The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

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“Service was excellent, when calling with an enquiry. Delivery was speedy and the goods are of a excellent quality”

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Posted 6 years ago

Hello Jackie Thank you so much for leaving the excellent review. Delighted to hear you are happy with everything! Best Wishes Team Alpaca

Posted 6 years ago

“Ordered a Brax shirt for my husband, only because it appeared on this website! Don’t know why an Alpaca based company wud be selling Brax shirts?? Anyway I received the shirt and thank them for the extremely quick delivery. Thank you.”

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Posted 6 years ago

Hello Camilla Thank you so much for leaving the review, we appreciate your time in doing so. Really glad that you discovered that we sell BRAX clothing for men and women, we do like to surprise people! We hope to provide you with a great service again in the future. Best Wishes Team Alpaca

Posted 6 years ago

“Very comfortable and warm without being sweaty.”

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Posted 6 years ago

Hello Thank you very much for leaving the review. Pleased you are enjoying the benefits of alpaca in helping regulate your temperature. Many thanks & Best Wishes Team Alpaca

Posted 6 years ago

“very good quality and washes very well”

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Posted 6 years ago

“Found The Alpaca Clothing Co. by coincidence, searching for a BRAX cardigan, and am extremely pleased with the speedy dispatch and great communication. Would certainly recommend The Alpaca Clothing Co. !”

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Posted 6 years ago

Hello We have been a stockist for BRAX clothing for a number of years now, it thrills us when we gain new customers! Many thanks for leaving the super review and so glad you found us! Thank you Team Alpaca

Posted 6 years ago

“Great Jeans and at a good price compared to other suppliers with such a fast delivery service, the telephone customer sale department were so helpful and polite”

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Posted 6 years ago

Hello Filka Many thanks for leaving this wonderful review for BRAX jeans. We do keep all our clothing competitively priced and pride ourselves in delivering excellent customer service. Thank you again, Team Alpaca

Posted 6 years ago

“When Chantelle realized my order could not be fulfilled she rang me. Later she rang again to let me know my problem had been solved. Everything arrived here in France 3 days later, and I am delighted with them. Thankyou Chantelle and Katie.”

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Posted 6 years ago

Hello Shirley We can’t tell you how thrilled we are to have reached France! Many thanks for leaving this great review and that you love your alpaca leg warmers. Thank you again, aurevoir Team Alpaca

Posted 6 years ago

“I ordered an alpaca sock box for my husband’s birthday. Easy to order, prompt delivery and impressive packaging. And for the first time ever my husband has not copmplained of cold feet! Brilliant. Thank you.”

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Posted 6 years ago

Hello Ann So lovely to hear this, thank you so much. The sock box you bought is a new product for us, and I’m glad to say it is being well received. Thank you so much for your order and I hope to hear from you in the future. Team Alpaca

Posted 6 years ago

“I bought a pair of alpaca wool gloves for my wife, having tried these out walking our dogs she was very impressed. Having suffered from cold fingers with other gloves on frosty mornings she's over the moon. The gloves arrived within a few days and I would highly recommend the alpaca clothing co to anyone.”

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Posted 6 years ago

“I ordered a scarf on behalf of a friend and it arrived within two days! The scarf is soft and beautifully made - my friend is absolutely delighted with it.”

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Posted 6 years ago

“Selling comfortable and well made Brax trousers and jeans which look good and are lovely to wear! I appreciate the advice of the helpful and friendly staff in the shop. It could not be a better experience!”

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Posted 6 years ago

“After sales service excellent. When order went astray, Alpaca went the extra mile in chasing the courier, and keeping me informed. Thanks to them, order was tracked down delivered at the first opportunity.”

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Posted 6 years ago

“Quick Delivery and Great Product. Although quite expensive.”

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Posted 6 years ago

“I have recently bought a pair of slippers, they are both beautiful and comfortable. This is the second pair in 4 years”

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Posted 6 years ago

“Fast delivery. Excellent quality. Highly delighted and will certainly buy again.”

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Posted 6 years ago

“The socks are great; soft and beautifully warm. Delivery was exceptional. I ordered from a snowy Derbyshire on a Thursday morning standard delivery and they arrived from snowy Cumbria the very next day!”

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Posted 6 years ago

“The delivery was on time, the product was exactly as described. Happy customer!”

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Posted 6 years ago

“Swift delivery and super soft lovely slippers... thanks!”

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Posted 6 years ago

“The acknowledgement of my request was swift and the order was filled really quickly. In spite of the appalling weather the socks came within a couple of days via TNT courier. My email of praise was answered, you sound such a happy enthusiastic company!”

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Posted 6 years ago

“Extremely efficient ordering and delivery, less than 24 hrs and socks are great”

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Posted 6 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews