The Apostille Service Reviews

Name: The Apostille Service
Rating: 4.81

4.8 Rating 1,559 Reviews

96 %

of reviewers recommend The Apostille Service

Company Reviews

Metrics

Info

4.8

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Apostille Service:

The Apostille Service is a professional document legalisation service in the UK. We have been arranging apostille certificates for our clients for over 20 years and have a vast knowledge of how to handle all UK document types for use in most countries around the world.

In addition to apostille certificates we also offer embassy attestation for many countries including but not limited to the UAE, Qatar, Egypt, China, Vietnam and many more.

We aim to offer the fastest UK apostille service available at the cheapest possible price. Our expertise ensures your document is processed as quickly as possible avoiding the pitfalls that can occur with inexperienced providers. We offer free advice prior to your application if you have any questions you need assistance with.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect fast service”

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“An excellent, efficient service with friendly and helpful staff!”

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“really great and efficient service”

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“The service was easy to use. The website was easy to navigate and provided a good choice of services. The experience was extremely quick and efficient. One criticism I had was that I was not notified they had received my document. This may be normal procedure but I would like to have been reassured it had been received. Otherwise impeccable service. Thank you.”

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“Fast, efficient, professional”

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“The service was extremely professional and very punctual. They received the document and had completed it in a day. Would definitely use them again”

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“Absolutely fantastic service! From the customer supprt all through the process right through to the speed of delivery. Would give additional stars if I could”

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“I called to ask about costs and with few questions. The customer service person said that translation is £60 per page, and for any other enquiries I need to email my marriage certificate to the apostille team. They did quote me without me sending a certificate, but on the phone the quote for translation was £60, email said £90. I asked for an apostille for the certificate, plus a translation of the original as well as the apostille. They quoted for 1 translation and an apostille to be added to the translation - that's a different thing. I asked "What services do you use for the translation? Do you have a Czech certified translator, who can issue a round stamp with the Czech national emblem or do you issues a British translation stamp?" They answered "This is completed by a certified translator recognised by the Czech authorities." They also advised me to check with the authorities which translation service is needed. I went with a company who answered all my questions during my initial call, had experience of which country's embassy has what requirements and their services are 2 days (not 3-4).”

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Thank you for your review and valuable feedback. When providing quotes for translations there are different levels of service available depending on what the customer requires and which country the translation is for. When quoting over the phone we also have the added complexity of not being able to see the document to assess the word count and complexity of the text and layout. When a customer first contacts us we usually quote for the cheapest option of a standard translation in the first instance but always advise the customer checks with whoever is asking them for the translation if there are any specific requirements for the translation. We can then adjust the quote accordingly. Most translations being used at an embassy will need to be done by a sworn translator but this is not always the case which is why we ask you to check if there are any specific requirements in your case. Sworn translations cost more than standard translations so it is cheaper not to use a sworn translator where possible. We always offer the option of a sworn translation when we know a document is being used at an embassy. I am sorry if the communication you received from us left some doubt as to the service we could provide to you. I can assure you our sworn translation will always be correctly sealed and would have been accepted at the embassy. It typically takes us 24 hours to do the translation of a single page document. Thanks again for your feedback, I am glad you have resolved the translation issues now. Regards The Apostille Service

“Very satisfied with the service and customer support!”

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“Brilliant work; kind assistance; fast delivery. Thank you.”

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“Excellent, very fast”

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“Prompt service and very professional approach. Would recommend them!”

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“very quick service thank you”

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“Very good and quick service!”

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“Trustworthy provider, I received the document with apostille, within 2 days since they have received my parcel, to a European address. I will use them gain, very satisfied with their service.”

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“The process was very efficient and quick, although a bit expensive. Staff were extremely responsive, which was very appreciated. I did not receive the scanned documents before receiving the legalised documents (for which I paid a fee), but Apostille.org has accepted to refund it.”