Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,354 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,354 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 19th November 2024

406

Anonymous

Anonymous // 01/01/2019

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“Great communication, service and postage. Thank you!”

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Posted 3 months ago

“Absolutely thrilled with my order of gorgeous Laura Ashley fabric. Also impressed with speed of delivery and nice handwritten note that came with the fabric.”

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Posted 3 months ago

“The fabric arrived promptly and is exactly as described. They offer some interesting fabrics which I have not seen elsewhere. This was my first order from Textile Express, I would be happy to order from them again.”

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Posted 3 months ago

“Very prompt service. Swatches sent and one of them was a perfect match for what we wanted. Material itself very good value and absolutely fit for purpose...even though we only needed 1 metre. I will continue to use Textile Express hopefully for larger jobs!”

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Posted 3 months ago

“I love this company! So much choice of fabrics and accessories. Everything I have ordered has been exactly as the website. Great customer service when I have asked questions before ordering. Delivery is trackable via Royal Mail”

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Posted 3 months ago

“Always a pleasure to buy from textile express.good quality and fast delivery.”

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Posted 3 months ago

“Excellent service and quality fabric.”

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Posted 3 months ago

“Very competitive prices and speedy delivery.”

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Posted 3 months ago

“Very pleased with the service I received from Textle Express. I got a free sample before buying several metres of fabric to recover some dining room chairs. My order arrived quickly and the product received is very high quality, just what I wanted, for an affordable price. I hope the chair covers will turn out well!! Thanks very much Textile Express!!”

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Posted 3 months ago

“Speedy delivery”

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Posted 3 months ago

“Excellent”

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Posted 4 months ago

“Great to be able to order free fabric samples, they arrived very quickly and I was able to make my choice for new bedroom curtains. Impressed with the quality of the fabric and looking forward to sewing them. Thinking of making accent pillows with one of the alternative fabrics so will order again. Glad I found this website.”

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Posted 4 months ago

“Lovely fabrics arrived on time. Thanks.”

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Posted 4 months ago

“Great fabric, prompt delivery. I was unsure how much fabric I needed but sent message and was soon sorted even though it meant I brought less.”

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Posted 4 months ago

“I love the fabric I recently ordered. It handles really well and I am so pleased with the dress I've made with it. The price was good value as well and I know if I had any query with anything then the staff at Textile Express would help immediately. Very good customer service.”

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Posted 4 months ago

“Excellent service and delivery time”

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Posted 4 months ago

“I sent for the double sided lampshade kit. Unfortunately the 'stick it' was too short (40cms rather than 50cms) but a quick phone call to Louise sorted it out and I had the replacement by first class post the next morning. She couldn't have been more helpful.”

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Posted 4 months ago

“Fast service, excellent communication and good quality fabrics”

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Posted 4 months ago

“Prompt service and always really helpful and friendly on the phone”

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Posted 4 months ago

“Ordered the lampshade kit after watching a short tutorial online. It arrived quickly and really pleased with my finished lampshade. By chance I visited the shop a week later, it was amazing so many beautiful fabrics and really friendly staff.”

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Posted 4 months ago

Textile Express is rated 4.9 based on 7,354 reviews