The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

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“Simple, easy to use website with prompt delivery ticks all the boxes for the online shopper :)”

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Posted 7 years ago

“Excellent service and delivery .The alpaca hat is a good fit”

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Posted 7 years ago

“My order arrived promptly and well-packaged. I am delighted with my new handbag!”

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Posted 7 years ago

“I purchased a Alpaca Cream Cardigan and an Alpaca waistcoat having searched for them on the internet. After placing my order the items were delivered to my home within 48 hours. This is first class service by a very experienced Company The products both fitted perfectly and met all my expectations I have no hesitation in saying very well done your Company deserves to be well supported.”

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Posted 7 years ago

“Very fast delivery of a beautiful and warm hat. Quality and colour as expected. Just what I needed to keep warm this winter.”

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Posted 7 years ago

“From ordering online to receiving my purchase the team have been great in keeping me updated on my order. Kate deserves a special mention as I believe she went the "extra mile" as although the item I ordered was showing as in stock it transpired that they had sold out but she used her initiative and was able to source the item for me rather than just declining the order. It was the 1st time I have shopped with Alpaca but I will definitely explore their website for future purchases and recommend their site to friends and family. Thanks team you delivered great customer service!”

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Posted 7 years ago

“Hi, I was rather hoping for the gloves ordered to be men's gloves and not ladies gloves as sent. These I have passed on to a friend who is travelling to Norway with me. Please let me know if you cater for men's gloves. David C Bland”

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Posted 8 years ago

“I have been buying Brax products from The Alpaca Clothing Co for about 4 years and have been very happy with the quality of the products and the service I receive from their excellent staff. I live in Australia and always receive my deliveries quickly and in perfect condition. I would highly recommend The Alpaca Clothing Co to my friends and relatives.”

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Posted 8 years ago

“Good service on time no problems.”

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Posted 8 years ago

“My wife loves her slippers”

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Posted 8 years ago

“Excellent service from ordering to delivery Pressies well received by recipients”

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Posted 8 years ago

“Easily accessible web-site, efficient delivery and my daughter, for whom the item was purchased was delighted.”

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Posted 8 years ago

“Ordered Friday 16/12 and product was delivered Wednesday 21/12 (there was a delay due to parcel being mis-sorted at UPS depot). Haven't checked item yet as it's a Christmas pressie. Tracking number was provided so I knew when to expect. Overall happy with purchase/service, happy to use this company again.”

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Posted 8 years ago

“Very pleased with Childs jacket I ordered, and delivery was very prompt! Thank you.”

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Posted 8 years ago

“As usual, swift and efficient delivery”

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Posted 8 years ago

“Quick delivery, lovely soft socks, different sizes available for different people.”

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Posted 8 years ago

“The company gave me an excellent and quick service. The pullover is of first class quality, it is my second jumper from your company and I am very pleased with it.”

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Posted 8 years ago

“Beautiful scalf. Wonderful service”

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Posted 8 years ago

“I bought these socks as a gift so can,t comment on the quality but I was very impressed with the speedy delivery”

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Posted 8 years ago

“I ordered a pair of slippers on line and was very impressed that they arrived within a few days; especially at this busy time of year. Am delighted with them and the good service. Will certainly use them again”

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Posted 8 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews