The Apostille Service Reviews

Name: The Apostille Service
Rating: 4.81

4.8 Rating 1,561 Reviews

96 %

of reviewers recommend The Apostille Service

Company Reviews

Metrics

Info

4.8

Based on 1,561 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Apostille Service:

The Apostille Service is a professional document legalisation service in the UK. We have been arranging apostille certificates for our clients for over 20 years and have a vast knowledge of how to handle all UK document types for use in most countries around the world.

In addition to apostille certificates we also offer embassy attestation for many countries including but not limited to the UAE, Qatar, Egypt, China, Vietnam and many more.

We aim to offer the fastest UK apostille service available at the cheapest possible price. Our expertise ensures your document is processed as quickly as possible avoiding the pitfalls that can occur with inexperienced providers. We offer free advice prior to your application if you have any questions you need assistance with.

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Anonymous

Anonymous // 01/01/2019

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“I had exceptional service. From my initial Email, to face to face discussions and to timely delivery. Thank you very much.”

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“After attempting to get documents apostilled ourselves & a lengthy wait & ultimate rejection we elected to use this service. They also encountered problems as the paperwork did not comply with Foreign Office requirements but they offered solutions & ultimately overcame the bureaucracy of the system. As Easter holiday shutdown approached they pulled the rabbit out of the hat & got our paperwork to DHL in the nick of time for onward despatch to Cyprus. Special thanks to Michelle for all her help - we couldn't have done it without you.”

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“Very pleased with the rapid response to and turnaround of the Apostille. I recommend this service.”

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“I phoned for my document on Monday of this week and was so pleased to get a call today to say it has been sorted out and on the way. The guy that helped me was great and very helpful”

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“the reason i didn’t put 5 starts is the delivery service. I had paid for signed delivery but DHL not only misdelivered my document but also falsely stated that someone actually signed for it.. It’s my understanding that it should be the Company’s responsibility to ensure the quality of the overall services”

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Thank you for your valued feedback. We are sorry to hear about your frustrating experience with the courier service. Incidents of this nature are very rare and not indicative of the usual high level of service we expect from the courier service we choose. We will review this internally.

“Great service.... We sent documents off to be translated and Apostilled,and we had them delivered back to us within a week.🤗”

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“Excellent service and really quick”

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“Ordering was straightforward and the turn around was excellent. I would be happy to recommend The Apostille Service for the legalising and translation of documents.”

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“Very good service takes five days. Send it from Montenegro to the UK. Then come back splendid service! Thank you!”

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“Excellent service”

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“Great and timely service as always!”

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“A very easy transaction. There was a problem with a piece of documentation and the Company helped me get over this very quickly and efficiently. I needed these documents for my marriage in Malta - I would highly recommend.”

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“Fantastic and very quick service will use again and would recommend you”

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“Fast and reliable”

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“The company got the job done, despite the difficulties that it presented. It was an international commission, from an international student long time outside the UK. Some laws, rules, and regulations have changed and the company had to deal with that. I felt well-supported and got my papers promptly (considering the consulate red tape, etc.). They were polite, and that is nice for a change. Staff-wise the company seems to be running efficiently, and there are certainly some very experienced employees that raise the company to high professional standards. You can quickly see who is experienced, and who is not when difficulties arise. There is some younger/more inexperienced staff too, but it was not a problem. Overall I would certainly recommend their services, and I would have no problems contacting them again (which is very possible) in the future.”

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“Needed work done quickly and was amazed at their accuracy and efficiency under pressure. Superb dedication and all at a great price! Will definitely use them again”

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“Fantastic customer service! Efficient, answered my questions very quickly and good value for money.”

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“The Apostille Service was excellent. However, the receiving business (a bank in Saudi in this case) still is not satisfied with the document from your office. They asked for a lot of other stamps to "complete" the document as per their standard. My expenses related to this cause have amounted to 3000 Saudi Riyal (about 650GBP), a total rip-off to me. It might not relate to your service but I hope a standard is made up to help with these unacceptable prices and procedures.”

Helpful Report

Thank you for your valued feedback. It is great to hear you found our Apostille Service to be excellent. I can see we received your document on 16/03/2023 and we subsequently completed and dispatched your order on 17/03/2023. We obtained the apostille for your document that was being used in Saudi Arabia. Saudi Arabia acceded to the Hague Apostille Convention on 07/12/2022. This means documents that have been issued with the apostille should be legally recognised in Saudi Arabia as per the terms of Hague Apostille convention. It is concerning to hear the bank in Saudi requested further stamps on your document. This is contradictory to the legal framework Saudi have agreed to be part of. If we can be of any assistance in the future, please do not hesitate to get in touch with us.

“It was fast.”

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“Very quick and straightforward process. I will definitely use this service again.”

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The Apostille Service is rated 4.8 based on 1,561 reviews