The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

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“We first encountered the helpful staff at the shop in Stainton. Since then we have purchased a number of items on-line and it has always been handled efficiently and promptly. Thank you”

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Posted 8 years ago

“It is the first time I have used Alpaca, the communication was excellent which was via email. The sun hat I ordered is beautiful. It was wrapped very well and arrived promptly in excellent condition. So far so good.”

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Posted 8 years ago

“I fell in love with this beautiful baby's cardigan , fuschia pink in colour, with stunning embroidery. It will be a Christmas present , by which time the baby will be 8/9 months old. I feel confident that it will be wearable for a long time , it being roomy enough to fit a one year old. The garment is very snuggly lined, and has a lovely hood. I will definitely keep my eye on the Alpaca Clothing Co. for more items. The cardigan was a bit special and a really lovely thing to give to a baby.”

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Posted 8 years ago

“Absolutely the best service. Fast, friendly and professional. A model for on-line shopping, or indeed any shopping for that matter. Have used the company twice to great sat.”

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Posted 8 years ago

“Great product...stunningly quick service...thanks!”

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Posted 8 years ago

“Superb product, prompt trouble free delivery. What more can one ask? I will be happy to shop again.”

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Posted 8 years ago

“Lovely baby clothes which arrived super-quick (the next day.)”

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Posted 8 years ago

“Goods arrived the day after the order was posted. The Alpaca Snood is very soft and being slightly shorter than others it fits more comfortably to the neck. Most saatisfactory.”

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Posted 8 years ago

“Excellent service, unfortunately the trousers were too small and had return. However I will use the website again.”

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Posted 8 years ago

“Delivered next day, and gift wrapped. Excellent service”

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Posted 8 years ago

“Very prompt delivery but item much smaller than expected.”

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Posted 8 years ago

“Brilliant!! Am so pleased to have found this we sight. I really miss the various branches there were. Well done!”

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Posted 8 years ago

“I was thrilled to find exactly what I have been looking for in a summer hat at Alpaca. The online service was very efficient and speedy, and the communications excellent and 'extra mile' helpful. Many thanks indeed.”

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Posted 8 years ago

“I visited the Alpaca shop for the first time on May 6th 2016. I came along with my Aunt who had visited some years before. We found the staff to be very helpful and friendly. The shop had a lovely relaxed atmosphere, and we had two delicious mugs of Hot Chocolate. The socks I purchased from the shop are the best I have ever bought and Worth every penny. I regretted not buying some for my partner and so placed an order online. I found this extremely easy to do and was very pleasantly surprised when my well packaged order arrived the very next day.”

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Posted 8 years ago

“So very impressed with the company, I did find the web site payment part a bit hard to negotiate but enlisted the help of a daughter! Service was very prompt but still managed to order wrong length so followed up with phone call, the help I received was exemplary, very helpful, pleasant and polite. Sincerely, Louise Callan”

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Posted 8 years ago

“Having just visited the Alpaca Center last week I was very pleased to learn that I could still order my Sancia Pima t-shirts on line. Can't do without them! Ordered two straight away and they arrived within two days. Thank you. Very good service.”

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Posted 8 years ago

“I was very pleased to find Brax t shirts as found them to wash and wear well. As you have them on your website I lost no time ordering them and was very pleased to receive them so quickly.”

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Posted 8 years ago

“Speedy trouble free on line service. Superb quality Brax trousers. Will visit you in person as well next time we are in the lakes. Than you Alpaca clothing Co.”

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Posted 8 years ago

“Very helpful service. You let me know 1 T shirt was not in stock and offered to send the other one straight away which I didn't need. Got the 2nd T shirt in quickly and kept me informed on progress. They both arrived today and I am delighted with them. Jill Marx”

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Posted 8 years ago

“I first came across The Alpaca Clothing Co. Last year on a holiday in the Lake District. You were very helpful when I wanted a pair of baby slippers ,as you didn't have the size I wanted in stock you ordered a pair and sent them to me. As your service was second to none I had confidence in ordering clothing from you and I wasn't disappointed with the service I received. Your ordering and being able to follow my order on line was easy and my delivery arrived today having ordered on Saturday . Thank you all.”

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Posted 8 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews