The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely delighted with my scarf,really soft and luxurious.”

Helpful Report

Posted 9 years ago

“I fond your web site easy to use and your service was first class. Have been buying alpha socks for my. daughters for years and hope to do so for many more to come but as they wear very well only buy them every few years. It is also a pleasure to visit your shop to browse and have a coffee.”

Helpful Report

Posted 9 years ago

“Swift delivery,excellent packing and a jersey which fits perfectly.Well done!”

Helpful Report

Posted 9 years ago

“Very quick delivery, items well packaged. Would use again, excellent product”

Helpful Report

Posted 9 years ago

“Quick delivery. Goods just as ordered. Very pleased with service.”

Helpful Report

Posted 9 years ago

“now my feet are nice and warm with style”

Helpful Report

Posted 9 years ago

“Very helpful with regard to Product Information. Fast delivery. Would be very useful for site to be a bit more specific with regard to some Colours - rather than just "green" - bottle, olive or khaki would help!”

Helpful Report

Posted 9 years ago

“Great to find exactly what I wanted, I had previously bought the same item 8 years ago. I love my Alpaca jacket. doing this online has been most helpful, and easy way of replacing. easy to use web page plus delivery was very quick. will recommend to friends”

Helpful Report

Posted 9 years ago

“Slippers are a good fit and very cosy. Delivery was very fast.”

Helpful Report

Posted 9 years ago

“Excellent service, speedy delivery and very good, helpful communication. No hesitation in recommending this company to others.”

Helpful Report

Posted 9 years ago

“I am most impressed with your service, my order arrived very quickly and the product is the best! I shall be back! Many thanks, Julia.”

Helpful Report

Posted 9 years ago

“My first Alpaca clothing has just arrived, very pleased with the quality and feel of this wool, looking forward to some cold weather to them out. I am a 42'' chest and the size M is perfect, have you thought of doing some base layers? maybe the new thing for skiing and other mountain sports. thank you again Simon”

Helpful Report

Posted 9 years ago

“Had been searching the internet for Brax golf trousers in a size 12 short and finally tracked them down on Alpca site. Delight with the speed and efficiency of the delivery.”

Helpful Report

Posted 9 years ago

“Ordered one day & delivered the next day. Excellent service. Required as surprise present so ideal timing. Incidentally, have found DPD really good on their delivery service. Thanks Viv H-J”

Helpful Report

Posted 9 years ago

“Bought a mi x of things- purses, a scarf, some socks. One item not available. Notified immediately and was rectified before parcel despatched. Excellent service and fast.”

Helpful Report

Posted 9 years ago

“My wife and I have been buying Alpaca from Spirit of the Andes in Amersham until they ceased trading recently. We thought we would not be able to buy any more to replace a cardigan spoiled when carers put one into a "Home's" laundry instead of giving it to me for dry cleaning. The first time it was turned to felt but stayed near its size. Before I could take it home, they repeated the error. The "Home" agreed to buy another, so I was delighted when my son found your site on the net. My wife jumped at the red one almost like the spoiled one. I ordered it that night about 10 pm. It arrived about 40 hours later fully up to our former expectations. We know where to come next time. Thank you very much. It travelled perfectly, was adequately packed, and my wife found it as warm as ever next day. Keep up the good work!! George.”

Helpful Report

Posted 9 years ago

“Reasonable prices and excellent service, kept us informed of delivery date and time , will use again.”

Helpful Report

Posted 9 years ago

“Really great service and sensibly priced products. Thank you”

Helpful Report

Posted 9 years ago

“Delivery was super quick. Right product well packaged. Really delighted.”

Helpful Report

Posted 9 years ago

“I placed my order on Sunday 30th August and it was received Wednesay 2nd September - excellent bearing in mind 31st August was Bank Holiday Monday. When I removed the bubble wrap (an added extra, all those bubbles to pop!) a big grin spread over my face and I couldn't wait to try the slippers. I love them, they are so soft and comfortable but perhaps a tad large in size 5. I also appreciated the informative literature enclosed. I shall return to the website!”

Helpful Report

Posted 9 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews