The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

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“My order arrived the next day very well packed It looks beautiful in front of the fire the rug is so soft”

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Posted 5 years ago

Hi peter, Thank you for reviewing us and leaving us 5 stars. The alpaca fur rugs are so luxurious, we are not surprised it looks so beautiful! Kind regards, Team Alpaca

Posted 5 years ago

Hello Peter, Thank you so much for reviewing us, we are thrilled to hear that your alpaca rug looks beautiful in your home. Best wishes, Team Alpaca

Posted 5 years ago

“Choice of cheap inappropriate buttons lowers appearance of garment”

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Posted 5 years ago

Hi Bernice, Thank you for your review and your thoughts on the garment. We will pass on your comments to the supplier. Kind regards, Team Alpaca

Posted 5 years ago

“Easy to purchase online and speedy delivery. Would definitely buy from again.”

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Posted 5 years ago

Hello, Thank you for taking the time to review us and for leaving 5 stars. Hope you love your Brax leopard print scarf. Kind regards, Team Alpaca

Posted 5 years ago

“Alpaca sent me three excellent pairs of trousers. Very fast delivery. I’m delighted with them and will be using the company again. I shame I live in southern England, if I was closer to the lake district I would very much love to frequent their shop”

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Posted 5 years ago

Hello, Thank you for reviewing us, it's great to hear that you are happy with the Brax trousers and our service. Perhaps if you are ever up in the Lake District you can pop in and visit us. Kind regards, Team Alpaca

Posted 5 years ago

“Very please I have found Alpaca. I have bought T shirts from a company call 'Spirit of the Andes' before and the ones I have just bought from Alpaca are of the same quality. I will certainly be buying from Alpaca again.”

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Posted 5 years ago

Hi Ann, We are so pleased that you have found us too! The pima cotton tops are just beautiful quality. We look forward to your custom again. Kind regards, Team Alpaca

Posted 5 years ago

“The speed of delivery of an order for my wife was exceptional. The product is beyond reproach and the colours seen on arrival actually matched those in the catalogue - not an easy thing to achieve these days. Well done Alpaca keep it up.”

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Posted 5 years ago

Hi Terry, Thank you for taking the time to review us and for your kind comments. We are so pleased that we have managed to capture the colours of the pima cotton tops, this is very important to us. Kind regards, Team Alpaca

Posted 5 years ago

“Have purchased the most beautiful item of clothing, a fur trimmed cape, quite stunning.”

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Posted 5 years ago

Hi Deborah, Thank you for the 5 star review. The fur trimmed Alpaca cape is absolutely beautiful, enjoy wearing it and enjoy all the compliments we are sure you will receive! Warm wishes, Team Alpaca

Posted 5 years ago

“SOCKS is what I wanted. WHAT DID I GET???? QUALITY SOCKS... Happy Days Folks. Do I RECOMMEND The Alpaca Clothing Co??? Absolutely. Will I use them again??? Absolutely. I’m also sharing on my FB page. Love to you folks, from two very contented FEET. Mal x”

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Posted 5 years ago

Hi Mal and your two contented feet! We were absolutely thrilled to read your fantastic review, thank you so much. We ensure all of our Alpaca socks are of high quality so it's lovely that your feet feel the same way! Warm regards, Team Alpaca

Posted 5 years ago

“Unable to write a review on my order as waiting for new stock to come in but service so far has been great.”

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Posted 5 years ago

Hello Shirley, Firstly thank you for reviewing our service and secondly thank you for your patience whilst we await the delivery of the children's applique cardigans, this should be next week. Kind regards, Team Alpaca

Posted 5 years ago

“Very pleased with the received order and how promptly it was delivered. Could I have a brochure sent if possible. I really like the Pima cotton tee shirts and hope sometime to visit your shop in person.”

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Posted 5 years ago

Hi Maureen, It would be lovely to meet you in our shop one day! Our new Spring & Summer catalogue has just launched so we will post one out to you today. Enjoy your pima cotton t-shirts. Kind regards, Team Alpaca

Posted 5 years ago

“Bought some super-cute alpaca wool socks. Gorgeous colour and design, really comfortable and they wash well. Easy to order, delivery was quick. Would use again for quirky clothing treats for myself/gifts for others.”

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Posted 5 years ago

Hi Katherine, Thank you so much for taking the time to review us and rating us 5 stars! The novelty Alpaca socks are very cute and lovely quality. It pleases us to hear your great feedback. Best wishes, Team Alpaca

Posted 5 years ago

“I ordered an Nova handbag on Thursday afternoon and received it on the Monday of the following week. I was surprised to receive it so quickly. Thank you for you quick response to my order. Mary Stewart”

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Posted 5 years ago

Hi Mary, Thank you for your lovely review about the Nova leather handbag and we are thrilled to hear you were pleased with the speed of our service. Kind regards, Team Alpaca

Posted 5 years ago

“Such a joy to be able to buy your pima cotton t-shirts online. They are far superior to 'ordinary' cotton as they wash and last so well. More colours please! Your delivery times are excellent - no waiting around for the excitement of trying on the new purchase.”

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Posted 5 years ago

Hi Jane, What a fantastic review, thank you. We love the pima cotton tops too, in fact they are part of uniform due to their long lasting properties! New colours are introduced each season. Kind regards, Team Alpaca

Posted 5 years ago

“Love the warmth, lightness and wear quality of Alpaca. The Alpaca clothing Co. matches its luxury product: beautiful designs, prompt efficient service.”

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Posted 5 years ago

Hello, Thank you for taking the time to review us. Fantastic to hear that you love your alpaca cardigan, it is a stunning design. Kind regards, Team Alpaca

Posted 5 years ago

“I am very pleased with the personal service .It was noticed I had been overcharged online for an item by the Alpaca Clothing Co.A refund was immediately processed .Thank you.”

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Posted 5 years ago

Hello, Thank you for leaving us a five star review. We are sorry for the price error again and pleased that we noticed it and were able to rectify it, we appreciate your understanding. Kind regards, Team Alpaca

Posted 5 years ago

“Made an online purchase and received the goods beautifully packaged within 2 days. Postage was free on my order. Great service .”

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Posted 5 years ago

Hi Janet, Thank you for your order and for your lovely review. Hope you enjoy wearing the Brax Pamina Jeans, they are very comfortable and great quality. Best wishes, Team Alpaca

Posted 5 years ago

“Beautiful quality products.Service is very fast and efficient.Would be happy to see a wider variety of small items like scarves snoods etc.My first item was bought at Glasgow country fair in november and the scarf made my mother who lives in France a very happy lady .My second purchase has been her birthday present and this has made all her friends jealous !!”

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Posted 5 years ago

Hello, Thank you kindly for this lovely review. I'm sure your mother is the envy of her friends, the alpaca scarf is so very pretty. We hope to help you again. Best wishes, Team Alpaca

Posted 5 years ago

“Absolutely delighted with my bag, a great purchase. Might invest in another. Best bag I’ve ever bought.”

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Posted 5 years ago

Hello Margaret, Thank you for reviewing us, it's so lovely to hear you are pleased with your Nova leather handbag, the quality is just beautiful. If we can help again, please do not hesitate to get in touch. Kind regards, Team Alpaca

Posted 5 years ago

“I am the very happy owner of two "long length" cardigans and have found them a very flattering fit!. The cardigans wear and wash very well and are really worth their cost. The cardigans are carefully packaged and come with care instructions.”

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Posted 5 years ago

Hello, Thank you for this fantastic review of both the Alpaca red cardigan and for our service which you were happy with. We hope to serve you again. Kind regards, Team Alpaca

Posted 5 years ago

“Great service. I bought the socks as a gift for an alpaca fan, she loves them. The socks are so soft. I am tempted to treat myself.”

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Posted 5 years ago

Hi Susan, The cushioned sole alpaca socks are especially soft and cosy and fast becoming our most popular socks especially when in the sock box, it adds that extra special touch. Go ahead and treat yourself, you won;t be disappointed! Kind regards, Team Alpaca

Posted 5 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews