Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,429 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 14th February 2025

412

Anonymous

Anonymous // 01/01/2019

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“Textile Express are a very helpful team. They answer every query and provide samples very efficiently. The fabric I finally chose is perfect in our lounge and at a very reasonable cost. I also purchased lining and curtain tape which all appeared within 48 hours. I would recommend without hesitation.”

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Posted 1 year ago

“Very prompt reply to an order query and my order arrived quickly.”

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Posted 1 year ago

“I have been a customer for several years, highly pleased with all my samples and fabrics. Very fast service”

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Posted 1 year ago

“Always fantastic service with staff at Textile Express”

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Posted 1 year ago

“To start with the website is very easy to use and they have a good variety of material available. I chose a couple of designs and placed the order. One of the orders, on opening, had a cut in the material. I contacted Textile Express within 48 hours, sent photos, and within 2 -3 days they sent a replacement. It is so refreshing to deal with a company that aims to resolve issues efficiently and quickly without making matters worse. I would recommend Textile Express and may well use them again when the need arises. Thank you”

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Posted 1 year ago

“Easy to order and it came sooner than I expected!”

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Posted 1 year ago

“An extremely helpful team with expert knowledge of their products & working with textiles. A great and reasonably priced range of textiles too.”

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Posted 1 year ago

“Good value and prompt delivery.”

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Posted 1 year ago

“Received the samples I ordered promptly.”

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Posted 1 year ago

“Excellent service and very friendly people, highly recommend a visit.”

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Posted 1 year ago

“Always brilliant. I ordered a sample which came the next day. I then put in an order which arrived after a couple of days. Very good price on the fabric too. I love Textile Express. There is nowhere else as hood.”

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Posted 1 year ago

“Fabulous fabric was well packed and promptly delivered.”

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Posted 1 year ago

“Dear Folks I thank you for your excellent service and timely communication skills. It has been a pleasure dealing with you. I'm looking forward to ordering more fabric from you in the future. You made the whole process effortless and a great experience. Thank you again, Cricket Cressman”

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Posted 1 year ago

“I bought a donkey panel to make a cushion, I found the panel was cut a bit lean , to make the cushion I had to sew in the tops of the donkeys ears 😞 . It is good quality fabric and it arrived on time.”

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Posted 1 year ago

“Beautiful fabrics, fairly priced and quick delivery.”

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Posted 1 year ago

“Very pleased with order”

Textile Express 5 star review on 20th November 2023

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Posted 1 year ago

“Always excellent service. Great variety and quality of products plus quick delivery.”

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Posted 1 year ago

“Great value. Bought lurex stretchy rolls to use for the Beavers to make Christmas decorations. Very pleased arrived promptly”

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Posted 1 year ago

“Excellent product, 1st class service”

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Posted 1 year ago

“Good service and delivery. I have used several times, still to the same standard. The fabric I bought was one I purchased from a local store many years ago. Looks great, easy to work with. Drapes beautifully. I only wish I could get same fabric in other colours and patterns. That really would be great.”

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Posted 1 year ago

Textile Express is rated 4.9 based on 7,429 reviews