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The Alpaca Clothing Co Reviews

4.9 Rating 1,129 Reviews
98 %
of reviewers recommend The Alpaca Clothing Co
4.9
Based on 1,129 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Alpaca Clothing Co Reviews
Very impressed with the efficient way the order was completed and delivered to my home.
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Posted 3 years ago
Hello, thank you for your brilliant 5 star review of your experience with us, we really appreciate it. Best wishes, Team Alpaca.
Posted 3 years ago
GOOD QUALITY SOCKS ,NICELY WRAPPED, AND DELIVERED ON TIME.
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Posted 3 years ago
Hi, thank you for rating our red alpaca socks 5 stars! You will love wearing them and get plenty of warmth and wear. Best wishes, team Alpaca
Posted 3 years ago
I called with a question on a Saturday not realising the offices were closed but Joy picked up the phone and was so so helpful with my question. Thank you Joy! Would definitely recommend this company. Thank you
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Posted 3 years ago
Hi Jo, lovely to hear from you and thank you for your review, so pleased Joy was able to help out with your question. Enjoy your alpaca throw! Best wishes, Team Alpaca
Posted 3 years ago
Excellent customer service and delivery experience. Everything was seamless and I will definitely order again.
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Posted 3 years ago
Hi Carol, thank you so much for your 5 star review, pleased to have helped and provide you with an alpaca in memory of Geronimo. Best wishes, Team Alpaca
Posted 3 years ago
This is the 5th cardigan I have bought for my grandchildren, they love them and receive so many lovely comments when wearing them :)
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Posted 3 years ago
Hi Yvonne, It is great to hear that our children’s cardigans are loved by you and your family. Thank you so much for taking the time to leave the review and 5 star rating, it is very much appreciated. Take care & all the best Team Alpaca
Posted 3 years ago
It was very easy to order online and the slippers were delivered very promptly.
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Posted 3 years ago
Hi Ann, Many thanks for taking the time to leave us the 5 star rating and super review. It means the world to us! Thank you so much. Best Wishes Team Alpaca
Posted 3 years ago
I received my order within 24 hours, most impressed
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Posted 3 years ago
Hi, thank you for reviewing our service with us and pleased you were impressed with our fast delivery service. Best wishes, Team Alpaca
Posted 3 years ago
The gloves were lovely, good fit and really warm. They arrived promptly. Thank Chantelle for your help.
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Posted 3 years ago
Hi Judy, so pleased you are happy with the artisan gloves, the colours are amazing and they're lovely and warm, enjoy wearing them! Best wishes, Team Alpaca
Posted 3 years ago
Excellent service as usual even when I had a problem with a change of address. Would defiantly recommend The Alpaca Clothing Co
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Posted 3 years ago
Hello Sue, Thanks again for your great comments and fab 5 star rating, we get so much pleasure helping our lovely customers. Take care Team Alpaca
Posted 3 years ago
As described, kept well informed, packed well.
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Posted 3 years ago
Hi Honor, thanks for this great review and for rating us 5 stars! Really appreciated. Best wishes, Team Alpaca
Posted 3 years ago
Bought as an Anniversary present. My Wife loves them, exellent quality. Many thanks.
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Posted 3 years ago
Hello, thank you for your review, so pleased your wife loved her anniversary gift, very special. Best wishes, Team Alpaca
Posted 3 years ago
The website was easy to use and the delivery was the next day. The sevice could not have been more efficient and the tops I ordered were nicely packed.
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Posted 3 years ago
Hi Vivienne, thank you for reviewing your experience with us, we really appreciate it. Enjoy wearing your pima cotton tops. Best wishes, Team Alpaca
Posted 3 years ago
What a great pleasure to have shopped here at Alpaca. The jeans that I purchased are wonderful, the cost was the most competitive and they were delivered virtually immediately. A big thank you to at Alpaca and will definitely be shopping with you again.
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Posted 3 years ago
Hi Clive, thank you for your fantastic 5 star review! So pleased you will return to us, we look forward to it. Best wishes, Team Alpaca
Posted 3 years ago
Excellent quick service and they were delivered promptly. My only grumble is with the delivery firm. I left my porch door unlocked so that the parcel could be left inside but they only put a card in saying they couldn't deliver them. Two pairs of socks would fit through the letter box! Their app has a lot of bad reviews. Change delivery firm?
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Posted 3 years ago
Hi Christine, Thank you for your 5 star review, we are so sorry you had this issue with the delivery firm. They text/email you with a delivery time and if it's not suitable for you, you can ask them to leave it in a safe place etc, but unless stated, I'm afraid they cannot leave the parcel without permission, they also can't pop it through the letterbox as there has to be proof of postage, ie a photograph.Thank you again for your review and we're glad they arrived quickly.
Posted 3 years ago
Easy to order.
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Posted 3 years ago
Hi Irene, thank you for your review and 5 star rating, really appreciate it. Best wishes, Team Alpaca
Posted 3 years ago
Beautiful, soft, good fit, Quick delivery, easy to order, reasonable price Good value
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Posted 3 years ago
Hello, great to see a 5 star review, lovely to hear the men's alpaca jumper was a success. Best wishes, Team Alpaca
Posted 3 years ago
Fantastic quick service.
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Posted 3 years ago
Hello and thank you for your 5 star rating and great review. All the best to you, kind regardsTeam Alpaca
Posted 3 years ago
What a great company. Visited 2 years ago to purchase a cardigan for our 1st grandchild. My son loved it easy little zip up with hood. As our grandson grew we purchased online another for this winter. Wonderful customer service.
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Posted 3 years ago
Hi Linda, Thank you so much for this lovely review and five stars, our children's applique cardigans are so popular, we hope your grandson enjoys wearing his this Winter. Best wishes, Team Alpaca
Posted 3 years ago
Very good quality, which is why I went back to order more.
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Posted 3 years ago
Hello Penelope, thank you for taking the time to review us and also thank you for your continued custom with our pima cotton tops. Best wishes, Team Alpaca
Posted 3 years ago
Everything was perfect.
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Posted 3 years ago
Hi Svetlana, thank you for reviewing us service with 5 stars! Much appreciated. Best wishes, Team Alpaca
Posted 3 years ago
The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews