacted their chat support and spoke to Lewis; or as I now call him ‘Lewis the Legend’. He completely sorted me out and when I lost connection was just about to call me when we got reconnected. Really helpful guy and totally made my day as I’m trying to get a Civil partnership in France and no one was able to help me other than this site and Lewis.”

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“I consider the service provided of top quality, fast, and reliable. Highly recommendable.”

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“Very good service once I got through. Trouble was the Online Website has been down for weeks so bit of a hassle trying to organise this from abroad.”

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“Very quick response and quote recommend this service always”

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The Apostille Service is rated 4.8 based on 1,559 reviews