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The Alpaca Clothing Co Reviews

4.9 Rating 1,129 Reviews
98 %
of reviewers recommend The Alpaca Clothing Co
4.9
Based on 1,129 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Alpaca Clothing Co Reviews
Superfast delivery of lovely soft socks.
Helpful Report
Posted 6 years ago
Easy to order and efficient delivery of a quality product.
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Posted 6 years ago
The web site was clear, comprehensive and easy to navigate. I ordered on Sunday evening and received my item on Tuesday morning, excellent service. The scarf was as described and of very good quality. No problems or complaints at all, a very good company to deal with.
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Posted 6 years ago
Very easy to find what I wanted, delivery excellent many thanks
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Posted 6 years ago
Prompt and Efficient service
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Posted 6 years ago
Easy website, prompt delivery and super puma t-shirts. I have been buying them for years and even visited the shop in the Lakes.
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Posted 6 years ago
I found just what I was looking for on The Alpaca Clothing Co website. Ordering was really easy and delivery fast and well informed. I was delighted with the product so would highly recommend the company.
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Posted 6 years ago
The quality of the scarf is excellent. Delivery and packaging were excellent.
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Posted 6 years ago
Great products - super toasty, unique and high quality - would definitely use again. Super quick delivery too.
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Posted 6 years ago
I bought finger-less gloves, they are very cosy and pretty with a traditional pattern. Delivery was fast and using the website was easy. Jennie
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Posted 6 years ago
Excellent service. Thank you.
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Posted 6 years ago
Very happy with purchase
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Posted 6 years ago
Prompt delivery and service.
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Posted 6 years ago
Just received my latest order for Brax jeans from Alpaca, as usual next day delivery and beautifully packed. A super and friendly Company to deal with as I live a long distance from the Lake District, nothing is any trouble whether it is going to the stock room to give a personal description of the colour of the material, ordering in a size not in stock or phoning back with an answer to a query. Try them, there great!
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Posted 6 years ago
I visited your lovely shop last summer whilst on holiday....I couldn't resist the socks and hats for Christmas presents. They were very well received! I then moved on to knitting your bed socks. It was my first attempt using 4 needles and the instructions were so clear that I soon had them finished. . My recent order arrived very promptly and my daughter will laugh at the knitting bag!.....would you consider having some knitting patterns to go with the wool that you stock?
Helpful Report
Posted 6 years ago
Ordered socks, they arrived next day. Haven't used them yet but seem nice.
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Posted 6 years ago
Range of items good and interesting. The service is excellent and delivery was well received with a quick return.
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Posted 6 years ago
Very prompt to reply to my question, delivery was really quick too. Product was exactly what I expected. Excellent service all round!
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Posted 6 years ago
All our purchases both in person and online have been good experiences
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Posted 6 years ago
Stocked the bags I like and prompt delivery.
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Posted 6 years ago
The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews