The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

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“Very pleased with the jacket bought for my granddaughter for chrismas”

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Posted 5 years ago

Hello Ann, Thank you for the 5 star rating, it means alot to us! So glad you are happy with the jacket for your granddaugter. Take care Team Alpaca

Posted 5 years ago

“Great company. My order arrived the next day. Staff very friendly and efficient.”

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Posted 5 years ago

Hi Dawn, Thank you for your lovely review, it was a pleasure to help. We hope the alpaca slippers and the alpaca sock box are well received. Kind regards, Team Alpaca

Posted 5 years ago

“On telephoning the customer helpline with a sizing query I was put through to an assistant very quickly. Query answered quickly and helpfully. I ordered the item. Item arrived promptly as stated by delivery company with time slot (v useful). Item is exactly as described on the website and arrived with useful suggestions re washing/cleaning item if reqd at later date. My God daughter (who item is for) is going to have a lovely xmas present.”

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Posted 5 years ago

Hello Nigel, Thank you for this lovely review, we are thrilled to hear that you happy with our service. The fur trimmed alpaca gloves are just beautiful, you have one very luck God daughter this Christmas! Best wishes, Team Alpaca

Posted 5 years ago

“This is the second time I have used this company, each time their service has been excellent. Great quality products, and good communication on orders and delivery.”

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Posted 5 years ago

Hi Shrila, Thank you for taking the time to review us and thank you for continuing to shop with us, your continued support is really appreciated. We hope you love the Alpaca socks. Best wishes, Team Alpaca

Posted 5 years ago

“I wanted something special for my young friend Teresa who will be spending New Year in Edinburgh. And you provided it- the lightest and most luxurious baby Aplaca snood. Thank you I am thrilled and I know she will be. Philip Haynes”

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Posted 5 years ago

Hello Philip, Thank you kindly for reviewing us. The alpaca snoods are incredibly soft and light, it will keep Teresa very warm and cosy whilst in Edinburgh! Best wishes, Team Alpaca

Posted 5 years ago

“Speedy delivery of Christmas pressie welly socks which I ordered online. They look & feel fabulous - hopefully when I give them as presents I will get the same reaction - to be continued.....”

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Posted 5 years ago

Hi Jonathan, Thank you for reviewing us, that's fantastic. We are sure the recipients of the alpaca socks will feel the same way that you do! Have a wonderful Christmas. Best wishes, Team Alpaca

Posted 5 years ago

“I came across this website after my partner had lost his trusty old favourite alpaca hat. I was looking for something similar to replace it that would live up to his last one, and we were not disappointed! In fact this alpaca hat is even better! The hat is superb quality offering exceptional warmth. It is beautifully made, very comfortable to wear and looks good too. Ordering was super easy with great communication, delivery was quick and reliable. Highly recommend this product and company.”

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Posted 5 years ago

Hello Thank you for taking the time to leave us a 5 star rating and a glorious review. It means a lot to our small team. Many thanks, Team Alpaca

Posted 5 years ago

“very efficient lovely product”

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Posted 5 years ago

Hi Denise Thank you for the 5 star rating and lovely review. It means alot, Team Alpaca

Posted 5 years ago

“Wonderful product and super fast delivery”

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Posted 5 years ago

Thank you Bevererly for leaving us a great review, it means alot to us. Team Alpaca

Posted 5 years ago

“Product looks good but can’t comment on how it performs as it is a Christmas present. The slight niggle I have is with the courier who delivered to a neighbour in error. I was at home and watched him do it but was too slow to make contact with him.”

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Posted 5 years ago

Hi Paul, Thank you for the great review and raing! It means alot to us all here at team alpaca. Kind Regards Team Alpaca

Posted 5 years ago

“Socks are sublime. Other items are Christmas presents so cannot comment yet.”

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Posted 5 years ago

Hi Karen, Thank you for your review, we hope the Christmas gifts go down well! Best wishes, Team Alpaca

Posted 5 years ago

“Very pleased with my pima cotton polo neck. I've been buying them for years from an American company but they have stopped supplying them. I wear them under jumpers in the winter, are very comfortable against your skin & don't need ironing. I'm not sure the Alpaca one is quite as good quality but it is much cheaper & perfectly adequate. I like the loose polo neck. Unfortunately for Alpaca they don't wear out . Some of my old ones a VERY old! However I might be tempted by the following colours: a light blue & a dark cream/beige.”

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Posted 5 years ago

Hello Rosemary, We are so pleased you have found us and our pima cotton tops. The quality is second to none and we have such a huge following for them! We hope you continue to shop with us. Best wishes, Team Alpaca

Posted 5 years ago

“I’ve purchased 2 pairs of Alpaca socks as walk my dog every day and suffer with chilblains in the winter. So far, the socks are keeping my feet lovely and warm. I would definitely recommend them if your needs are the same.”

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Posted 5 years ago

Hello, Thank you for this fantastic review, Alpaca socks are just the thing for cold feet and we are thrilled to hear that you are pleased with your socks and we are sure that they will keep your feet snug all Winter. Best wishes, Team Alpaca

Posted 5 years ago

“Great fast service and fantastic product.”

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Posted 5 years ago

Hi Ian, Thank you for reviewing us, so great to hear you were happy with both our service and product, we hope the alpaca slippers go down a treat! Kind regards, Chantelle

Posted 5 years ago

“Top quality cardigan, good service. Thank you.”

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Posted 5 years ago

Hello Pauline, Thank you so much for leaving the amazing review. Glad to hear you are thrilled with everything. Team Alpaca

Posted 5 years ago

“Had searched for a particular handbag unsuccessfully until I found it on The Alpaca Clothing Co. Order was swiftly delivered with no delivery charge and very carefully packaged to ensure item was in perfect condition. Very pleased customer, thank you.”

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Posted 5 years ago

Hi Anita, We are so pleased you managed to find us and the Nova handbag you had been searching for, this leather backpack is always in demand! We hope to serve you again in the future. Best wishes, Team Alpaca

Posted 5 years ago

“Great choice of products, easy to use website and quick delivery - what more could I ask for?!”

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Posted 5 years ago

Hello, Thank you for leaving us a fantastic review, we hope you loved the alpaca multi coloured socks, they're fabulous! Best wishes, Team Alpaca

Posted 5 years ago

“Bought baby socks and a pair of baby alpaca slippers for a friend’s baby shower. The gifts arrived on time and in excellent condition. Gave them to my friend today she loved them. Thank you for excellent service.”

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Posted 5 years ago

Hi Karin, It's so lovely to hear when our products are well received. Alpaca is the perfect gift for a newborn, it so soft and gentle on their sensitive skin. Best wishes, Team Alpaca

Posted 5 years ago

“I saw these jeans on other websites at a lower price but Alpaca were the only people with the longer length which was well worth it! I love them. A very efficient service, thankyou.”

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Posted 5 years ago

Good afternoon, Thank you so much for the great review. Glad to hear you are happy with the Brax Jeans and service from us. If there is anything else we can help you with please get in touch. Have a great day, Team alpaca.

Posted 5 years ago

“Arrived on time and very happy with the socks . My sister started breeding alpacas in US last year and had 3 'Home grown' crisis this summer, all beautiful , so hopefully will be well chuffed with her socks for Christmas”

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Posted 5 years ago

Hello, Thank you for reviewing us, we are sure that the alpaca socks will be well received by your sister and we wish her luck with breeding Alpacas. Best wishes, Team Alpaca

Posted 5 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews