The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

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“Incredible customer service, fantastic communication, fastest dispatch ever. Impeccable, thank you.”

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Posted 10 years ago

“Fantastic says it all! Lovely product (slippers) and excellent service. I will defiantly be shopping with you again. Thank you”

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Posted 10 years ago

“Very helpful with my purchase of brax jeans that aren't available the US. They went out of their way to communicate and help me with all the details related with an overseas purchase. Highly recommend.”

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Posted 10 years ago

“Thank-you for a very efficient service. I'm delighted with the slippers.”

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Posted 10 years ago

“The slippers are lovely, excellent Christmas present for my niece. She will love them. Also the customer service was excellent. Thank you”

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Posted 10 years ago

“Beautiful sweater I intend to give my Father for Christmas. He is very fond of this make as it is very durable and warm . I was very impressed with the very prompt delivery. Excellent service !”

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Posted 10 years ago

“Ordered some Alpaca "hairy slippers" and some baby booties before christmas and they arrived as described and pictured very quickly indeed. Very impressed with the quality of both the slippers and the booties, they are so cute and incredibly soft! Now I just need to wait for the baby to be born...roll on February!!:-)”

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Posted 11 years ago

“Hello my daughter was very pleased with her slippers I bought her. Although slightly on the big side. I did return a pair of alpaca gloves because they would not fit my medium size hands. I have not yet received a refund. Both items where well packaged, and arrived quickly, a nice surprise of the free gift, it went on the Christmas tree. I would still like a pair of gloves if you have a larger size. Thank you, Regards Mrs Martin.”

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Posted 11 years ago

“The Alpaca hat is beautiful quality and absolutely gorgeous, my mum loves it! The team at the Alpaca Co were very helpful and lovely to deal with, they went to so much trouble to ensure I received my parcel in time for Christmas. Thank you, Merry Christmas and all best wishes for 2014 x”

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Posted 11 years ago

“I didn't really think too much when i ordered the socks, i had goggled alpaca socks under strict Christmas list instructions from my partner. He likes stripy socks and The Alpaca Clothing Co had quite a few pairs on offer and reasonably priced at £9.99 a pair. Shortly after I had placed my order I received an email to let me know when the socks were to be delivered. Sure enough, several days later I received the socks via courier. The socks are great, incredibly good quality, actually better than I had thought, so I was incredibly pleased, but best of all, I was sent a small gift of a little pig finger puppet which I love and am going to give to my baby daughter at Christmas. So, all in all, excellent service, excellent socks, and a lovely little finger puppet. Thank you .”

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Posted 11 years ago

“Great service, fast delivery, will use again.”

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Posted 11 years ago

“very warm and well made value for money slippers and a very sweet teddy and very fast delivery”

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Posted 11 years ago

“This is the first time I have ordered items from your company. I found the web site easy to use and the goods ordered were of a very high quality. My only niggle was the price of postage for such a small order of 2 pairs of socks - £4.95. The courier did not re deliver at weekends and so I had to collect the package, which came when I was at work, from a depot on the outskirts of town. This was a minor inconvenience for me but may have been a bigger one for someone without a car as the depot is not easily reached with public transport.”

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Posted 11 years ago

“Communication and despatch excellent. However, I could not give 5 stars as there was too little sizing information for the garment. Exact garment measurements would have been very helpful: chest; waist; back length; sleeve length etc. As postage becomes increasingly expensive, the cost (and effort) of returning goods becomes prohibitive. Fortunately this garment does fit me - perhaps a little large but not enough to return it!”

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Posted 11 years ago

“Excellent speed of delivery and great product”

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Posted 11 years ago

“It was a really good shopping experience. The garments are great and arrived much earlier than I anticipated. Thank you. Please advise me when you have your Spring/Summer selection.”

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Posted 11 years ago

“Great products and super quick delivery.”

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Posted 11 years ago

“Excellent service Very fast delivery There needs to be an 'excellent' box to tick on the overall rating”

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Posted 11 years ago

“The alpaca slippers are super soft and snugly and warm. They're great. Many thanks, they are 2nd pair I bought, this one being a present for friend. Thank you.”

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Posted 11 years ago

“A web site which is easy to use, excellent products and speedy service.”

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Posted 11 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews