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The Alpaca Clothing Co Reviews

4.9 Rating 1,129 Reviews
98 %
of reviewers recommend The Alpaca Clothing Co
4.9
Based on 1,129 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Alpaca Clothing Co Reviews
Really love my Brax summer trousers, ordering and delivery were spot on. Many thanks Alpaca 👍
Helpful Report
Posted 3 years ago
Hello So glad you love the BRAX trousers, and the service. We do love what we do here and always try to deliver an excellent service. Take care and happy Easter. Team Alpaca
Posted 3 years ago
The service was excellent and I was kept up to date about the processing of my order. Fast delivery. Website was clear to use. The whole experience was very good and I would certainly order from the company in the future.
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Posted 3 years ago
Hello Great to hear you are very happy with the whole process from start to finish including the products. Thank you so much for sharing this with us, really appreciate that. Best Wishes Team Alpaca
Posted 3 years ago
I'v bought three jumpers from the Company and what is the best thing is the next day delivery. The jumpers are excellent
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Posted 3 years ago
Hello Many thanks for the wonderful review so glad you enjoy our special products. Take care & Best Wishes Team Alpaca
Posted 3 years ago
Socks were fine but EXPENSIVE - a bit much asking for extra for a gift box, which was TOO SMALL for the socks anyway !! Was not best pleased with that.
Helpful Report
Posted 3 years ago
Hello James, Thank you so much for taking the time to leave us your review, we do really appreciated that. However sorry to hear you were disappointed with the size of the gift box, we are actually looking into larger gift boxes at the moment. We do make sure that the size measurements are on every product, this information can be found in the product descriptions. So sorry though if you hadn’t seen this. Many thanks again for your order, All the best Team Alpaca
Posted 3 years ago
Bought the alpaca socks for my girlfriend for her birthday, and she absolutely loves them. They are lovely and soft. One thing I would note. The price tag was on the card holder on the socks. I didnt want to disturb the soft paper surrounding the socks, so I didnt see the price tag until she opened them. Suggestion would be to take the price tag off before wrapping them
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Posted 3 years ago
I have had Pima t-shirts, and they are beautiful quality. I also bought an alpaca cardigan as the design was so unusual, and I wanted something a bit different. It looks amazing
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Posted 3 years ago
Hello, thank you for this fantastic review! Our pima cotton tops are very popular amongst many for their quality, pleased you tried one of our lovely alpaca cardigans too. Best wishes, Team Alpaca
Posted 3 years ago
The website was easy to use and the goods arrived promptly.
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Posted 3 years ago
Hi Susan, thank you for your review, so pleased you found our website easy to use and that your purchase arrived in good time. Best wishes, Team Alpaca
Posted 3 years ago
The delivery was very quick & l'm happy with the socks I purchased. Thanks 🙂
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Posted 3 years ago
Hi Nick, great to have feedback on our alpaca socks, thank you for the 5 stars. best wishes, Team Alpaca
Posted 3 years ago
Gorgeous product. Swift delivery.
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Posted 3 years ago
Hi Cathleen, thank you taking time to review us and rate us 5 stars! Best wishes, Team Alpaca
Posted 3 years ago
Chantelle was very helpful when having problems with completing the order. Dispatch was as promise on the next day
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Posted 3 years ago
Hi Paul, it was a pleasure to help you resolve the issue. Thank you for leaving us a review, it's really appreciated and we hope the snood was well received. Best wishes, Team Alpaca
Posted 3 years ago
I bought some socks from Alpaca clothing for my partner for Christmas. The service was quick and efficient and he loves his alpaca socks :)
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Posted 3 years ago
Hello, fantastic to hear your partner loves his alpaca socks! Thank you for reviewing us. Best wishes, Team Alpaca
Posted 3 years ago
Brought as a present for a friend who loved the gloves, very comfortable and warm
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Posted 3 years ago
Hello, thanks for choosing to shop with us for a special gift, so pleased your friend loved their alpaca gloves. best wishes, Team Alpaca
Posted 3 years ago
I love these socks so comfortable. Great service, would use this firm again
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Posted 3 years ago
Hi, thanks for reviewing us, it's great to hear about your alpaca socks. Best wishes, Team Alpaca
Posted 3 years ago
delighted
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Posted 3 years ago
Hi, thank you for the 5 star review! Best wishes, Team Alpaca
Posted 3 years ago
Easy web site to use and their after sales service (Chantelle) was great too The hat and gloves are super too
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Posted 3 years ago
Hello, thank you for your lovely review, it's a pleasure to help and we are so pleased you loved the alpaca hat and gloves. Best wishes, Team Alpaca
Posted 3 years ago
Excellent telephone advice given before I ordered very easily on line Jeans delivered as promised and very happy with them.
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Posted 3 years ago
Hello, always a pleasure to help with any queries, we're glad you found your perfect fit in our BRAX jeans. Best wishes, Team Alpaca
Posted 3 years ago
Ordered a snood in teal for a present. Had an email to say it wasn’t available and to choose another colour. Email was prompt, apologetic and delivery was straightaway. Very pleased. It might be a Covid glitch, but maybe check the website availability against the actual stock? Other than that, excellent experience and I will use again x
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Posted 3 years ago
Hello, thank you for reviewing us and we look forward to you shopping with us again. Enjoy wearing your alpaca snood. Best wishes, Team Alpaca
Posted 3 years ago
Very quick delivery and top quality goods every time
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Posted 3 years ago
Hello, thank you for your review and your repeat custom. Enjoy your alpaca garments. Best wishes, Team Alpaca
Posted 3 years ago
Service was excellent, unfortunately they have to be returned as they do not fit. Free returns would be good.
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Posted 3 years ago
Hello, thank you fro rating our service as excellent, sorry your items did not fit. Best wishes, Team Alpaca
Posted 3 years ago
Excellent service and products. Have shopped with you before and will continue to do so.
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Posted 3 years ago
Hello, thank you fro both the review and for your continued custom. Best wishes, Team Alpaca
Posted 3 years ago
The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews