The Accountancy Partnership Reviews

Name: The Accountancy Partnership
Rating: 4.81

4.8 Rating 343 Reviews

97 %

of reviewers recommend The Accountancy Partnership

4.8

Based on 343 reviews

Shipping & Delivery
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	3.9 out of 5

About The Accountancy Partnership:

We provide simple, online, affordable accountancy services nationwide for a fixed fee. We also offer cloud accounting software; Pandle. Pandle is a powerful but intuitive cloud accounting solution which is free to our clients. For an instant online quotation please visit; www.theaccountancy.co.uk/quotation

Visit Website

Phone:

020 3355 4047

Email:

info@theaccountancy.co.uk

Location:

Twelve Quays House, Egerton Wharf, Wirral
CH41 1LD

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Anonymous

Anonymous // 01/01/2019

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“Great service from the Accountancy Partnership, very accessible, easy to contact, clear and quick to answer questions. Very good value for money and offer some good online tools for accounting”

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“I recently joined The Accountancy Partnership as a sole trader. Apart from great value and competitive pricing, the level of customer service that I have received has been excellent. My allocated accountant Lauren spent time going over everything with me and answering any questions that I had, no matter how silly they may have seemed. They have a simple, clear and efficient process.”

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“I like the fact that there is unlimited support for any issues that I have within my business. I have always been treated with a very professional way by all members of staff.”

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“Outstanding customer service - highly recommend”

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“I have recently signed up to The Accountancy Partnership and could not be happier. The transition was smooth and professional and the price quoted was unbeatable. Many thanks!”

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“at Orange Promotions Ltd We have used a couple free lance bookkeepers & accounts in the past and we decided that it was time to bring it all in house, but in researching that we stumbled across the Accountancy Partnership and we are glad we did, to register was easy and there was always someone at the end of the phone to help if we needed it or to answer our questions, and we had plenty;-) once we were satisfied we decided that it was the best way going forward for our SME business and we couldn't be happier, the service has been outstanding and our accountant has gone beyond what he needs to do to help us get all filed and completed and to make the transfer over run as smooth as possible, Thank you to the team for there great service and going above and beyond, we now feel like we are in safe hands...”

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“After few bad experiences with UK accountants I've finally found a reliable, convenient and straightforward service for my accountancy needs.”

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“We are a property letting and management company based a considerable distance away, however this has not been any problem whatsoever. From the initial contact to enquire of their services, to current day, I've been quite impressed with TAP. The staff response rates, thoroughness of detail applied to their work, easy to understand pricing structure and comprehensive range of services, make for an effective accountancy business to deal with. I consider this more of a genuine partnership whereby it is akin to having a dedicated in house accounts employee. Special praise to Emily Boardman and Rebecca Mercer whom have been my primary contacts. Highly recommended!”

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“Efficient, reliable and very helpful in all matters”

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“I have been with the accountancy partnership for several years now, Kirsty does my accounts for me and I find her very efficient and hassle free. I wouldn't hesitate to recommend thier business to friends as they provide a very professional service at a reasonable price, and I will be continuing to use their services. This tax year.”

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“This is the first time I have hired an accountant, I found the sign up process very easy and have always received friendly helpful service. My assigned accountant has even stayed after his working hours to accommodate a meeting.”

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“I own MDL Digital Ltd, a digital marketing company for accountants and finance professionals. I needed an accountant that was very fast at responding to my queries and up to date with social media and new technology. The Accountancy Partnership staff are very meticulous and knowledgeable. I never once had to worry about anything as they are so easily approachable and they are always there for me whenever I need them. I recommend them and especially if you are a small business owner!!!!! Marc Director MDL Digital Ltd”

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“Simple and efficient accounting, night and day compared with my previous accountant.”

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“After spending my first year of self employment trying to keep my books up to date, signing up to the Accountancy Partnership felt like a weight being lifted off my shoulders. The online software is a huge help in itself but as the year end approaches it's good to know that I have expert assistance available to ensure that my tax return not only gets filed on time, but also that my tax bill is accurate. Very cost effective service as well given how much the other accountants I priced up came in at.”

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“This review is based on an encounter to get services through the Accountancy Partnership. Wasn't the most straightforward process and I was told the pricing and services outlined by the MD before i signed up. When I gave my bank details to start the service, a different price was quoted. Was then given quite a bit of run around with various admin/assistants, poor response times and encountered a rude phone call with a member of their staff. At the end, I had no other option but to terminate the service”

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Hi Chaney, Apologies for the delay in my response, it took a while to locate the account as it seems you have used a different name for the review. I did look into this for you at the time. The price did not change as such, when we met originally, it was during your financial year so you were quoted the monthly fee. Some time passed before you joined us as a client which meant that we passed your financial year end, therefore we had to quote you for the outstanding year. This was explained to you upon joining (and is outlined on the registration form you signed). The price that we quoted was a very reasonable and we even offered you a payment plan for it over 12 months. I am sure that not many accountants would do the same for a new client! I did listen over the telephone conversation you are referring to and the member of staff you spoke with remained polite and professional throughout the conversation so I am confused with this complaint. I would of course be happy to speak with you further if you would like to call the office or my mobile number.

“When I first started to use the Accountancy partnership they were very helpful and guided me through the process. If I ask a question it is answered very quickly, and I have emailed over several queries which have all been dealt with swiftly. I would recommend them with no hesitation”

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“Done a couple of returns now with them. They have always been very professional and have been very quick with any questions I have asked them.”

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“Excellent staff. Experience exceedingly worth the fees.”

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“I would absolutely recommend The Accountancy Partnership for their services. I recently set up a limited company and they have gone above and beyond with their level of support. At no point I have hesitated to the fact that the team are not based in my town. I always receive swift replies to emails, I know that I can pick up the phone any time, and I have even received support well outside of usual business hours. Many freelancers, contractors and businesses don't need constant face-to-face contact, although of course that is offered too (with a new office just opened in London, as well as their existing locations.) I spent a while comparing accountants online and couldn't be happier with my choice. The Accountancy Partnership are more personal, qualified and even cheaper than everyone else I discovered, researched and spoke to.”

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“I always find the Accountancy Partnership to be very helpful. I have just set up my own business for the first time and whenever I have a question about anything to do with business accounting they are always happy to help”

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The Accountancy Partnership is rated 4.8 based on 343 reviews