Login
Start Free Trial Are you a business?? Click Here

The Alpaca Clothing Co Reviews

4.9 Rating 1,129 Reviews
98 %
of reviewers recommend The Alpaca Clothing Co
4.9
Based on 1,129 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Alpaca Clothing Co Reviews
Visited the shop whilst on holiday full of lovely stuff some of which i bought. Got home decided it was so good bought some more. Service was extremely good both in the shop and on line.
Helpful Report
Posted 8 years ago
Very efficient service from Alpaca.
Helpful Report
Posted 8 years ago
I am absolutely delighted with the quality of the clothing that I ordered. The navy blue V necked alpaca sweater was of superior quality to the one that I lost recently, the Brax jeans were certainly as good as any I have ever had. I was phoned several times by Chantelle to check up on delivery; what a delightful and caring way to treat customers and to do business. Chantelle is a credit to the Company. Delivery was fast and packaging was secure and tidy.
Helpful Report
Posted 8 years ago
Everyone is so helpful and the company is very efficient. I ordered a pair of jeans and they arrived within 2 days - excellent.
Helpful Report
Posted 8 years ago
Absolutely brilliant Service. Alpaca Clothing Co went the extra distance to ensure that I was able to make a purchase and I received the order in South Africa in 4 days. Amazing!
Helpful Report
Posted 8 years ago
Delivery is very fast and the quality of the product seems to be fine (need to wear and wash my jumper yet). I find the sizing a bit confusing, ordered a M first which I usually wear but was to tight to wear a blouse under. I exchanged for a L which is only marginally bigger. The sleaves on the L are a bit on the long and wide side, the body could be a bit longer. All in all very pleased with this company.
Helpful Report
Posted 8 years ago
Everything just perfect. Missed the knitted alpaca !!
Helpful Report
Posted 8 years ago
Quick and efficient service
Helpful Report
Posted 8 years ago
Very happy with your service.
Helpful Report
Posted 8 years ago
I wanted an Alpaca jumper for my husband as he feels the cold a lot but heavy jumpers cause him discomfort. I knew it would be costly so we (that's me and our 3 sons) are giving it as a joint Xmas present. The jumper I chose is a really gorgeous design and I am absolutely delighted with it but of course the proof will be when he wears it - does it keep him cosy. I found your service to be highly efficient. Thank you
Helpful Report
Posted 8 years ago
The scarf arrived very quickly and was exactly as pictured on the website. It was of high quality and would recommend the Alpaca clothing Co. My only gripe is that it was packed in a rather creased sellophane bag . I intended to give it as a gift , so will have to buy some tissue paper to wrap it in .
Helpful Report
Posted 8 years ago
Postal was fast and efficient and the quality of the clothing is very good. I would repeat the experience of shopping with Alpaca Clothing Co.
Helpful Report
Posted 8 years ago
Appreciate online shopping as not able to visit shop. Lovely cardigan , slightly smaller than expected for medium sizing if used as a jacket.
Helpful Report
Posted 8 years ago
Delivery was swift and alpaca cardigan beautiful
Helpful Report
Posted 8 years ago
Beautiful quality cardigan full of elegance and style. It's a pleasure to visit the shop, but great to be able to buy online. Item sent quickly and well packaged. Thank you so much.
Helpful Report
Posted 8 years ago
I have bought from Alpaca Clothing Co in the shop and have been happy with my purchases. It is easy to order online and my things arrived promptly.
Helpful Report
Posted 8 years ago
Quality goods. Rapid and accurate order fulfilment and delivery
Helpful Report
Posted 8 years ago
I received my order less than 24 hours from ordering on the web. Love the waistcoat. Also the cardigan I had bought when on holiday in the Lakes.
Helpful Report
Posted 8 years ago
Having purchased alpaca cardigans from Spirit of the Andes (not the present company) for a while it is good to find similar quality with your company. I will be ordering more ...
Helpful Report
Posted 8 years ago
I bought two of the small alpaca bears as a present and they were greatly appreciated. They were delivered in a couple of days and the staff who I dealt with were fantastic. Will definitely look at buying from them again.
Helpful Report
Posted 8 years ago
The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews