The Apostille Service Reviews

Name: The Apostille Service
Rating: 4.81

4.8 Rating 1,559 Reviews

96 %

of reviewers recommend The Apostille Service

Company Reviews

Metrics

Info

4.8

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Apostille Service:

The Apostille Service is a professional document legalisation service in the UK. We have been arranging apostille certificates for our clients for over 20 years and have a vast knowledge of how to handle all UK document types for use in most countries around the world.

In addition to apostille certificates we also offer embassy attestation for many countries including but not limited to the UAE, Qatar, Egypt, China, Vietnam and many more.

We aim to offer the fastest UK apostille service available at the cheapest possible price. Our expertise ensures your document is processed as quickly as possible avoiding the pitfalls that can occur with inexperienced providers. We offer free advice prior to your application if you have any questions you need assistance with.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service throughout! The team was very responsive and supportive, through email and phone calls to all queries.”

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“Excellent service, easy communication, delivered ahead of schedule”

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“Excellent service. The documents were attested in a relatively short time given the current pandemic. Professional staff and easy to use service. Highly recommend”

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“This is the Go-to organization for certifying and/or legalizing your documentation. I dealt with Lewis who was professional and prompt throughout the whole process. I highly recommend “The Apostille Service” - No hesitations !”

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“Quick straightforward service”

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“Good service. Quick.”

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“My friends adviced me to use the apostille service to apostille my PhD Diploma. They were very efficient and kind while my Diploma was in their office, and I was very satisfied with their service. However, they posted my diploma back home in an envelope which was certainly not thicker enough since my diploma arrived wrinkled, which is extremely disappointing for such an important document....”

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Hi Maria, Thank you for your valued feedback. I have checked our records and upon receipt of your order it was noted by a member of the management team that the document arrived creased at our office. This note was added to the order form received but I apologise for not communicating this to you at the time. After we receive documents we present them to our solicitor and then the UK Foreign Office in person by hand to ensure they remain in the condition we receive them in. Your order was returned by DHL international in their standard card wallet to protect the document from creasing. If the DHL packaging was damaged on receipt please provide a photo of this by email so we can take this up with DHL. I have also double-checked the scan of the documents we sent prior to dispatch and this shows that the document was slightly creased before it left our office. Unfortunately, it appears the creases were caused when the documents were in transit on their way to us. I do apologise for not communicating this damage to you and have reviewed our procedures so in future we will communicate such issues to clients and will endeavour to take photos of such damage for clients to take up with which every delivery service they have used to send documents to us. Thank you for your order and please do contact us if you have any questions. Kind Regards, Lewis

“I can't fault this service. The responses to my questions were immediate and informative, and the turnaround was rapid. The price for the service was also very competitive and I wouldn't hesitate to use this service again.”

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“Quick and efficient service”

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“Sent my document from Russia on a Friday, they received it by Monday and I had it back with me in Moscow by Wednesday evening Great service.”

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“Very fast service thank you”

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“The service was efficient and prompt.”

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Thank you for the 5 Star review. ATB, Mike

“Good customer service - but no clear order process or tracking with basic payment via a 3rd party site and website. Good team but process is slightly over-complicated.”

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Thank you for the comments and for leaving a review. We are improving the order process and streamlining payment to improve the process. This will be complete next week. Have a good weekend.

“Excellent service, fast and reliable. The staff is easy to contact and happy to help with any questions.”

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Thank you for choosing our service and for the 5 star review. Good to hear the team assisted you with your questions. Regards, Mike

“Super fast service and they reply to emails/questions really quickly! Got my documents back in the post within 6 days and the scan of my apostille 3 days after sending it to them. The only thing is that it's quite expensive for them to scan you a copy.”

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Thank you for the review. Looking at your order, we completed the apostille in 1 working day after you made payment. The scan and email service is charged as one of the team has to intercept your order from the dispatch process which prevents them from working on others. We then ensure your document correctly scanned, uploaded and an email prepared securely. It is then re-entered into the outbound process and dispatched on the same day it completes the apostille service. Thanks for the feedback. ATB, Mike

“Everyone I spoke to was helpful and polite and the service was managed efficiently.”

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Thank you for positive review. ATB, Mike

“It was very quick, i am very happy with your service 👌”

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Thanks for the 5 Star review. ATB, Mike

“Very quick and easy. I called to check on progress my question was readily answered and the documents sent out the next day.”

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Thank you for the review. Glad to read that the team were prompt to assist you. Thanks, Mike

“I have to say this was a very impressive service, very fast return, I will use them again!”

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Hi Helen. Thank you for the review. We hope to assist you again in the future. Regards, Mike.

“Very efficient service and kept me informed of progress. Recommended.”

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Thank you for the review. Regards, Mike

The Apostille Service is rated 4.8 based on 1,559 reviews