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The Alpaca Clothing Co Reviews

4.9 Rating 1,129 Reviews
98 %
of reviewers recommend The Alpaca Clothing Co
4.9
Based on 1,129 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Alpaca Clothing Co Reviews
Telephone enquiry regarding sizing of slippers was accurate and helpful. Delivery was as promised, ie, the following day. Slippers lovely. What more can one ask for.
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Posted 8 years ago
The item that I ordered online wasn't available due to an error on the website. Not a problem, a lovely lady rang me the next morning, and we agreed an alternative which I'm very happy with. It arrived the following day. Splendid service.
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Posted 8 years ago
Very helpful customer service, completely satisfied with outcome.
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Posted 8 years ago
Apart from the beautiful scarf and quirky gloves, my contact with Chantelle concerning a delivery problem, made me very happy on a gloomy London day. She dealt with the problem very quickly and efficiently and made sure I knew how to deal with the new arrangements. She has such a warm and friendly personality, an asset to be treasured!
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Posted 8 years ago
I spoke to a very helpful lady when I was deciding on sizes of slippers for my granddaughters. She was friendly and could not have been more pleasant. The slippers are for Christmas presents and I hope to be able to say how delighted the girls are with their presents later on. Thank you.
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Posted 8 years ago
Fabulous product and great service
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Posted 8 years ago
Excellent product and surperb customer service
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Posted 8 years ago
I live in the US and I shop at the Alpaca store for BRAX everest pants whenever my husband needs a new pair. My items are always exactly what I wanted and are shipped to me super fast.
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Posted 8 years ago
I was very happy with the leather handbag I ordered it's great quality and I felt it was really good value. Delivery wad good
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Posted 8 years ago
I was searching on line for a specific model of Brax trousers in black and found not one but two pairs from The Alpaca Clothing Co. It was easy to place my order on line and my trousers arrived promptly, well packaged but using minimal packaging - hooray! I will definitely be visiting them again.
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Posted 8 years ago
My slippers arrived very promptly and they look very smart. I tried them on and they feel very comfortable and warm, but I have not worn them yet as I am keeping them for Christmas.
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Posted 8 years ago
Ordered online, very fast delivery, Item exactly as described and reasonable price. Very Happy with the service.
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Posted 8 years ago
I was pleased with the items I ordered and delivery was fast.
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Posted 8 years ago
Excellent service. Prompt delivery. Easy to use web site.
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Posted 8 years ago
This is the best customer service I have ever received, thank you Katie and Chantelle. My items arrived very quickly, all three items I ordered were gorgeous, and the gift bags the goods came with make them a really special gift. Thank you again.
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Posted 8 years ago
Lovely people and excellent service. Thank you very much.
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Posted 8 years ago
A beautiful cardigan, artistically designed, with beautiful colours, - and very warm and practical as well.
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Posted 8 years ago
I bought a beautiful teddy and he's so soft I just want to hug him!
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Posted 8 years ago
I thought your comany offered lovely ideas for presents and every item was delivered swiftly. Thank you Alpaca Clothing.
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Posted 8 years ago
Hi, I bought some socks for a friend in September. They were beautifully made and he was delighted with them.
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Posted 8 years ago
The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews