The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

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“The items which I have bought from this company have been of a very fine quality and I feel, all things considered, good value for money.”

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Posted 4 years ago

Hi Lorna, Thank you for taking the time to review us. It's great that you are pleased with the quality of our alpaca socks. Kind regards, The Alpaca Clothing Co

Posted 3 years ago

“Always pop in when I'm in the Lakes. It won't see Margaret. Excellent product but let down by poor delivery. Left out in full view of anyone passing. Clear instructions were given.”

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Posted 4 years ago

Hello Margaret, So sorry to hear about the delivery service from our chosen courier, we will be looking into this. However, we are happy to read that you loved your pima cotton tops. Best wishes, The Alpaca Clothing Co

Posted 3 years ago

“Website really clear and easy to follow, order placed with no problem at all. Telephone query handled by a very pleasant and friendly assistant, the wholeshopping experience was very pleasant !”

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Posted 4 years ago

Hi Maggie, Thank you for your kind words, we are thrilled you enjoyed your shopping experience with us. We hope you come back to us in the future. Kind regards, The Alpaca Clothing Co

Posted 3 years ago

“Soft and lovely colour. Good value. Thank you Jill”

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Posted 4 years ago

Hi Jill, Lovely to hear you were pleased with the Powder Owl Print Scarf, it's such a stunning range and the free gift bags are just the finishing touch! Kind regards, The Alpaca Clothing Co

Posted 3 years ago

“Very prompt delivery times and quality goods. Only comment for consideration is - please supply a returns label. I had to find a sheet of paper etc. for one return I did have to make (misguessed the size) which seemed an unnecessary hassle.”

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Posted 4 years ago

Hello, Lovely to hear you were pleased with our delivery service and the quality of our goods. Our returns address is located on the returns form, which we indicate can be cut out, sorry that you did not notice this. We hope you come back to us in the future. Kind regards, The Alpaca Clothing Co

Posted 3 years ago

“I love the products from The Alpaca Clothing Co. They have a great range of goods. They are very helpful and responsive I have no hesitation in recommending them.”

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Posted 4 years ago

Hi Talia, Thank you for continuing to shop with us, your support and continued custom is highly valued. We hope the men's alpaca jumper is a great fit. Best wishes, Team Alpaca

Posted 4 years ago

“Oh Wow 😯 What amazing service!! Thank you. Then opened my parcel to find the most amazing socks and slippers. All exactly as described 😁 Very happy warm customer. Will be ordering more. Thank you 😊”

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Posted 4 years ago

Hi Frayne, Thank you for this fantastic review! So pleased to hear you love your alpaca slippers and socks, they will most certainly keep you warm and snug. We look forward to hearing from you again. Best wishes, Team Alpaca

Posted 4 years ago

“I've found the Alpaca Clothing Company to be very reliable and delivery is remarkably speedy. The website is easy to order from. By the way, the 'Patricia' pima cotton tops are such good quality - well worth the price as they wash brilliantly and last forever. More colours please and larger sizes!”

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Posted 4 years ago

Hi Jane, Great to hear from you again, thank you for your continued custom, we really appreciate it. The pima tops are one of our best sellers due to their good quality so it's great that you agree! We hope to offer more colours soon. Kind regards, Team Alpaca

Posted 4 years ago

“I am very impressed with the efficient, friendly service offered by the Aplaca Clothing Co. You are prepared to go the extra mile and that is very much appreciated. Excellent quality of clothing too. Grateful thanks to you all. JDT”

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Posted 4 years ago

Hi Jean, It was a pleasure to help you out on the phone, hope both of your pima tops were a good fit and that you liked the colours. Kind regards, Team Alpaca.

Posted 4 years ago

“Ordered Sunday, delivered Tuesday, great service and Brax is a quality product. Hope you can reopen the shop soon”

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Posted 4 years ago

Hi Verity, Thanks for reviewing us, we really appreciate it. Fantastic to hear that you are pleased with your Brax jeans, the blue planet jeans are a great new design being more Eco-friendly. Kind regards, Team Alpaca

Posted 4 years ago

“"Different", interesting items for sale Excellent quality Reliable service”

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Posted 4 years ago

Hello, Thank you for reviewing us and thank you for shopping with us again. We hope your Brax jeans were a great fit. Best wishes, Team Alpaca

Posted 4 years ago

“I am very happy With the service I have had, and delighted with the product I bought, which arrived quickly and were a little less expensive than other places.”

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Posted 4 years ago

Hello Jan, Thank you for taking time to review us and we are pleased you loved the Powder Headbands, they really are beautiful, especially with the added gift bag! Best wishes, Team Alpaca

Posted 4 years ago

“I ordered a knitted jacket, hand made in Peru, and was absolutely delighted with it. It was very light and warm. The colours were gorgeous. I shall live in it this winter.”

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Posted 4 years ago

Hello, What a lovely review, thank you! Enjoy wearing your alpaca cardigan, the Willow design is just beautiful. Best wishes, Team Alpaca

Posted 4 years ago

“My lovely Brax jeans arrived in Melbourne today. I am so pleased in this Corona virus lockdown to have received them so promptly. Thank you to all the Alpaca staff for your efficient service. I will definitely shop with you again. Helen”

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Posted 4 years ago

Hi Helen, So pleased to hear your Brax jeans have arrived with you already, you are more than welcome that we were able to help and we look forward to your custom again in the future. Best wishes, Team Alpaca

Posted 4 years ago

“have always enjoyed my visits to your shop. the staff are very friendly and helpful online shopping was very easy”

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Posted 4 years ago

Hello, Thank you for reviewing us, it's fantastic to hear that you have been a regular visitor to our shop! We are pleased that you chose to shop with us online and we hope you were pleased with your Brax jeans and leather handbag. We hope to see you again one day. Best wishes, Team Alpaca

Posted 4 years ago

“Excellent service. My Brax Jeans are a perfect fit. Alpaca is a great discovery. I hope to use again.”

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Posted 4 years ago

Hello Rosemary Thank you so much for leaving us the 5 star rating and wonderful review. Thank you so much! Take care, team alpaca

Posted 4 years ago

“Brilliant online service bought my original pair of alpaca slippers in peru and was so excited to find this company that sells them in the uk. I am on my second pair from The Alpaca Clothing Company, as wanted a second pair in a different colour. Brilliant service, very quick delivery, excellently packaged and received in fantastic condition. Would thoroughly recommend these slippers as very warm and comfy. Sarah M”

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Posted 4 years ago

Hello Sarah, Thank you so much for leaving us the 5 star rating and excellent review! It really is appreciated. Thank you so much, Kind Regards Team Alpaca

Posted 4 years ago

“brilliant service and good quality clothing”

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Posted 4 years ago

Hi Sarah, Thank you for your review, we really appreciate it. We are pleased to hear you are happy with the quality of your Brax jeans, the Pamina style really are comfortable! We hope to help again. Best wishes, Team Alpaca

Posted 4 years ago

“An excellent company with impressive direct and immediate contact following a problem with my order which was promptly resolved. The items ordered and received are of excellent quality and a very good fit. I would not hesitate to use this company again. Kind regards.”

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Posted 4 years ago

Hello Carolyn, Thank you so much for leaving us the 5 star rating and amazing review! It means a lot to us and every effort goes into providing the very best service. So glad you are happy! Kind Regards Katie

Posted 4 years ago

“Product seems fine. Delivery was very good.”

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Posted 4 years ago

Hello Susan, Thank you so much for the great 5 star rating and review! Take care Team Alpaca

Posted 4 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews