The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

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“Excellent Company selling superb products, backed up by first class customer service. Highly recommended. Peter Ellis”

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Posted 8 years ago

“First class service, will definately use this website again!”

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Posted 8 years ago

“Excellent delivery service. I have emailed re exchanging my order though as shirts were a size too small. Yet to get an acknowledgement of my email or a reply. Stuart”

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Posted 8 years ago

“Very quick delivery, really like the garment. Suggest always order at least one size larger than usual and sometimes two sizes larger depending on the shape.”

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Posted 8 years ago

“Very satisfied with my purchase. It was shipped promptly & arrived well packaged. I would not hesitate to both recommend & use your service again. When we are in your locality would like to visit the store.”

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Posted 8 years ago

“Excellent prompt service. I tried to reorder on the website but could not get past entering my account details and adding to my basket. A temporary blip hopefully. I will try again as the short lengths of Brax jeans are not readily available on the high street.”

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Posted 8 years ago

“I had been sorry to discover the Spirit of the Andes shops going, so imagine my delight when I realised you were selling their stuff.”

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Posted 8 years ago

Hello Chris, many thanks for your review - we're really pleased to be able to continue with the products too. We're a bit puzzled, given the sentiment of your review, that you only gave us 1 star out of 5 Did you make a mistake? Kind regards, Alpaca Clothing Co

Posted 8 years ago

“Very happy with my purchases - hopefully I won't need the hat & scarf for a few months now though! Everything is lovely and soft, will be toasty warm and seems excellent quality. Delivery was very quick and everything well packaged”

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Posted 8 years ago

“Bought two lovely necklaces. Very happy with the quality and price. Quick delivery. Would recommend this company.”

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Posted 8 years ago

“Very good service and top quality goods”

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Posted 8 years ago

“Fell in love with my bear fantastic quality at a great price will be adding to my collection soon many thanks”

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Posted 8 years ago

“I've been purchasing Brax clothing from Alpaca for a number of years and have just received my latest order, a jacket. The product is excellent and the service from Chantelle was exceptional as usual. The order was delivered to me in Australia in just 4 days.”

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Posted 8 years ago

“Once again, very swift and efficient”

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Posted 8 years ago

“Looked for months for all cotton t shirts with half sleeves. Excellent quality, please could you get more interesting colours - eg saffron, terracotta. I'm an artist so would like stronger colours (don't show the paint splashes!)”

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Posted 8 years ago

“I ordered an alpaca throw on Saturday and it was delivered on Tuesday. It was very well packed and I am highly delighted with the product. The colour is as described, matches my room perfectly and is extremely warm and cosy. Having had that level of service I wouldn't hesitate to recommend the company and would certainly buy from the myself again.”

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Posted 8 years ago

“Excellent product, good price and speedy delivery!”

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Posted 8 years ago

“The socks I ordered arrived within a couple of days and, even though I wanted them especially to take on my imminent holiday in a cold country, I decided to try them out. They are exactly as described - no awkward toe seam to hurt my little toes and I could feel the support and the comfort. I haven't washed them yet but I have no qualms about it. I'm sure they will wash well and keep their shape. Thank you very much. I am sure I shall visit your online shop again (unless I'm passing your actual shop, of course). Jeanette, East Yorkshire”

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Posted 8 years ago

“Excellent range. Easy web site to navigate. Goods arrived promptly. Very satisfied thank you.”

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Posted 8 years ago

“Excellent Service and lovely product. I ordered from a few companies all on the same day and this product arrived much quicker than the rest, also with free delivery! So I have ordered again!”

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Posted 8 years ago

“Fantastic fluffy bears received very promptly.”

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Posted 8 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews