The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received the cardigan for a 4 year old. It was good quality and very pretty. One happy grandchild. The service we received was excellent as it arrived at my daughter's the day after the order was placed under standard delivery conditions. Brilliant.”

Helpful Report

Posted 5 years ago

Hello, Thank you so much for this wonderful review. The children's applique cardigans are always so well received, being hand made and Peruvian they are very colourful and unique. Best wishes, Team Alpaca

Posted 5 years ago

“I was very pleased with the colour, fit and texture of the jumper I ordered.”

Helpful Report

Posted 5 years ago

Hi Janet, Thank you for leaving a 5 star review! The Brax checked jumper is a beautiful shade of red, enjoy wearing it. Hope to help again. Kind regards, Team Alpaca

Posted 5 years ago

“saw this scarf on a friend and wanted one . searched online and found it arrived in 3 days very happy thank you”

Helpful Report

Posted 5 years ago

Hello, So pleased that you found us online and found the Alpaca fur scarf, it's so luxurious! Sure it's keeping you nice and warm during this chilly spell. Kind regards, Team Alpaca

Posted 5 years ago

“Very good customer service. My order was out of stock, personal email sent with a suggested alternative and item arrive the following day - perfect. The socks are lovely too!”

Helpful Report

Posted 5 years ago

Hello, Thank you for reviewing our product and service. Sorry again that the alpaca socks were out of stock but we were pleased to be able to offer the same socks in a slightly different colour. We hope to help again. Kind regards, Team Alpaca

Posted 5 years ago

“I bought Alpaca slippers after seeing a pair a friend had been gifted for Christmas. They were just what I had been looking for, since years but hand not managed to find at the right price. 100% natural fibres... the slippers are amazingly comfortable and cosy. Totally keeping feet at an optimum temperature. Easy to order via the website and delivered as expected. Would recommend the product and the service to friends and family.”

Helpful Report

Posted 5 years ago

Hi Lorraine, What a fantastic review, thank you. We are so pleased that you found us and our lovely alpaca slippers! They are amazing to wear. We thank you in advance for recommending us to family and friends. Best wishes, Team Alpaca

Posted 5 years ago

“Absolutely love my white alpaca ear muffs! Shipping was quick, too! Thank you!”

Helpful Report

Posted 5 years ago

Fantastic to hear that you love your alpaca earmuffs, they are heavenly! Enjoy wearing them some more. Kind regards, Team Alpaca

Posted 5 years ago

“Thank you for providing a lovely place to shop and a great sale with great deals .....love my brax jeans”

Helpful Report

Posted 5 years ago

Hello Julie, Thank you for your lovely feedback, great to hear that you love your Brax jeans. Thank you for your continued custom and we hope to help you again. Kind regards, Team Alpaca

Posted 5 years ago

“Excellent customer services, very friendly on phone, items well packaged arrived super quick and accept returns. I was pleased with the style and fit of the Brax jeans. Will most definitely shop again, thank you.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your review. Great to hear that your Brax jeans are a great fit and we look forward to helping you again. Kind regards, Team Alpaca

Posted 5 years ago

“Brilliant service and product. Would buy again.”

Helpful Report

Posted 5 years ago

Hi Jean, thank you for taking the time to review us, it really is appreciated. Enjoy wearing your alpaca socks. Kind regards, Team Alpaca

Posted 5 years ago

“I have been dealing mainly with Chantelle and am amazed about the level of customer service I'm getting. Chantelle has been fantastically helpful, very charming and she has that out of the box thinking that I cannot find enough these days. It's a pleasure dealing with her and your company. Thank you very much for everything!”

Helpful Report

Posted 5 years ago

Hi Tatjana, Thank you so much for this fantastic review. We really do try to go that extra mile when we can and it's lovely to see that it is recognised and appreciated so thank you. Enjoy the alpaca fur headband and scarf, they are just beautiful. Kind regards, Team Alpaca

Posted 5 years ago

“The socks are so comfortable and warm that I don't want to take them off.”

Helpful Report

Posted 5 years ago

Hi David, yes the cushioned sole alpaca socks are especially comfortable so we are not surprised you don't want to take them off! Perfect for this chilly weather we are having too. Kind regards, Team Alpaca

Posted 5 years ago

“Beautiful alpaca socks, I only wear alpaca socks they are sooo warm and comfortable and last for years, many thanks.”

Helpful Report

Posted 5 years ago

Hi Patricia, Thank you for reviewing us and our lovely Alpaca socks. Like you, we have found that when many of our customers have experienced alpaca socks, they never look back! Thank you again and all the best, Team Alpaca

Posted 5 years ago

“I am over the moon with my alpaca slippers. They are so soft and cozy and they fit perfectly. Katie helped me order these slippers and she went above and beyond helping me pick out the perfect pair. I also couldn't believe how quickly they arrived. It only took 3 days for my slippers to be delivered in the US from the UK! I highly recommend The Alpaca Clothing Co and look forward to ordering from them again in the future.”

Helpful Report

Posted 5 years ago

Hi Alyssa, It was an absolute pleasure to help you and we really wanted to ensure that you got the perfect fit in your alpaca slippers, especially when being delivered to America. Thrilled to hear they are the right size, we’re sure you won’t be taking them off much! We look forward to helping you again in the future. All the very best, Team Alpaca

Posted 5 years ago

“I have bought knitwear from The Alpaca Clothing Co. in the past, and have been very happy with my purchases, and this time is no exception. I ordered a cardigan/jacket only a week before Christmas, and to my astonishment, it arrived three days later. It is perfect - the colours are lovely and it hangs beautifully and feels lush. I am delighted with it. Many thanks, Jane C, Oxford”

Helpful Report

Posted 5 years ago

Hi Jane, Thank you for reviewing us and for your continued custom and support. We are thrilled to be able to provide a fast and efficient service. The Alpaca knitwear is just beautiful, enjoy wearing it and we hope to help you again in the future. Kindest regards, Team Alpaca

Posted 5 years ago

“The slippers I bought are fabulous, really luxurious, and Joy from the Alpaca Clothing Company was super helpful making sure I got them in time. Would definitely recommend this great family business.”

Helpful Report

Posted 5 years ago

Hello Alice, Thank you very much for leaving us this wonderful review, it means a lot to us. Sending you lots of best wishes for the new year xx Team Alpaca

Posted 5 years ago

“wonderful cardigans in exquisite patterns”

Helpful Report

Posted 5 years ago

Hello Maria, Thank you for leaving us this lovely review. We agree with you the cardigan is exquisite! So pleased you are happy. Many thanks and best wishes for the New Year. Team Alpaca

Posted 5 years ago

“I ordered on Friday before Christmas, and received my parcel on following Monday morning( Christmas Eve) . Brilliant service! Beautifully packed too. Very happy customer.”

Helpful Report

Posted 5 years ago

Hello Amanda, Thank you very much for leaving us this excellent review. It means a lot to us. Hope you had a brilliant Christmas. Best wishes for the new year! Team Alpaca

Posted 5 years ago

“I bought them as a gift and my boyfriend could not have been happier with the incredibly fluffy and soft and beautiful Alpaca slippers. Stunning quality!”

Helpful Report

Posted 5 years ago

Hello Lucy, Thank you so much for taking the time to leave us this lovely review. I’m sure the slippers were well received for Christmas. Hope you had a lovely time, best wishes for the new year. Team Alpaca

Posted 5 years ago

“Excellent service, goods as described and delivered promptly.”

Helpful Report

Posted 5 years ago

Hello and thank you for leaving the review. Thrilled to hear you are satisfied with the excellent service! Hope you had a nice Christmas and best wishes for the new year. Team Alpaca

Posted 5 years ago

“Wanted something different for my girlfriend this Christmas. After doing 2 alpaca walks thought. it be a good idea to purchase some alpaca clothes .found website easy to use and on receiving products found them to be a great buy.and excellent quality. .shall definitely be using them again and recommending to my friends. Thank again. ..”

Helpful Report

Posted 5 years ago

Hi Peter, Hope you had a fantastic Christmas. Your girlfriend is obviously a fan of Alpacas so I'm sure she loved her Alpaca slippers and Alpaca scarf from you! Thank you for your kind words and for recommending us to others, that really is fantastic. Best wishes, Team Alpaca

Posted 5 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews