The Apostille Service Reviews

Name: The Apostille Service
Rating: 4.81

4.8 Rating 1,561 Reviews

96 %

of reviewers recommend The Apostille Service

Company Reviews

Metrics

Info

4.8

Based on 1,561 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Apostille Service:

The Apostille Service is a professional document legalisation service in the UK. We have been arranging apostille certificates for our clients for over 20 years and have a vast knowledge of how to handle all UK document types for use in most countries around the world.

In addition to apostille certificates we also offer embassy attestation for many countries including but not limited to the UAE, Qatar, Egypt, China, Vietnam and many more.

We aim to offer the fastest UK apostille service available at the cheapest possible price. Our expertise ensures your document is processed as quickly as possible avoiding the pitfalls that can occur with inexperienced providers. We offer free advice prior to your application if you have any questions you need assistance with.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. Quick and fast responses. Very expensive though”

Helpful Report

Thank you for contacting us. I am pleased that we were able to complete your order in a quick time and you were happy with the service we provided. We are market leaders on price for our 1-2 day apostille service. The majority of our charges are paid directly to the government. If you need our service again do not hesitate to contact us. Regards, Mike

“My documents were not legally recognised by the French authorities - neither the translation or the apostille stamp - so I've wasted time and money on the service. I can therefore not recommend!”

Helpful Report

Thank you for contacting us. I have reviewed your order and I can see that we have translated a document into French and added the UK apostille exactly as requested. The apostille is a government issued certificate. There is only one type of apostille so I do not know why the French authorities would not recognised it. Please contact the person requesting your document and clarify what they need. It is possible there has been some miscommunication and they need the UK document to be issued with the apostille. We will be happy to assist you however we can to resolve this but you do need to find out exactly what is required. Regards, Mike.

“Service was good but I emailed asking yr guys to email me a copy of the police report when u received it which would let us start processing paperwork for Kuwait ministry. Your guys waited until the police report came back from Kuwait embassy in London before they emailed copy to me. This negated the reason for getting the report asap.”

Helpful Report

Thank you for the review of our service. When customers order a scan of the documents we complete the legalisation service and then send scan copies of the document and the relevant embassy stamps. Unfortunately we do not make scan copies of every inbound order as this would take hours every day and delay our service. We completed your document attestation in just 5 working days, emailed a scan of the documents and then dispatched these by DHL as requested. If you even need our service again do not hesitate to contact us. Regards, Mike.

“I urgently needed copies of our divorce certificates apostilled in order to get married in Portugal. They also required authentication by a Solicitor. The Apostilled Service handled everything and express mailed.them to us in Portugal. Outstanding service.”

Helpful Report

Hi Robert, thank you for the fantastic review. We are pleased to hear that we met your service expectations and we wish you all the best with the marriage. Kind Regards, Charlie.

“Very quick and always there to help if you have any questions. The staff are very polite and professional. I really trusted them with doing an efficient job. I would definitely use them in the future!”

Helpful Report

Hi Alile, thank you for the 5 star review! I will pass your kind comments to the management team. Kind Regards, Charlie

“Excellent service, from advice on the phone prior to ordering, to execution and delivery. I have used them 3 times now for various documents and legalisations, and everything has been 100% perfect. Highly recommended.”

Helpful Report

Thank you for your excellent review. We are pleased to hear you were happy with the level of service provided on every occasion. We aim to process all orders as quickly and reliably as possible without compromising on the cost of the service. If we can be of any further assistance in the future please do not hesitate to get in touch. All the best, Charlie.

“Amazed to actually get through on the phone and speak to an operative (Lewis) who was very understanding and helpful. Resolved my problem which has been an ongoing issue for some weeks.”

Helpful Report

Hi David, thank you for taking the time to leave a review. We strive to simplify the apostille process as much as possible and it is great to hear that we were able to assist you with your documents. Kind Regards, Charlie

“Excellent service. Great advice, affordable, reliable and timely.”

Helpful Report

Thanks for the review. I am glad that you were happy with the speed and price of the apostille service. All the best, Lewis.

“Used The Apostille Service twice now. On each occasion, documents were processed rapidly, accurately and at much more reasonable cost than most others quoted. I've recommended them to colleagues who have had problems elsewhere.”

Helpful Report

John, thank you for taking the time to leave a 5 star review. We work hard to offer a market leading service at market leading prices and we are happy to hear you have recommended our service to others. If we can be of any assistance in the future please do not hesitate to get in touch. Thanks again, Lewis.

“Very prompt service . Had 3 legal documents translated into Spanish and legalised . Was done in 4 days. Jessica was very good at emailing me back very quickly when I had questions that needed answered”

Helpful Report

Thank you for your kind words, Kelly. We're pleased to hear your order was processed smoothly and you received your documents quickly. Kind regards, Lewis

“Glad with my experience of the Apostille Service!! In particular the lady that dealt with my emails, Jessica James, was fantastic - so friendly, professional and super prompt in replying to any queries I had. It's not really about the work, but being such a positive nature is just a cancer which spreads around in all endeavors, inside and outside the company. Probably I am a bad manager, but she definitely a real pro and company need to do everything to hold her within as this type of personality is in high demand. Can’t speak highly enough of this service and Jessica, she is a role model of how customer service should be delivered. Thanks!”

Helpful Report

Hi Emil. Thank you for the excellent review! We work hard to meet expectations like yours and I'm happy to hear that Jessica provided a great service. I will pass your kind comments to the management team. We look forward to assisting you again in the future if needed. All the best, Lewis.

“I got my certificate apostiled and sent back at the Apostile Service in highly professional maner and with agility. Very Grateful l”

Helpful Report

Hi Daniel, Thanks for the taking the time to leave a review. I am glad that you were happy with the speed of the apostille service. If you require any further assistance in the future please get in touch. Kind regards Lewis

“Great service, with quick responses to queries and very professional staff. Highly recommended”

Helpful Report

Thank you for the 5 star review. It is great to hear that we were able to assist you with your documents and that you were happy with the high level of customer service provided. All the best, Lewis

“Good explanation of the whole procedure on the internet. Fast and kind reply of the e-mail. Fast service. Reasonable pricing!”

Helpful Report

Thank you for the 5 Star Review. I am pleased that you were happy with the level of customer service you received and that our pricing met your expectations. Regards, Mike.

“Dear Sir/Madam I have had an excellent service from you. Every thing went smoothly except for the post here in Cyprus. It was rather slow. Thank you very much. Mrs RS Christou”

Helpful Report

Thank you for the review. Your order was dispatched by Airmail as requested to Cyprus in December. Unfortunately, Airmail deliveries to European Islands can take several weeks (in addition to Christmas delays) as they are entirely dependant on local delivery services. Airmail records show that the document has been handed to the Cyprus postal service on 5 January. Your document should be with you in the next few days. Please contact us directly if you need any further assistance. Regards, Mike.

“Second time I’ve used this provider and happy with the efficiency”

Helpful Report

“I sent my documents, explaining that i needed them as soon as possible. They received them monday and i got them on thursday. Very fast and helpful”

Helpful Report

“Great service, quick and efficient, every processed swiftly with no issues, and the ability to contact and be kept up to date on application process was comforting. Woukd definately use again and recommend to others.”

Helpful Report

Thanks for the 5 star review. I am glad that you were happy with the speed of the apostille service. ATB and happy new year - Lewis

“Very easy process. All relevant information available on website Got my documents in time without any delay with secure delviery”

Helpful Report

Thank you for the kind comments. It is great to hear that you found our site informative and that we were able to assist you with your documents. Kind regards and Happy New Year - Lewis

“It was perfect”

Helpful Report

Thanks for the review. I am glad that you were happy with the the apostille service. All the best - Lewis

The Apostille Service is rated 4.8 based on 1,561 reviews