The Apostille Service Reviews

Name: The Apostille Service
Rating: 4.81

4.8 Rating 1,559 Reviews

96 %

of reviewers recommend The Apostille Service

Company Reviews

Metrics

Info

4.8

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Apostille Service:

The Apostille Service is a professional document legalisation service in the UK. We have been arranging apostille certificates for our clients for over 20 years and have a vast knowledge of how to handle all UK document types for use in most countries around the world.

In addition to apostille certificates we also offer embassy attestation for many countries including but not limited to the UAE, Qatar, Egypt, China, Vietnam and many more.

We aim to offer the fastest UK apostille service available at the cheapest possible price. Our expertise ensures your document is processed as quickly as possible avoiding the pitfalls that can occur with inexperienced providers. We offer free advice prior to your application if you have any questions you need assistance with.

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Anonymous

Anonymous // 01/01/2019

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“Overall service was very good and questions were answered swiftly.”

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“The best service ever . Strongly recomended . Trust worthy . Deserve real 5 stars . Keep it up thanks”

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“Well organised and quick service”

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“Excellent Service”

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“Very smooth process and my document reached me on time which helped me enormously. Customer service was very efficient and answered all my queries with patience and overall it was a wonderful service . Thankyou !”

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“Professional team to deal with and high quality service level, they know what they are doing 👌”

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“Very fast and efficient service. Thank-you!”

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“Excellent service”

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“Today I saw Mr Lewis Downery, who was very professional, helpful and supportive.”

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“Great service and quick response.”

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“Prompt and efficient service”

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“Very efficient and easy service”

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“I rang for advice and was helped by a very efficient person. The service was easy to use, clear instructions and fast”

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“Service was quick and within the paid for timeframe. Only drawback was not receiving any communications once I had received confirmation of payment to let me know when my documents had arrived, once they were apostilled and then when they were on their way back to me. Given the urgency of this type of service and the value of the documents you’re handing over, I think sending regular communications as to the status of things would reassure people.”

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Thank you so much for taking the time to share your experience with our apostille service. We're thrilled to hear that our service met your timeline expectations and appreciate your feedback regarding communication updates. We understand the importance of keeping our clients informed, especially given the urgency and value of the documents we handle. We're excited to let you know that we are currently improving our website to include automated order updates. This upcoming feature will ensure that our clients receive timely notifications at every step of the document handling process, providing peace of mind and improved transparency. Thank you once again for your valuable feedback, which is instrumental in helping us improve.

“Excellent service! Having looked at various options, not only did the Apostille Service offer the most competitive price, they also had the fastest turnaround time. Within 48 hours of receiving my document it had been apostilled and posted to me. The communication was clear and quick too. I will happily use this company again. Thank you!”

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“Amazing and reliable service, very helpful customer service. I arrange everything by chat. Thank you”

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“Excellent and Speedy swrvice. Highly Recommend.”

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“I requested for a certified copy of the original to be apostilled and therefore, original to be returned - but you apostilled my original.”

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Dear Maria, Thank you for taking the time to provide your feedback regarding our apostille service. We understand your concern about the original document being apostilled, and we appreciate the opportunity to clarify this matter. When handling original court documents with a wet ink court seal, our standard practice is to apostille the original document directly. This approach is generally accepted by international authorities and ensures the highest level of legal validity. Legalising a copy would have required additional solicitor certification, which was not part of the initial service you selected. We strive to follow what we believe to be the best practice based on our extensive experience and the usual expectations of international authorities. We apologise if our ordering process and the implications of apostilling the original document were not made clear. We are currently reviewing our process to ensure better communication and clarity for our clients. We value your business and as a gesture of goodwill, we have arranged to legalise a copy of the document at no additional cost to you. We hope this action demonstrates our commitment to your satisfaction and our dedication to rectifying any misunderstandings.

“Amazing and professional service that goes bwell above of what is expected. Michelle was one of the most helpful people I have ever dealt with.”

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“Always an efficient and professional service. I got my apostille and certifications etc from them.”

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The Apostille Service is rated 4.8 based on 1,559 reviews